{"type":"testimonials","testimonials":[{"customer_name":"Mykalyne Turman","content":"This is my second time having my truck serviced here and it is nothing short of amazing! My regular mechanic (who is simple amazing) was leaving out of town however he was able to have one of his colleagues work on my truck. Everything went great.😆  In and out in no time. Staff is always polite and courteous. I will always bring my truck to them for repairs!!  Great job!! Keep up the great work!!!","rating":5,"date":null},{"customer_name":"Rebecca Procyshyn","content":"Had my oil changed, everything was good. Got a short way down the road and realized my tire pressure was extremely low. Turned around they took my car right in. I had a nail in the tire, they fixed it immediately and I was on my way. Thank you for quick fix","rating":5,"date":null},{"customer_name":"Mary Kovel","content":"I am a long time basil customer and each time it only gets better and better. Lauren Allison was my sales rep and she was incredible to deal with and bent over backwards for us. Rob, the finance manager gave us multiple options and made our payments work for our budget. I can't say enough great things about them. Thank you!!!!!","rating":5,"date":null},{"customer_name":"Lift II Life CAP","content":"You will be very happy with a decision to buy a vehicle through Basil Mitsubishi off of Transit rd. I had Andrew H. for my salesman but everyone there was very nice and informative. They take the pressure off of the car buying experience. Nothing but great things to say about this dealership. I will continue to use them for any vehicle needs I have in the future.","rating":5,"date":null},{"customer_name":"Gary Terhune","content":"We had a great overall experience at Basil Mitsubishi. Andrew H. was a helpful and attentive salesperson.  Kire took the time to explain all of the financial options. We got a great deal!","rating":5,"date":null},{"customer_name":"Paige Keiper","content":"Lauren was amazing to work with I came in looking to trade in my car and get another used vehicle and she ended getting me out of my old car and into a 2025 outlander that I LOVEE! She knew the best options for me and how to make it happen. She kept me updated throughout the whole process and I would recommend her to anyone looking for a new vehicle!!","rating":5,"date":null},{"customer_name":"Cade Mangan","content":"Basil Mitsubishi was welcoming, accommodating, and respectful through my car-buying process. I worked with Lauren, a saleswoman who was friendly, down to earth, helpful, transparent, and a great listener. It is rare to work with someone who takes the time to understand your needs and helps you get into a car that works best for you, rather than trying to sell you what you don't want. Her approach to selling is different, and in the best way. Lauren and Basil Mitsubishi worked to give me good values on my trade-ins. This was all done at a time of busyness, both for myself and for the dealership, yet they still made it happen in a very complete and efficient experience. I thank the individuals I met from every department of the dealership for their time spent on me.","rating":5,"date":null},{"customer_name":"Mark L33","content":"Myself and my lady had an excellent experience with Andre W. He stayed with us practically the whole shift and was extremely accommodating. We walked out with the car that had everything we wanted plus more. I would recommend others to see Andre for his knowledge and his patience. Will be back this spring for another purchase, see ya soon.","rating":5,"date":null},{"customer_name":"Nancy Kowalczewski","content":"Lauren was very helpful, and it was a pleasure working with her. She was very patient with us as we took our time visiting numerous dealerships trying to find the right vehicle for our needs. When we finally decided on the Outlander, the trade-in and purchasing process was quick and easy.","rating":5,"date":null},{"customer_name":"Craig Janiszewski","content":"Great experience with Basil Mitsubishi! Andrew was very helpful and made the (sometimes stressful) car buying experience a breeze. He was very personable and knew a lot about the car I was interested in. He stayed in communication with me throughout the week and had everything ready the day I picked it up. Shout out to Kire in finance as well. Would definitely buy from them again!","rating":5,"date":null},{"customer_name":"Josh Schlabach","content":"Lauren made the whole process of buying my truck quick easy and painless. She was very friendly and knowledgeable. I felt I could trust her very quickly. I would definitely recommend that dealership and to work with Lauren!","rating":5,"date":null},{"customer_name":"Jennifer Bishop","content":"Rob M was awesome!  He made the process super smooth from start to finish.  Communication was great- he answered all my questions. Then when it came to pick up the vehicle it was ready to go!   Thank you Rob!","rating":5,"date":null},{"customer_name":"stephanie webster","content":"We had a great experience at Basil Mitsubishi. Andrew was extremely helpful and knowledgeable. All of the staff were kind and positive. We would recommend this dealership to anyone looking for their next vehicle. Thank you!","rating":5,"date":null},{"customer_name":"Donna Meyers","content":"Well, just the thought of shopping for a car and listening to the promises of salespeople gives me a headache. Especially insurance.If I would have known how easy Lauren would  make it. It would have saved me time, money, and anxiety! She will work with you to make your car fit your budget. Highly recommend. I had insurance set up already but,  she gave me an agents card. \" He'll get you a better rate, works wonders!\"  I took the car knowing I've called everyone and did so much research, I doubt it would make a difference. Boy, was I wrong and she was so right!!Save your self time and money.Just call and ask for Lauren you won't regret it.","rating":5,"date":null},{"customer_name":"Ashley Kerr","content":"The whole experience from start to finish was  stress free and smooth. They set me up in the new vehicle I wanted with the payments I suggested, which included a great warranty! Basils was great 10 years ago, and was there for me again when I needed to upgrade! 12/10","rating":5,"date":null},{"customer_name":"Emily Bork","content":"Andre Wilson was our salesperson and he was very attentive to our requirements for a used vehicle. He listened and answered all of our questions very thoroughly, and in a friendly, personable way. We did not feel pressured. He and his manager made the process easy for us.","rating":5,"date":null},{"customer_name":"Amy","content":"It was a rough start for us in getting the car we wanted because of our complex situation it was at no fault to the dealer but with all the hard work involved it worked out perfect in the end I want to thank you to all involved it is very much appreciated! Gene and I are happy with our purchase! Thank you Allie!","rating":5,"date":null},{"customer_name":"DJ Hogan","content":"Andrew helped my wife and I get into a new car. It was such an easy experience and Andrew went above and beyond to make sure we were well taken care of at every step of the way. I'd recommend anyone specifically ask for Andrew if they need a new car.","rating":5,"date":null},{"customer_name":"Kristy Meyers","content":"Lauren was a respectful, easy to deal with salesperson & always tried to make things work best for me & my needs. She went above & beyond with taking the car to my husband to ensure all was well with it mechanically before purchase. I really appreciate everything the dealership did to make the process smooth!","rating":5,"date":null},{"customer_name":"James Remmes","content":"I came in to Basil Mitsubishi six days ago in need of a vehicle. Rob was phenomenal in helping me narrow my options down to my new car!  Basil and Rob could not be recommended more highly!","rating":5,"date":null},{"customer_name":"Andy Kovel","content":"This was my first personal experience with Basil and I was very pleased with the service. Lauren Allison was my sales rep and she was incredible to work with and she went over several different options for me to help me make the best decision for myself. Rob the finance manager gave me a few different options to make our payments work for our budget. I am very pleased and I will be a repeat customer. Thank you!!!","rating":5,"date":null},{"customer_name":"Cerra Rice","content":"Lauren was so personable and helped me transition from my old Saturn ion to my new Chevy Cruze. I’m so grateful 🥲","rating":5,"date":null},{"customer_name":"Chris W","content":"I recently had the pleasure of working with Andrew when I got my new vehicle, and the experience was fantastic! Andrew was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. He answered all my questions, provided excellent recommendations, and went above and beyond to ensure I was satisfied. If you're in the market for a new vehicle, I highly recommend reaching out to Andrew. A true professional! ⭐⭐⭐⭐⭐","rating":5,"date":null},{"customer_name":"Edgar Caliz","content":"Lauren made my buying experience incredible. She helped me out with every single part of the process, found me good insurance, she wouldn’t stop until I got all the deals I wouldn’t. It’s really nice to have a sales rep that truly cares about you and your budget. I would recommend her to anyone.Another shout out to my boy, Stevie in the service department for referring me to her and the entire dealership. He’s the only mechanic I trust. Thank you all so much!","rating":5,"date":null},{"customer_name":"Don B","content":"I had a great experience working with Andrew at Basil Mitsubishi on Transit Rd.He was knowledgeable, professional, and genuinely interested in helping me find the perfect car for my needs. He listened to my preferences and budget, and found me a great deal on a vehicle that I absolutely love. Throughout the process, he was patient, attentive, and went above and beyond to make sure I was satisfied with my purchase. I highly recommend Andrew of Basil Mitsubishi to anyone in the market for a new car.Thank you for a fantastic experience!","rating":5,"date":null},{"customer_name":"Maura Perl","content":"I had such a great experience at Basil Mitsubishi. They contacted me quickly after my online inquiry, and answered all of my questions. They quickly ran the numbers I was willing to work with. I test drove the Outlander and left with it the same day. The entire process was so easy. Everyone I worked with there was extremely kind. Special thanks to Lauren and & Rob!","rating":5,"date":null},{"customer_name":"Kari Jones","content":"🌟🌟🌟🌟🌟I just had a fantastic experience buying my new car from Basil Mitsubishi! Andre, my salesperson, was incredibly friendly, knowledgeable, and attentive. He helped me find the perfect vehicle without any pressure and answered all my questions.The entire buying process was smooth and transparent, with no hidden fees. Andre even took the time to show me all the features of my new car, which I greatly appreciated.I highly recommend Basil Mitsubishi for anyone looking for a hassle-free car-buying experience. I love my new ride! Thank you, Andre and the Basil team! 🚗💖","rating":5,"date":null},{"customer_name":"Sameerah Nasr","content":"Lauran gave me the best serious EVER ! Absolutely soo happy to come here she was so much help and help me drive off today with a car! I LOVE IT  everyone should come here if you need or having trouble looking she will definitely help you out !","rating":5,"date":null},{"customer_name":"Trosekia Johnson-Adams","content":"Went  in to  trade in my vehicle because I wanted a more affordable payment.  They were honest with me from the start and told me my options and made it work for me.  I left with a new vehicle with lower payments and a lower interest rate.   Goal accomplished.  I have a beautiful 2024 outlander,  with remote starter.  That  was like a cherry on top.Thank you Lauren, she was great, along with all that I came in contact with.","rating":5,"date":null},{"customer_name":"mine dog","content":"Lauren, Steve and the basil team did an amazing job getting me into the car of my choice and the whole experience was phenomenal from top to bottom. Will definitely buy again in the future!","rating":5,"date":null},{"customer_name":"Nate Rivera","content":"Purchased a vehicle and my sales guy Andrew was great. I felt no pressure and the process was so very easy. They were straight forward and honest and even negotiated a lower interested rate for me. Would purchase from Basil again in the future.","rating":5,"date":null},{"customer_name":"Jaime Chase","content":"Lauren was great to work with went in thinking I wouldn’t get the  suv as it prob wouldn’t work in my budget and she made it happen ! Everyone was friendly and made buying a breeze !","rating":5,"date":null},{"customer_name":"Laura Hyde","content":"I had a wonderful experience at Basil Mitsubishi! I have been a Chevy person since I've learned to drive, but Mitsubishi's 0% got me in the door with today's awful economy and interest rates. I was super impressed as soon as I took an Outlander for a test drive.. it has so many features that I've never had before! Also Mitsubishi has a ten year power train warranty.. and I've only had a 5 year on all my previous vehicles. Lauren is a wonderful sales person and Darwin is an awesome General Manager. They worked with me and I felt that I got a great deal!  Lauren took her time with me and made sure all of my questions about my new car were answered.  Also I had my two small kids with me and they made things as quick and easy as possible. Thank you Lauren and Darwin! Love my new Outlander!","rating":5,"date":null},{"customer_name":"Stacy","content":"I had a great experience with Basil Mitsubishi. From the time I scheduled a test drive online to the time I drove off the lot in my new ride. Professional, tentative and thorough. Lauren made my experience great. Would definitely recommend.","rating":5,"date":null},{"customer_name":"Abdul Zaid","content":"Basil satisfied once again. Lauren and MJ were both great and gave me a great deal. super happy with the service and care. kire did a fantastic job explaining all the Financials. Basil is my place when looking for a new car.","rating":5,"date":null},{"customer_name":"LaLa Griffin","content":"***TOP NOTCH SALES & SERVICE***I absolutely love my purchase with Basil Mitsubishi! My sales consultant, Andre Wilson, was very professional and listened to what I was looking for in an SUV. Andre was also very knowledgeable about the Tech package features. Andre patiently set up my cell phone to the vehicle Bluetooth and downloaded an app to my cell phone that controls the vehicle! Amazing technology. The 360 degree rear view camera system is fantastic. If you don't need the \"Full Self Driving\" feature that \"Teasela\" offers,(Pun intended) Basil Mitsubishi is all you need! 💯FactsI would like to give a shout-out to Darwin Overholt, General Manager, forworking the numbers on the initial finance estimate. Darwin definitely met my expectations and communicated very well on crunching the numbers to get to my desired payment amount. I would also like to shout out Kire Gjorgievski, Finance Manager, for the slam dunk of exceeding my expectations on the finalized deal and associated warranties. Kire handled the signing process like Kyrie Irving handled the ball for the Brooklyn Nets! Same name just spelled differently. 😊 Kire showed empathy in understanding my best interest for the term of the loan and warranty package. Their was no GAP to close! Kire threaded the needle, and any potential problem that I was expecting was solved. I really appreciate the great Mitsubishi experience all three of you provided. 👍","rating":5,"date":null},{"customer_name":"Todd Kijowski","content":"Rob and Alli are superstars!! Easiest car buying experience I have ever had. Super nice. Bought a 2023 Hyundai Palisade (Robs old car... sorry Rob we will take good care of it! I would highly recommend Basil Mitsubishi you won't be disappointed!!","rating":5,"date":null},{"customer_name":"sophie gwan","content":"Lauren was thee absolute best! She even put a bow on my new baby for me 🤗thank you again dear❤️you are great at what you do!","rating":5,"date":null},{"customer_name":"Brittany Bell","content":"I really enjoyed my experience at Basil Mitsubishi! I was introduced to Sean,  who is so down to earth! Sean spent time getting to know myself and what i wanted for my family! I got exactly what I wanted, and we are truly  happy! Sean really took his time out with me, and was patient.  Thank you!! The whole team at Basil were so friendly!)","rating":5,"date":null},{"customer_name":"Lay Ann","content":"My dad and I bought this 2020 Ford Ecosport from Lauren for me. She did a fantastic job. She explained everything. Worked hard to get us a good deal. Also quickly ran the car through the shop to fix the AC that wasnt working when I test drove it. I had it in 1 day. I would totally buy from them again. Also go see Lauren, she is amazing.","rating":5,"date":null},{"customer_name":"Jackie Picciano","content":"Love my new purchase!Lauren was amazing in every way! Kind compassionate and personableNot pushy and patient .. she is an asset for you for sure","rating":5,"date":null},{"customer_name":"Jon","content":"Had an amazing experience with Allie! She was super helpful with getting the new insurance, didn’t rush anything and has a wonderful personality!  Was in and out within an hour in a 2020 GMC Sierra AT4!","rating":5,"date":null},{"customer_name":"Kayla Peay","content":"Hello! I've purchased a 2022 Chevrolet Equinox and am very satisfied with my purchase! I worked with Rob Monaco, who was very professional and knowledgeable! He was able to get me into a payment I can afford and better SUV than I originally picked!I highly recommend this dealership!","rating":5,"date":null},{"customer_name":"clarizza llamas-thompson","content":"EXTREMELY SATISFIED!!!Andre was amazing…⭐️⭐️⭐️⭐️⭐️He not only got me out on a ugly situation with my old KIA that was stolen & possibly get more issues fixing it he got me a brand new 2024 OUTLANDER! Helped me all the way through the process. Explained thoroughly & also thanks  to the Finance Dept for working hard making sure i got the reasonable payment. Let me add that in order for me to get the car that i wanted i had to tow my old car from the kia dealership but the tow truck got a hard time looking for it so Dré & my partner went to help him out & make sure we get the truck the same day. 😊 Mind you they’re supposed to closed by 7pm but stayed till 9pm since the tow truck took a long time to drop it. Overall it was extremely worth it purchasing with them. I highly recommend Dré as he is very knowledgeable with the cars & setting up/explaining the technology part of my new truck. Thank you very much. 🙏🏽","rating":5,"date":null},{"customer_name":"Alia Birt","content":"Lauren was extremely helpful and willing to work with me on finding something within my budget. She ensured I was comfortable making the deal and went above and beyond by helping me with my insurance and looking at financing options.","rating":5,"date":null},{"customer_name":"Amanda B","content":"Lauren, and the entire team were truly amazing. I had an an appointment December 5 to get my heat checked because it wasn’t blowing out hot air. Into my surprise it was more than just the heat that had problems so it was gonna cost me in my family a lot of money to repair the issues on my 2018 Mitsubishi. So Lauren came and asked both My Husband and I if we were looking for a new vehicle and I told her not really.Then she kindly went over the options that I would have if I did decide to get a new vehicle and I couldn’t resist the urge. It didn’t come off as a self pitch. It came off as a genuine concern. So of course I took a couple Mitsubishi‘s out for a ride and fell in love with my 2024 Mitsubishi outlander and drove off without putting a penny down.I’m so forever grateful for Lauren and the team for making this happen and I love my brand new truck and I will never leave Mitsubishi because of the service I received here at Basil Mitsubishi 10 out of 10 highly recommend .","rating":5,"date":null},{"customer_name":"Tomeka King","content":"Andre was a pleasure to work with. He was able to answer all of our questions, and he was very courteous and informative. My husband and I were very specific about what we wanted, and Andre delivered exactly what we were looking for. Thank you so much; I love my brand new Outlander!","rating":5,"date":null},{"customer_name":"Heather Sager","content":"I had Danielle M. She and the whole team was amazing!! My last experience was horrible and I was so scared walking in.  They made me feel so comfortable I trust them completely and recommend people to come here. They got me a great deal and made the process so easy. I’m a customer for life now!!","rating":5,"date":null},{"customer_name":"Ryan Work","content":"Dennis did a a wonderful job. Highly recommend.","rating":5,"date":null},{"customer_name":"Savion Graham","content":"Dennis did a great job I will recommend you guys to get to him","rating":5,"date":null},{"customer_name":"Abdul Awal","content":"Dennis did really good job with buying new car. Highly recommended","rating":5,"date":null},{"customer_name":"Amanda Furan","content":"Everyone was friendly, helpful and took care of my son during his first car purchase!","rating":5,"date":null},{"customer_name":"Jackiie Vela","content":"Dennis and Kire were absolutely amazing and did everything they could to get us the best deal!","rating":5,"date":null},{"customer_name":"Stacy Montes","content":"Absolutely amazing place. Andre was professional and very knowledgeable I am very happy how everything went and I left with a beautiful car. Can’t recommend this place enough.","rating":5,"date":null},{"customer_name":"Wendy Yates","content":"A+ experience with Andre and the rest of the staff at Basil Mitsubishi.  Thank you for a smooth transaction! I love the vehicle - it's better that I had hoped!","rating":5,"date":null},{"customer_name":"Sherry Karm","content":"Dennis did a great smooth job with getting everything done and a good deal on my vehicle. Highly recommend him when going there to get you in and out with the paperwork.","rating":5,"date":null},{"customer_name":"David Sulwikowski","content":"The nicest people I've ever met The only dealer ship I've ever been to that treated me so kind thank you all and merry Christmas 🎅 🎄 💗","rating":5,"date":null},{"customer_name":"Kimberly Howard","content":"Dennis, was fabulous, offering us exceptional service and assistance with every aspect of a new car purchase.  A willingness to help us with information we were not aware of.  He was very courteous , polite, with the willingness to help us obtain the best deal possible.","rating":5,"date":null},{"customer_name":"Susie Kohl","content":"First time working with this dealership , but very happy we did! Najee was the salesperson that worked with us and he was top tier!! No pressure sales; he was knowledgeable and was happy to answer all our questions. We’ll definitely come back when we are ready to purchase again.","rating":5,"date":null},{"customer_name":"Allstar Hauling LLC","content":"We recently transported vehicles for this dealership and couldn’t be happier with the experience. Everything was handled professionally, communication was clear, and the process was efficient from beginning to end. We truly value the relationship and appreciate the opportunity to earn their business. Looking forward to many more successful transports together!","rating":5,"date":null},{"customer_name":"Gail Wendell","content":"I was very unsure about going to a dealer. We found a car we liked . Sent an offer. Lauren the sales manager quickly answered. She listened to what we were looking for and worked with me. I was then kindly greeted by Matt Harrison. Did a test drive. He answered everything we wanted to know. He was very honest  and kind. I greatly appreciate you guys . And the no hassle. We were in and out in no time, and they worked with us. If your looking for a something. I would recommend Basil Mitsubishi.","rating":5,"date":null},{"customer_name":"Anthony Rick","content":"I had a great experience and absolutely love my new car, all thanks to Matt Harrison. He was professional, knowledgeable, and made the entire process smooth and stress-free. Matt took the time to answer all my questions, kept everything transparent, and truly made sure I felt confident in my decision. I couldn’t be happier with the service I received and would highly recommend asking for Matt if you’re looking for a great car-buying experience.","rating":5,"date":null},{"customer_name":"Ange Bus","content":"Five star dealership! Very impressed with the professionalism of all staff. We appreciated the ease of purchasing our vehicle without feeling pressured. Our salesman Andre was a Gem and very comfortable to work with. Lauren, the sales manager was very helpful in guiding us to the vehicle that best suit our needs. Thank you Lauren and Andre!!! We look forward to working with you in the future.","rating":5,"date":null},{"customer_name":"Brian Basile","content":"Matt was a pleasure working with, got me in a 2021 Outlander Sport that I love. He even cleaned up the truck for me before riding off the lot and called me few days later to make sure everything was fine and made sure I was liking the vehicle. Highly recommend.","rating":5,"date":null},{"customer_name":"Andre Wilson","content":"Best salesteam around thanks to Allie, Matthew, Andrew, Lauren and Robert. I couldn't have found my new mustang without you all working together like a well oiled machine. My sales rep Andre was so nice and patient. I highly recommend this dealership for anyone looking for a fun car buying experience and ask for my sales rep Andre","rating":5,"date":null},{"customer_name":"Kathleen Richau","content":"Dylan was so helpful in booking my appointment for the same day I called. And can't say enough about Alexandria, personally was great and explained everything to me about my vehicle. Kept in touch with my about the parts I needed to get. When I call to talk to someone they transferred me to the right department, but I always need to leave a voicemail, but the person always calls me back in about 10 minutes or so. Other employees never say hi or acknowledge you are there. Thanks.","rating":5,"date":null},{"customer_name":"Mahid Choudhury","content":"Lauren and Rob were really good at making the deal happen for me on my new outlander. I really appreciate the service I got from both of them. They are so welcoming and kind. Thank you!","rating":5,"date":null},{"customer_name":"Elizabeth Pellette","content":"Went to Basil Mitsubishi today to test drive a 24 Mitsubishi Outlander.Rob Monaco helped us to get such a great deal. I am paying less now than on the car I drove in with. I am beyond exited. He made everything so easy, and everything went smoothly. Highly recommend Rob if your looking for a vehicle. Hands down the best car buying experience I have ever had.","rating":5,"date":null},{"customer_name":"Madelyne Proudman","content":"Great buying experience. Felt relaxed. At no point did I feel rushed or pushed to buy. Which is good because then i always end it right there. Sean was very informative and gave me some great information when I asked for it.","rating":5,"date":null},{"customer_name":"Kyle Couell","content":"After seeing an ad on Facebook for a Mitsubishi Outlander PHEV, I immediately googled Mitsubishi dealerships and was surprised that there was only one in our area. I went in expecting to look at a few cars and be on my way while exploring options.I was greeted by a super helpful and friendly staff. Although they said they just opened up earlier this year it felt like they had loads of knowledge and answered any of my inquiries. Sean Rokitka took the lead with the whole process and helped us tremendously along the whole way.I returned on three separate occasions and was able to take an Outlander overnight to get a better feel as we sorted out what trim and options were important to us. We also brought along the family which included two small children to aid in the search of the new family vehicle. Not only were we able to find an amazing Plug In Hybrid Electric Vehicle, we were assisted by the amazing staff of Basil Mitsubishi all along the way including keeping our little guys entertained while we sorted out all the nuances of car selection including figuring out if three car seats could fit in the Outlander. If anyone is wondering it can!Overall a great experience and would highly recommend anyone looking for a new or used vehicle to trust in such a great group of people.Thanks again and hope to see everyone again in the future!","rating":5,"date":null},{"customer_name":"Ashley Dwyer","content":"Matt was great!! Matt even came in on his day off to help me get my new car, talk about dedicated! Matt Worked hard to get me into a vehicle, couldn’t have asked for a better place or person to help me with getting a car!!! It has been a challenge for me and he helped over come it!! Highly recommended!! Thank you for everything. Everyone there was amazing and very welcoming!","rating":5,"date":null},{"customer_name":"Edwin Koester","content":"Great salesperson Andrew helped me out and got me into the vehicle I wanted. All in one day. Financial dept is efficient and also did an awesome job. Thank you to all involved. I recommend them, highly!","rating":5,"date":null},{"customer_name":"Ty Lathrop","content":"Very nice overall experience with getting my first new car 👍👍","rating":5,"date":null},{"customer_name":"Thomas Doty","content":"Najee was really helpful with my purchase. Great guy","rating":5,"date":null},{"customer_name":"Biljana Opacic","content":"Dennis did a good job !!!! Great experience !! We are happy with our vehicle.","rating":5,"date":null},{"customer_name":"Joyce Thompson","content":"Dennis and Lauren did a great job I'm a very satisfied customer!","rating":5,"date":null},{"customer_name":"Vincent Amann","content":"Dennis and Lauren were awesome. Andre was great also.They were so good I bought another vehicle!","rating":5,"date":null},{"customer_name":"Christina Gian","content":"Denise and Ally welcomed me into the family! They are wonderful to work with. Thank you guys! You helped my whole family getting into the family car","rating":5,"date":null},{"customer_name":"Christopher O'Leary-Weitzel","content":"First of all… I had a very difficult purchase/trade situation that was passed on to one of the most personable and easy to talk to sales reps I have met. I have been with Basil for quite sometime, I used Basil Resale for 5 of my vehicle purchases… and this was a unique experience, because I was dealing with all new staff and faces I was not accustomed to. I went in not knowing what to expect. I was given top notch, no garbage service. Lauren Allison, my rep was amazing and extremely easy to work with. When numbers didn’t work, I declined, and 4 or 5 times she worked her butt off until we were able to get to where we were both happy at the end. This was two trades, for 2 new vehicles. She took the time to listen, build real time number ranges, and negotiate with her Sales Manager multiple times to get us where we finally were comfy. Although we ended up with more than what we originally wanted to pay per month…. we wouldn’t have gotten this low of a price and the number of incentives applied toward us for the trade and work up that we had anywhere else I believe. This was all done within 6 hours time. Same day drive off lot as well. 2 trades, 2 new vehicles…. And the ease of mind knowing Mitsubishi has one of the best warranties there is. This is my 4th Outlander, and my first Mirage…. Thanks Lauren!!!!!","rating":5,"date":null},{"customer_name":"Sam “Setdamobster” Thurmond","content":"I walked in knowing what I wanted and the staff here at basil Mitsubishi took great care of me ..my first time financing a vehicle and my sells person allie was very nice and informative in helping me with the entire process .i drove off of the lot the same day with a friendly deal on a brand new suv..I recommend Allie .. ask for her !!! Thank you basil","rating":5,"date":null},{"customer_name":"Dartania Rehn Sho","content":"I am drastically changing my rating from the last time. I dealt with a person who wasn't with the Service Department and this person obviously wasn't knowledgeable enough and didn't have a good disposition, but I did mention how good the Service Department was in my prior review. They definitely regained my Trust recently when I finally met Ryan. If I dealt with him first time around, I guarantee that prior review never would've happened. Ryan was Great! They are giving me a new radio! I hardly waited any time at all, maybe ten minutes, before they were telling me I was getting a new Radio and they would call me back for an appointment when it came in. Now that's Great Service! He was kind and professional. Thanks Ryan and Mitsubishi for being honest and going that extra mile for me. Respectfully DARSho. Revision: I'm adding to this review, Mitsubishi put in my new radio yesterday in under an hour! It works Great! Thank You Everyone!","rating":5,"date":null},{"customer_name":"Tajenai Alvarado","content":"I would recommend Basil Mitsubishi to everyone that I know. I originally went in to just see what cars would be in my budget and figure out how much I would need for a down payment.When I went in I met with Andre who was amazing. He sat down with me to figure out exactly what I was looking for in a car and after listening to me, showed me a few that was in my range. Once I picked a car that I favored he worked on an estimate and was just do knowledgeable.I ended up leaving with my very first car and at an awesome monthly payment.Andre was so awesome!!!! I would suggest him to anyone looking for a new car!","rating":5,"date":null},{"customer_name":"Joe Rappleye","content":"Allie was our salesperson when purchasing our vehicle. She made everything very simple and smooth. Highly recommend her to anyone in the market for a vehicle!  😎","rating":5,"date":null},{"customer_name":"Alex Osuch","content":"Alexandria was very very helpful. I needed an emergency repair on my flat tire and I was able to get slotted in first thing in the morning. 10/10","rating":5,"date":null},{"customer_name":"Susan Lewis Friedman","content":"Basil is unbelievably efficient, accommodating, and provides great cars. I was so freaked out when a deer ran into us. But Lauren totally made it a seamless transaction for us to get an almost identical car. We are so grateful.","rating":5,"date":null},{"customer_name":"Bruce Lyon","content":"Friendly , smooth and fast.  Allie found me a deal I couldn't refuse and made it happen effortlessly. Dave set up a solid extended warranty with numbers that made sense.  Great place to buy a car and have it serviced...Ryan and Alexandria will never let you down when it comes time for inspection or emergency service.  They will fit you in and with a sensible approach.  Popcorn they serve tops off the whole experience.","rating":5,"date":null},{"customer_name":"paul g","content":"Matt was an awesome salesperson and showed me everything i needed to get the vehicle running.  Very patient and knowledgeable","rating":5,"date":null},{"customer_name":"Monica Bryant","content":"2/2024 Overall good experience. Fresher snacks in the lobby would be nice. In today's economy, getting the SUV with all its features and a five year bumper to bumper warranty. I am happy. Just hoping it exceeds it's current reputation and last a long time with low maintenance.Update: 8/2024 first maintenance service went smoothly and staff was pleasant and helpfulUpdate: 9/2024: Got a flat tire, freaked out because I need my car for work. Towing to dealership is included in my purchase. Tow truck driver Matt through Mitsubishi connect, was quicker to arrive and kind enough to let me ride with him, Alexandria at the dealership was very knowledgeable and helpful, got me in and out with a $32 patch.Update 7/2025, last free maintenance from purchasing my SUV in 2/2024, Alexandria is always helpful and informative during my maintenance. Waiting area is always clean full of drinks and staff is friendly.","rating":5,"date":null},{"customer_name":"Tom Hunter","content":"Matt was the best!!  Great sales person.  Pleasurable buying experience!!  I had a few questions about the vehicle after I had it for a week called Matt on his cellphone and he walked me through it in a couple minutes.  Awesome!!","rating":5,"date":null},{"customer_name":"Lindsey Boyle","content":"Really excited about my new Outlander PHEV and beyond pleased with every staff member we worked with!","rating":5,"date":null},{"customer_name":"Robert Warner","content":"Best car buying experience I've had in a long time. Our salesperson Andre was professional, knowledgeable, and personable. He answered all of our questions (I had alot). He made sure we understood all of the car's features and were comfortable with it's operation.  I highly recommend the Basil Mitsubishi.","rating":5,"date":null},{"customer_name":"Angelo Argen","content":"A very positive experience!  Andre, Rob and Kire were great to work with.  Always happy when there are no unpleasant surprises.","rating":5,"date":null},{"customer_name":"Ianesza Manalaysay","content":"Good thing they check what was needed for my SUV. Waited for almost 3hours but it was okay, Alejandro was nice enough to give us an update time to time.. Thanks again!","rating":5,"date":null},{"customer_name":"Jim Coleman","content":"Basil Mitsubishi was great to deal with. I purchased an Outlander PHEV SE over the phone. I went to the dealer once we agreed on a price and was in an out in an hour with a new car.","rating":5,"date":null},{"customer_name":"Dennis Crispin","content":"Dennis Crispin did a great job with the purchase. I couldn't be happier!","rating":5,"date":null},{"customer_name":"Nature Lover","content":"Easiest  car lease experience ever-  Lauren was absolutely amazing, I didn’t have much time she even came to my house to make sure the outlander fit in my driveway and my garage","rating":5,"date":null},{"customer_name":"MohawkTennis","content":"This was a fantastic process from start to finish. I couldn’t recommend them more highly. Andre was fantastic in shooting me the models and Lauren was fantastic in getting me the deal","rating":5,"date":null},{"customer_name":"Susan Terramlggl","content":"Our salesman, Andre was wonderful, helpful, kind and very nice. His manager was just as helpful, and willing to help get me into a car. The finance gentleman Kire, was very good at taking time to explain the process to me and made sure I understood what he was saying. Everyone we encountered during our car buying process was pleasant and friendly. I highly recommend the Basil Mitsubishi dealership on Transit Rd. to purchase your next vehicle.","rating":5,"date":null},{"customer_name":"Jason B","content":"Awesome dealership, the are really friendly and will take care of all your needs. I highly recommend for New or used vehicle or for your vehicle service needs. Allie and the team really worked on getting me the an awesome deal. Thank you Basil.","rating":5,"date":null},{"customer_name":"Basia B","content":"We had a wonderful experience dealing with Basil Mitsubishi in the Buffalo, NY area.  Matt Harrison was our sales representative and he did an excellent job.  He went above & beyond to see that my husband and I were completely satisfied.  Kudos to the entire staff of Basil Mitsubishi.","rating":5,"date":null},{"customer_name":"Tonya Johnson","content":"Very organized and straight to the point, My credit not that great but still managed to help me get approved for a new vehicle. Thank you Rob M.","rating":5,"date":null},{"customer_name":"Brittney Caldwell","content":"Dennis and rob worked all the magic to make a great deal thanks guys","rating":5,"date":null},{"customer_name":"Matt Martin","content":"The sales manager lauren allison went above and beyond to make sure I got the car I wanted, she understood the assignment and delivered. Her and allie made the car buying experience very smooth and enjoyable","rating":5,"date":null},{"customer_name":"Kaniz Rashida","content":"Dennis did his awesome job. I apparicate his hardwork 😊","rating":5,"date":null},{"customer_name":"Paul Rybarczyk","content":"Got a great car at a great price. Very pleased. Came home with it the same day I went to test drive it! Efficient! From reception to check out you felt like everyone cared about you and your car.","rating":5,"date":null},{"customer_name":"Mohammed Haque","content":"Basil Mitsubishi is a very good car dealer , where we  get nice car by great deal and  the sales person Rob Monaco helf us and we really appreciate on him .","rating":5,"date":null},{"customer_name":"David Rogers","content":"Mitsubishi is one of of the best vehicles out there. Matt was a sensational salesman and the General Manager was a great help. We have not had a Mitsubishi since they closed during Covid. I am glad they are back because we are Mitsubishi lovers. The best around. Thank you","rating":5,"date":null},{"customer_name":"Jay Stack","content":"Great, friendly and knowledgeable staff!  They really do all they can to fit a new car in your budget!  Lauren is a skilled professional and a proven leader👍","rating":5,"date":null},{"customer_name":"Sophie Kephart","content":"I had a great experience buying my car here, and the service department has worked with me since then on any issues which have popped up. I appreciate their effort to communicate and take care of their customers!","rating":5,"date":null},{"customer_name":"Kim","content":"Amazing service! Great Deals!Very positive friendly atmosphere.  No extreme pressure just options. Loved it. I will buy from this dealership again.","rating":5,"date":null},{"customer_name":"Elijah Simon","content":"Awesome group of people, a feather in the cap of the Basil family. Had a great experience with Matt Harrison who walked me through the buying process and helped me feel cpnfident in my decision. Kire also provided me with excellent service and support through the financing process.","rating":5,"date":null},{"customer_name":"J Zappia","content":"Great experience! Easy, easy, easy. Everyone was very nice and friendly.I'm editing my review to mention my sales rep, Andre! He deserves a shout out for providing me with excellent customer service. He was fantastic to work with. He made picking out this car a fun experience, and listened to what I really needed. I would absolutely buy a car from him again. Thanks again, Andre!","rating":5,"date":null},{"customer_name":"Karen Spates","content":"My experience with Basil Mishubishi was very positive. My vehicle was taken into the service area right away, I was given a time that the vehicle would be completed, they called me to let me know what was done and the vehicle was finished on time. The person that helped me from the beginning to the end was very polite and and helpful which made the experience very positive.","rating":5,"date":null},{"customer_name":"D T","content":"I recently traded my vehicle with Basil Mitsubishi. I needed a new vehicle with a long warranty, as I do a lot of driving. After shopping around with different brands and dealerships, I was not only sold by the beautiful Mitsubishi Outlander, but also the Basil employees. This was the best buying experience I've ever had. (I'm 50 and have owned a lot of vehicles) My sales representative Lauren did an amazing job, and was extremely knowledgeable about the vehicle and to help me with my trade and purchase. The management team, Darwin and Rob, also Dylan who helped me with my questions. Kire, the finance manager, who was also amazing.They all went above and beyond for me. If you are in the market for a new vehicle, I highly recommend Basil MitsubishiHands down THE BEST! ❤️Update: I had my first service appointment, and everything went perfectly! I truly can't say enough about how wonderful this dealership is!","rating":5,"date":null},{"customer_name":"Amalia Riolo","content":"Friendly staff excellent service ...We were over 3 hours from home when we got a flat and needed a new tire ... No appt just showed up at their door ..They got us in and the job done in an hour and half..Thanks to them we were able to enjoy the rest of our trip..Thank you","rating":5,"date":null},{"customer_name":"Terrence Kimble","content":"They are GREAT!!! They got me and my wife approved  and  my credit wasn't great. But they believe in us. Please ask for Andre Wilson, awesome guy! Great place","rating":5,"date":null},{"customer_name":"Scott Balsano","content":"Our sales rep. Lauren was accommodating, professional and a pleasure to work with. From sales to finance everything was smooth. They were incredibly efficient and knowledgeable.Great experience!","rating":5,"date":null},{"customer_name":"Alisha Ives","content":"Fast & friendly customer service. I’m very pleased with my purchase and the whole process was smooth from start to finish. The staff were friendly, attentive, proactive and willing to find me a good deal. I love my new Mitsubishi. :)","rating":5,"date":null},{"customer_name":"Brenda Zachery","content":"This is not my first rodeo with Mitsubishi. They were and still courteous and work hard to make sure you are satisfied.Andre Wilson catered to all my needs of what each car amenities was while Rob Momonac took care of the numbers . I have always enjoyed buying a car from Mitsubishi dealership in Texas or Buffalo .","rating":5,"date":null},{"customer_name":"Fahim Noor","content":"Matt and Kire were amazing! 100% advise for anyone looking for a new car to come to them! They’ll take care of you!","rating":5,"date":null},{"customer_name":"Paul Galbo","content":"Lauren is great. She brought the vehicle to my house and made this process extremely painless. Out of all my years of car buying , this was the best yet. Go see her","rating":5,"date":null},{"customer_name":"Jannat Hossain","content":"I would recommend coming here anyday! Matt and Kire were amazing!  Was nervous about our first car but they made it such a smooth process with an amazing offers and great explanations!!","rating":5,"date":null},{"customer_name":"Peter Reinagel","content":"Ms. Alex was very helpful and efficient in assisting me with my warranty  repair for front wheel bearing on our Outlander.  She also let me know my rear brakes were very low and gave me a fair price,  so I decided to have that completed on the same day.  Finally, she was very accommodating in switching my appt from 11am to 2pm when I had a last min dental appt come up.  A+ customer service!!!!","rating":5,"date":null},{"customer_name":"Ashley Maz","content":"I’ve purchased many cars in my life, and this experience was by far the best! Andrew was our salesperson, and wasn’t pushy, or unauthentic. The process was seamless, and had us in our new car the next day (mainly because we came in at 5PM). The finance guy (Dave I believe) was super fast but thorough. We did have a bad strut, but they fixed it at no cost to us, even though we bought a 9 year old car. The car is a dream! A 2016 Nissan Murano Platinum. All the bells and whistles with a clean driving report.They even took $1000 off total price. We will definitely be going back when trading in our car. Can’t express how happy my husband and I are with that establishment, and hope it stays family owned.","rating":5,"date":null},{"customer_name":"Cheyenne Kimble","content":"After traveling about 10 hours from the Philadelphia area, Alexandria heard about our car issues and was able to fit us in even though they were pretty booked up. While waiting, Andrej the consultant came and checked on us while we were checking out the cars outside, he was very kind and informative. The service technician (I unfortunately don’t know his name but he was awesome) came out with Alexandria and explained to us everything going on with the car. Overall great experience, couldn’t be more grateful for their amazing customer service and overall kindness. We were recommended to come here from the car star across the way. They were lying that these guys are awesome. 11/10 service, highly recommend :)","rating":5,"date":null},{"customer_name":"Patty Potter","content":"Basil Mitsubishi is the best!  Friendly, knowledgeable, staff!   I am always happy with any necessary repairs, oil changes, tire rotation etc.!  Thank you for your help!","rating":5,"date":null},{"customer_name":"Denise Curto","content":"Totally awesome! This is my 3rd Mitsubishi vehicle.  Just purchased my Outlander Sport, the dealership was awesome! Start to finish they took excellent care of me & my needs.","rating":5,"date":null},{"customer_name":"Brenda Leathers","content":"Received a great price for my trade in and drove out in a new car.","rating":5,"date":null},{"customer_name":"Amee Hill","content":"Just purchased my new vehicle today and Matt H. was great! He was such a big help from the beginning until the end! Highly recommend the dealership and working with Matt H.","rating":5,"date":null},{"customer_name":"Brandon Lucariello","content":"Repairs turned into vehicle upgrade - Allie on the sales team made the whole process seamless - I was in and out with a brand new car in under 3 hours. So highly recommended that I would send my grandmother here for her next car!","rating":5,"date":null},{"customer_name":"Sharon Levy","content":"I looked at many different vehicles over a month long period. Although the Mitsubishi turned out not to be the vehicle for me( my aging dog was the primary consideration)the best sales consultant I encountered by far  was Matt Harrison at Transit Rd. Mitsubishi. Matt drove with me to my home and spent all the time and effort needed to try to address the issues with my dog. His patience and consideration were outstanding.","rating":5,"date":null},{"customer_name":"Amy Rogers","content":"My husband and I went to Basil Mitsubishi today, just to look around.  Our salesperson, Matt was to say the least amazing!  He was very patient and helpful. He answered all of our questions and concerns about cost.  He sought some help from his manager and because he went the extra mile, we took home a brand-new car today! They were able to get this done within our budget and just made the whole process seamless.  Well done, Matt!  We are very happy that we waited for Mitsubishi to come back to Buffalo!!  It was worth the wait!  And thank you to sales manager David for also going the extra mile for us!!  We will always recommend Basil Mitsubishi!!","rating":5,"date":null},{"customer_name":"Mark Morgado","content":"Huge shout-out to Lauren at Basil Mitsubishi! From start to finish, she made the entire car-buying process smooth, stress-free, and actually enjoyable. Her professionalism, patience, and genuine care stood out every step of the way. She went above and beyond to help us with our new purchase, and we couldn’t be happier with the experience. If you’re looking for someone who truly puts customers first, ask for Lauren — she’s amazing!","rating":5,"date":null},{"customer_name":"Luis Morales","content":"My experience at Basil Mitsubishi was a breeze & painless! The team at Basil Mitsubishi were nothing but welcoming & my Sales Associate Andre Wilson understood my needs.  He took the time to go over my options not only showing me but allowing me to understand better the vehicle I was looking for.  At the end of the day my entire experience was nothing but a phenomenal interaction & highly recommend everyone to stop by any time you have a vehicle related need!","rating":5,"date":null},{"customer_name":"Sandi Willsey","content":"Alexandria was very personable and put forth extra effort to resolve my service issue. The technician was very comprehensive.","rating":5,"date":null},{"customer_name":"David Leslie","content":"I traveled 98 miles to buy a car from them. It was a good experience. Lauren and rob took care of me and my wife and made the distance to travel worthwhile.","rating":5,"date":null},{"customer_name":"Kathleen","content":"Wonderful experience at Basil Mitsubishi. Allie was great. I came in too see how much I could get for a trade in and if it was even financially possible to get a 2025. Drove out in my new vehicle a few short hours later.","rating":5,"date":null},{"customer_name":"mia cornell","content":"Recently went to Basil Mitsubishi and our salesman Matt was very helpful! The environment there was very efficient and we were in and out with no problems with our new car fairly quickly! Can confidently say we were very satisfied with our experience here!!","rating":5,"date":null},{"customer_name":"Holly Geiger","content":"Thank you Rob for helping me purchase my new vehicle. Your the best!!","rating":5,"date":null},{"customer_name":"Ayisha Kuykendall","content":"Let me start off by saying this — I’ve purchased 5 vehicles from this dealership alone, and if that doesn’t speak for their outstanding customer service, I don’t know what does!They consistently offer the best prices, the best deals, and top trade-in values. I recommend them to literally everyone I know because I’ve never had a bad experience — not once have I left feeling pressured or like I was being taken advantage of. They always go above and beyond to get me as close as possible to exactly what I want, and if I give them a budget, they actually stick to it.You can tell they genuinely care about their customers — it’s not just about the sale.Huge shoutout to Kire, Lauren, and Allie for making my most recent purchase so smooth and stress-free. From start to finish, they made the entire process seamless. I truly appreciate the care and attention they give every single time.If you’re looking for a dealership that treats you like more than just a number — this is it. I’ll always come back!","rating":5,"date":null},{"customer_name":"Jess Wood Hagenbuch","content":"I was traveling 4 hours from home and started to have car trouble. Basil's got me in within 2 days and fixed my car same day as my appointment. Most of my bill was covered by an after market warranty. They made the process very easy. Very happy with the service!","rating":5,"date":null},{"customer_name":"April Clifton","content":"Excellent customer service, Alex was so professional and kind! The price was comparable to other repair shops.","rating":5,"date":null},{"customer_name":"Valerie Neumeier","content":"Very satisfied with Matt and the team that helped us lease our new PHEV Outlander","rating":5,"date":null},{"customer_name":"Tyler Divine","content":"Matt was great. Worked with the price well and had our best interest in mind.","rating":5,"date":null},{"customer_name":"Carolyn Cicatello","content":"I purchased 2 cars here and Lauren helped me , she listened to everything I said and went out of her way to make sure all paperwork was done before I even walked in the office , I walked in and walked out w my new car in less than 1/2 an hour I highly recommend basil","rating":5,"date":null},{"customer_name":"Eloise Muhammad-McMillan","content":"Matt was amazing and very helpful. He worked with me and was patience and explained things thoroughly.","rating":5,"date":null},{"customer_name":"Vita Cordaro","content":"Frim the front desk team to the sales representative Basil far exceeded my expectation. Andre Wilson was fantastic and listened to what I was looking for.","rating":5,"date":null},{"customer_name":"Lynn Kobee","content":"I had an appointment on Friday, I wasn’t able to make it. Ryan,(service manager extraordinaire) had me bring it in today, Thursday. He did the recal that I had the appointment for. And he did the 24 month service as well. My wife told me about a squeak I couldn’t hear. They fix that without me mentioning it. That dealership is awesome.","rating":5,"date":null},{"customer_name":"David Pralow","content":"I’ve bought quite a few vehicles over the years from various western New York dealerships.Only a few qualify for extremely user-friendly, Basil Mitsubishi is one of them. All aspects of this sale went well resulting in a very pleasant experience.If you are looking for this kind of experience when purchasing a vehicle, I recommend Basil Mitsubishi for your future purchases.Thanks to Rob and staff. Dave Pralow","rating":5,"date":null},{"customer_name":"Abigail Toledo","content":"Came in for service and ended up buying our 3rd Mitsubishi.  The staff were friendly and professional. They gave us a great deal and really worked with us and our budget.   Everything was explained clearly, the process was smooth from start to finish, and we left feeling very happy with our purchase. Highly recommend this dealership!","rating":5,"date":null},{"customer_name":"Charles Muratore","content":"The sales staff was welcoming and kind and easy to deal with. The finance guy was so nice and we had a great talk while completing all the paper work. I’m glad this is the company who had what I was looking for.","rating":5,"date":null},{"customer_name":"Lashay Moore7q","content":"Great help I loved there service Matt and kire if need help please go to them for sales","rating":5,"date":null},{"customer_name":"Haque Jamshad","content":"I had a very flat Wheel   problem..Basil Mitsubishi outlander dealer in tranis rd slove my problem.. Very fast service.. Very help full..Special thank  Mr. Alex...","rating":5,"date":null},{"customer_name":"Emily Kostyo","content":"Matt was very personable and good to work with! Everyone was very respectful and accommodating.","rating":5,"date":null},{"customer_name":"Cheryl Maskal","content":"Alyssa and Lauren were great to work with, respectful and personable and funny, made it fun to buy","rating":5,"date":null},{"customer_name":"T.B. Player","content":"The best car buying experience I've ever had in 40 years of buying cars.  Dennis was awesome!","rating":5,"date":null},{"customer_name":"Nicholas Sponaugle","content":"Worked with Matt Harrison and had a great experience. The staff was friendly, knowledgeable, and easy to work with.","rating":5,"date":null},{"customer_name":"Cobblestone Museum","content":"Lauren Allison.  Great job on the car sale. Thanks to Dennis Crispin, too.   Doug Farley, a satisfied customer.","rating":5,"date":null},{"customer_name":"David Wilczewski","content":"Dennis was great! And so easy to work with!","rating":5,"date":null},{"customer_name":"Patrick McCann","content":"Dennis Crispin did a great job and was very attentive. Total experience was quick, thorough, and practically painless.","rating":5,"date":null},{"customer_name":"Leticia Velazquez","content":"They were very professional, fast working, and all around a great team to work with. Thank you for helping me get the car that I wanted.","rating":5,"date":null},{"customer_name":"erica nelligan","content":"Went in for oil change and NYS inspection. Service dept was fast, courteous and efficient.  I waited for my car and there is a wait area with a TV, refreshments, popcorn and a close restroom.","rating":5,"date":null},{"customer_name":"Desiree Quick","content":"If you’re ever in need of a vehicle, Matt Harrison is the guy to see! Beyond grateful for his passion and patience working with me. And as always, thank you for your service!","rating":5,"date":null},{"customer_name":"Frank Polkowski","content":"Working on a tight schedule, I arranged an appointment for an oil change plus some minor checks. I was greeted immediately (with a welcoming hello), and tasks completed quickly which got me back out the door with time to spare.","rating":5,"date":null},{"customer_name":"scott womer","content":"My wife and I want to say Thankyou to Rob Monaco who was our salesman at Basil Mitsubishi on Transit rd for making our vehicle purchase one of the easiest and enjoyable experiences of alltime in buying our vehicle. Rob never tried to use a pressure selling tactic and was very informative and warm and pleasant.  And even after our purchase he continues to send a text message making sure that we are 100% happy with everything.  Thankyou again Rob Monaco!! You're simply THE BEST !!!! I WISH I COULD GIVE YOU 10 🌟  STARS AS YOU'RE BETTER THAN 5 !!!!","rating":5,"date":null},{"customer_name":"Layla Komenda","content":"Had a wonderful experience, came in looking for a used car unsure of what I wanted. Walked out with my first new car! Couldn’t be happier would definitely recommend working with Dennis Crispin!","rating":5,"date":null},{"customer_name":"Jordan Velazquez","content":"The experience here was nothing short of GREAT! I had sent my sisters vehicle here to be looked at due to some issues with the timing chain(we were told from a different mechanic ). Upon inspection they had determined that there was a lot more work that needed to be than what we were told was the actual issue. the repairs went from 3k to 12k. Imagine spending 3k to fix one problem and there being more issues. Anyways, the reason why I'm saying this is because had we went with the other mechanic and they fixed the timing, then it would've broken down shortly after because of the other issues that were involved with the timing that the other Mechanic had not mentioned. They saved us from a money pit by being transparent about the actual issues, the car was facing. They were able to get everything rolled over into a new vehicle(the car was still being financed) and get my sister into another vehicle which she loves more than her previous vehicle. Thank you so much to Ryan, Allie, and  Lauren for all your hard work. Y'all knew the stressful situation we were in and did everything in y'all power to make it work and make us walk away happy. THANK YOU THANK YOU THANK YOU!!","rating":5,"date":null},{"customer_name":"Kris Snyder","content":"I am very pleased with the staff. Our salesperson was knowledgeable, helpful but not pushy. He said he would do whatever he could to make the deal work. He did with the help of the manager and finance team. I would recommend Basil Mitsubishi to everyone.","rating":5,"date":null},{"customer_name":"paul ormsby","content":"This dealership is excellent  They did everything possible to reach a deal. everyone was professional and went over and above to make sure I left satisfied and Happy- My sales person Andre Wilson was one of the best I have ever worked with. I would highly recommend him and Basil Mitsubishi  to anyone looking for a new or used car- You wont be disappointed!","rating":5,"date":null},{"customer_name":"Stephanie Morlock","content":"This dealership was top notch. Fast and direct. No run around- always had constant communication- I went in with a specific budget with no room for movement and they made it happen. They are fast, efficient and knowledgeable with extensive resources. ROB is very good at his job and honest with numbers and getting approved. HIGHLY RECOMMEND. Honest and upfront! GO SEE ROB!","rating":5,"date":null},{"customer_name":"Lauren Allison","content":"Best car dealership in town. They won’t do you wrong","rating":5,"date":null},{"customer_name":"Wanda De jesus","content":"Dennis this guy was so helpful and explained everything  us ask about the car was very helpful recommend at 💯.","rating":5,"date":null},{"customer_name":"Aimee krawiec","content":"I was stranded in Buffalo 5 hours from home. All hands were on deck to expedite getting my family home. Matt's analytical skills were quick, getting a concise read on my standards, understanding i was racing a clock to get my family home same day. He wasted no time narrowing down my options so test drives could be taken. After selecting, financing was considerate in finding the best rate for me, taking the time to work with my bank. They removed the burden of me needing to deal with my expired vehicle by using it as a trade in and having it towed out of the shop it had been towed to. Everything went as smoothly as possible. I dont have ANY thoughts of doubt that i wasn't treated the best. Best experience at a dealership EVER. Thank you Basil Mitsubishi.","rating":5,"date":null},{"customer_name":"Jamila Powell","content":"Was very helpful and patient w help finding a car n the right payment","rating":5,"date":null},{"customer_name":"E Aviles","content":"Dennis did a great job we are very pleased with our purchase","rating":5,"date":null},{"customer_name":"Spencer Klein","content":"Rob was helpful in the buying process. Thorough check of the vehicle before handing off.","rating":5,"date":null},{"customer_name":"Norm C","content":"Good dealership, never too busy for service etc. Manager Rob does what it takes to ensure happy customers","rating":5,"date":null},{"customer_name":"Dana Allen","content":"Dennis is the man to go see. You won't be disappointed. He will go out of his way to find you the best deal","rating":5,"date":null},{"customer_name":"thomas szott","content":"Dennis was phenomenalI will no longer buy any car from any other salespersonHe and him alone is worthy of a perfect 5 star reviewMark my words my next car if and when I buy one it will only be through him","rating":5,"date":null},{"customer_name":"Antonio Fincher","content":"It was a pleasure to work with the guys at Basil Mitsubishi nice friendly sales team shot out to Andre great dude and a big Congratulations on your new bundle of joy","rating":5,"date":null},{"customer_name":"Jeffrey Leiser","content":"Everyone was super helpful, and professional. I will definitely recommend Basil Mitsubishi to anyone who’s looking to buy a car, new or used. Thanks again for all you did for me.","rating":5,"date":null},{"customer_name":"Be blessed","content":"This was the BEST easiest, buying (SUV) & friendly customer service. I'm grateful to Dennis, & Kire. Thank You so much!!!Chanel D.","rating":5,"date":null},{"customer_name":"Danielle","content":"Everyone had good energy. Made the process easy. Found a better deal then I was expecting. Great service.","rating":5,"date":null},{"customer_name":"Rose Noel","content":"Everyone was very helpful. Considerate..they done an excellent job servicing our vehicle.  Making the repairs needed  and a timely manner..","rating":5,"date":null},{"customer_name":"Matthew Smith","content":"The guys at Basil Mitsubishi were great. Got a deal done and driving home in my new car in a matter of a couple hours. 0% financing and a great deal on an Outlander. Guess Basil Mitsubishi is “Just Great Deals”","rating":5,"date":null},{"customer_name":"Chris Jackson","content":"Dennis, Robert Lauren and Kire are great! The team works well together to the point we drove two hours to make a deal! I highly recommend buying there!","rating":5,"date":null},{"customer_name":"Kindra Robinson","content":"Received help from Dennis Crispin who was an amazing help for my first vehicle from a dealership. They were all very helpful and easy to work with. I would suggest going to them if you’re looking for a used or new vehicle.","rating":5,"date":null},{"customer_name":"Kellie Hultin","content":"Dennis was great! He wasn’t pushy and very down to earth. We left the same day with our new vehicle and they met all of my needs. I would definately purchase with them again!","rating":5,"date":null},{"customer_name":"MiChk12","content":"Dealership has positive atmosphere.  Rob as well as others you encounter will make you feel at home.  Confident in new purchase.  Trust they gave a good deal.  Definitely have no buyer's remorse.","rating":5,"date":null},{"customer_name":"Lisa Stephen","content":"Our experience was great. Dennis Crispin our sales guy was excellent. He listened to what we needed. Helped us pick out a vehicle and was not pushy at all. I would definitely use him again the next time we’re looking for a vehicle. They made the transaction easy.","rating":5,"date":null},{"customer_name":"Chalise Coleman","content":"The Staff  was wonderful. My salesman Andre had more faith than I did. He was absolutely the best! He kept a smile on his face the whole time and I had 0 faith… telling me that I was gonna be approved with my credit score that’s not so good. and I was! I was approved for a brand new 2025!Thank you!","rating":5,"date":null},{"customer_name":"Jessica Bahne","content":"Just bought a 24’ Mirage from this location.  Everyone was very warm and helpful.  Matt took good care of me- he was patient and informative.  I arrived at 9am and drove my new car off the lot less than 4 hours later.  Kire in finance was also great.  Awesome team at Basil Mitsubishi transit!","rating":5,"date":null},{"customer_name":"Kelsey Shull","content":"Basil Mitsubishi took excellent care of my 2010 Mitsubishi Lancer. We purchased this car for my stepson’s first vehicle. Safety is our top priority, and we wanted to make sure we took care of routine maintenance and recalls promptly.There were a few recalls on it, and with it being an older vehicle, I had expected a long wait to get in for an appointment. They had the parts in stock, and I was able to schedule an appointment in less than a week!  The team was very thorough completing the work.  I am very impressed with quality of service and the professionalism of the staff.  For any Mitsubishi owners, I’d highly recommend giving Basil Mitsubishi your business!","rating":5,"date":null},{"customer_name":"Michael Plecker","content":"Andre at Basil Mitsubishi is amazing! I own a 2021 Silverado, that I purchased from a local Chevy dealer. It has been a nightmare since I purchased it, piece of junk! I called ahead and Andre called me right back, so we took the hour ride to Basils . Looked at a bunch of vehicles and test drove them. Any mechanical issues, like tires or brakes, they were willing to make the car like new again. I purchased a used Mitsubishi with 39,000 miles, I’m confident that this vehicle will outlast my junk Silverado. So confident that I did not buy an extended warranty, like the one Chevy ripped me off on. I’m impressed with the service at basil Mitsubishi,especially Andre. He will find you something to make you and your family happy.","rating":5,"date":null},{"customer_name":"Paul Hilliard","content":"My wife and I went to Basil Mitsubishi to look for a new car. Everyone there was so helpful. Rob Monaco was our salesman and he was great didnt feel pressured or pushed into buying anything. We found a car on website at another Basil dealer and he got it there in a day or two for us to see. Ended up buying that car and my wife loves it. Rob is a great salesman and helped us out with everything. if anyone is ever looking for a car go to Basil and ask for Rob Monaco hes a great person to deal with buying a car.","rating":5,"date":null},{"customer_name":"Claudia White","content":"Meeting Andre and placing our trust in him to find a fantastic vehicle at an even better price was truly remarkable. The time he dedicated and the days he invested were genuinely appreciated. He never rushed the process, nor did he pressure us into making a purchase. His goal was for us to find something we would love. The finance manager Kire also took his time to ensure we received the best deal possible. The respect and knowledge that both Kire and Andre shared with us were outstanding. Basil Mitsubishi offers a warm and friendly atmosphere. Their customer service is excellent! Navigating this journey and trusting Andre made for a wonderful experience while shopping with my husband for our Pathfinder. It’s a great vehicle that will enhance our family life for many years ahead. Thank you, Basil Mitsubishi, for connecting us with Andre. Wishing you a beautiful and blessed day. Thank you again Andre for all the foot work and hospitality you gave us. I highly recommend everyone to shop here for your next vehicle purchase. ✨💯💙♥️💙♥️","rating":5,"date":null},{"customer_name":"Heather Sager","content":"I had Danielle M. She and the whole team was amazing!! My last experience was horrible and I was so scared walking in. They made me feel so comfortable I trust them completely and recommend people to come here. They got me a great deal and made the process so easy. I’m a customer for life now!!","rating":5,"date":"2026-01-19"},{"customer_name":"Samantha Feagin","content":"Dennis was awesome, played back and delivered exactly what we wanted and got us a great price. Will definitely do business here in the future!","rating":5,"date":"2026-01-19"},{"customer_name":"Gary Scheer","content":"A very happy with the vehicle that I purchased in the sales lady alley was more than professional. I was happy with the way she explained everything and made me understand. So I would purchase another vehicle from there just saying","rating":5,"date":"2026-01-17"},{"customer_name":"Ivette Padin","content":"Fast and efficient service","rating":5,"date":"2026-01-17"},{"customer_name":"Kirk Maragh","content":"Dennis was awesome and got me the Best deal possible","rating":5,"date":"2026-01-17"},{"customer_name":"Destiny Simone","content":"Sean was my car salesman and he was extremely knowledgeable, professional, helpful, and very sweet! Everyone was kind, respectful, and informative. You can’t go wrong with this dealership. Your experience will be nothing less than outstanding. I am very happy with my purchase and the experience I had. 10/10","rating":5,"date":null},{"customer_name":"Melinda Willard","content":"We were so excited to see a Mitsubishi dealer back in Buffalo. I fell in love with the Eclipse Cross a year ago when I test drove one out of town. Our Outlander was 13 years old and ready to be traded in. We test drove three different vehicles(Eclipse Cross, Outlander, Outlander Rally Sport)and still I kept going back to the Eclipse. Tyler was our salesman and he was so knowledgeable and helpful. He was very patient with me when I was comparing two similar Cross’s and went over all the features side by side with me. They gave me a fair trade in for my Outlander and got me into a gorgeous fully loaded Electric Blue Eclipse Cross. This is our 6th Mitsubishi and we will definitely work with Basil Mitsubishi again for our future cars.","rating":5,"date":null},{"customer_name":"Jim Frazier","content":"Pleasure working with this group. They listened to our needs, provided several solutions and we made a very fair deal. I highly recommended visiting them and enjoyed working with Tyler. Thank you Basil- well done!","rating":5,"date":null},{"customer_name":"Kevin Flaherty","content":"Andrew and MJ were great in finding the perfect Outlander for us. Thank you for your patience with my timeline. We started looking at the PHEV, and ended up with a awesome gas powered SEL Touring with all features we wanted.","rating":5,"date":null},{"customer_name":"Ronald Lorek","content":"Great dealership, and great staff. From the new car sales manager to the Andrew my salesperson. Very knowledgeable and very hospitable during our time there. Very good deal on a 2024 Outlander. After looking at many SUV deals at different dealerships, you couldn’t beat this one on a purchase and warranty. Thanks to all involved.","rating":5,"date":null},{"customer_name":"Kirk Maragh","content":"Dennis was awesome and got me the Best deal possible","rating":5,"date":null},{"customer_name":"Samantha Feagin","content":"Dennis was awesome, played back and delivered exactly what we wanted and got us a great price. Will definitely do business here in the future!","rating":5,"date":null},{"customer_name":"gary scheer","content":"A very happy with the vehicle that I purchased in the sales lady alley was more than professional. I was happy with the way she explained everything and made me understand. So I would purchase another vehicle from there just saying","rating":5,"date":null},{"customer_name":"Armrinea Scisson","content":"Najee did such an amazing job! Great services !","rating":5,"date":null},{"customer_name":"Don Brzezowski","content":"Dennis did a very good job for us we are very satisfied","rating":5,"date":null},{"customer_name":"Paul Laurie","content":"Service and sales staff were nothing short of great. Took great care of me","rating":5,"date":null},{"customer_name":"Jesse Folckemer","content":"Dennis Crispin  was amazing highly recommend going and seeing him for your next veichle.","rating":5,"date":null},{"customer_name":"darlene brzrezowski","content":"Very friendly,  very efficient and knowledgeable, would highly recommend purchasing a vehicle from basil Mitsubishi","rating":5,"date":null},{"customer_name":"rwalton624","content":"Dennis was incredibly helpful, knowledgeable and patient. Second Mitsubishi from Basil. Highly recommended.","rating":5,"date":null},{"customer_name":"Rodney Prichard","content":"Dennis and Rob put forth a great effort to get us into a new vehicle,  Very personable and knowledgeable,  overall great experience!","rating":5,"date":null},{"customer_name":"Colvin Tubbins","content":"I had an Excellent customer experience with mat from sales","rating":5,"date":null},{"customer_name":"Caroline Aigbekaen","content":"Andre that attended to me , is excellently competent for the job ! He makes you feel at home and you will be proud  to  be part of Mitsubishi family!","rating":5,"date":null},{"customer_name":"Destinee Ryan","content":"Put my trust into Matt H. At Basil Mitsubishi to get me into a reliable vehicle with my poor credit and he delivered!! Couldn’t have been happier with the communication and thought put into my sale. From Matt and the whole staff! thanks again!","rating":5,"date":null},{"customer_name":"Dantrae Alonso","content":"Dennis was a really helpful salesperson for us. Didn't pressure us into making a decision and answered every question we had, plus took care of every issue needed taken care of! Highly recommend","rating":5,"date":null},{"customer_name":"Wny","content":"I've been in business in WNY for over 35 years so I know when a business is run on the proper principles.  Basil Mitsubishi on Transit is fantastic.  General Manager Rob Neuner is a first class individual.  With Rob leading a fine team of customer focused employees you can't go wrong.  Do your homework and learn about current car pricing and go to Basil Mitsubishi and work out a deal with Rob's team.  If you buy a new vehicles there it will have a CVT transmission.  Be sure to change the fluid at 40000 miles and you'll be good.   Rich F.","rating":5,"date":null},{"customer_name":"Bridget Hoodmaker","content":"Purchased a used Hyundai Palisade from Basil Mitsubishi and had a wonderful experience. Our sales rep Matt was incredibly helpful, answered all our questions along the way, and made the process very simple. Highly recommend for your next car needs.","rating":5,"date":null},{"customer_name":"Sam Mche","content":"Mitsubishi Basil on Transit rd was great, we were just exploring the option of buying a car with 0% financing and we ended up with a car 😊\"We had an absolutely good experience at Basile Mitsubishi! Iworked with Dennis and  kire . Dennis was knowledgeable about the different models and patient with all our questions. Kire made the entire process smooth, transparent, and stress-free, which is exactly what we were hoping for. We didn’t feel pressured, and they were very upfront about all the pricing. We are happy with our new car and the entire experience—We would definitely recommend asking for Dennis to choose your next/new car, and coming to this dealership to sign  on a deal with Kire!","rating":5,"date":null},{"customer_name":"Patricia Arnold","content":"Everything was well above average.  Our salesman, Andre, was excellent and went above and beyond to ensure a very pleasurable experience buying our new car!  His boss was great and easy to work with as well.  We will definitely recommend Basil Mitsubishi!!","rating":5,"date":null},{"customer_name":"Joyce Thompson-Hovey","content":"Great car dealership to work with. Andre the salesmen  was awesome . The staff and service department  was most accommodating.","rating":5,"date":null},{"customer_name":"Stacey McClinsey","content":"This was one of the best car buying experience I’ve had. The salesperson Najee was knowledgeable and helpful, and made the whole process feel stress-free. The finance manager Kire was amazing also, he worked tirelessly to find me the best deal on financing. The general manager Robert Neuner l was one of the best people I have met. He is truly a man of his word and he did right by me. I could not recommend this dealership more highly. Buy your next car here!!","rating":5,"date":null},{"customer_name":"Erica B","content":"Andre and Darwin are by far some of the best people to work with at this location. ASK for THEM specifically!  I was able to get out of a bad financial pickle with my Tahoe and get into a brand new 2025 PHEV! I would have hoped more time would have been spent with me during delivery (which was handled by another associate) as there was just enough info shared to at least get me out of the lot and going on my own, but I felt very rushed. Overall, 2 days in and am feeling very good about my 2025 OUTLANDER! Thank you!","rating":5,"date":null},{"customer_name":"Elaine Winegarden","content":"Great service appt. Had oil change tire rotation. Couldn’t have been taken care of better from service advisor . She was very knowledgeable and made sure my service needs were taken care of quickly and made my visit pleasant.","rating":5,"date":null},{"customer_name":"Kahramand Wright","content":"I really appreciate the honest service and the friendly people! Service is always fast when needed and very professional at all times! I’ve had the pleasure of Alexandria helping servicing my car a few times and enjoy her work! Thank you Basil Family for all you do for our community!","rating":5,"date":null},{"customer_name":"Adam DePriest","content":"Allie was awesome! This is the third car we purchased with her.  Great service!","rating":5,"date":null},{"customer_name":"DaVinci 104.06","content":"Everyone who needs a vehicle should buy one here at Basil Mitsubishi. Ive had a couple bad experience at other larger dealers and left them confused and upset. Not here! Andrew was wonderful. He was welcoming, polite and knowledgeable about the vehicle I was looking at. He was so great to work with and worked with my busy schedule to get me into my new vehicle. Kire the financial expert was also an absolute pleasure to work with. He shopped around to find me the best deal for my loan. 100% will recommend to anyone I know who needs a vehicle to go see them.","rating":5,"date":null},{"customer_name":"Olga Belvedere","content":"This was a car dealership experience like no other!  This entire team was amazing and displayed unbelievable professionalism!  Robert, Andre and Darwin stood behind their word where most dealerships would have stuck it to the customer.  These are stand up folks, trustworthy, and honorable which is a rare find today.  Definitely would recommend this dealership to anyone!","rating":5,"date":null},{"customer_name":"Rae","content":"Lauren was FANTASTIC to work with from start to finish. She worked hard at being able to find exactly what I was looking for and was able to get me driving out of the lot the same evening! So entirely thankful for the wonderful service and energy in this dealership! Everyone was so wonderful to work with, including the manager! Thank yall again, so very happy!","rating":5,"date":null},{"customer_name":"Bakhtiyar Uddin Rabby","content":"It was really good experience there, Matt and everybody was amazing and helpful.","rating":5,"date":null},{"customer_name":"Cedric Neal","content":"Picked up a new 24 Mirage SE from them yesterday. They made the buying experience easy and fast. Did everything via email. Got approved within a few hours. Couldn't have been an easier process. Loving the car so far.","rating":5,"date":null},{"customer_name":"jesus velez","content":"Great experience buying a 2024 outlander. Our sales rep Andrew answered all our questions and showed us all the features of the new vehicle. Would absolutely recommend checking them out.","rating":5,"date":null},{"customer_name":"Railynn Lillia","content":"Lauren Allison was absolutely wonderful and very attentive to my needs when it came to features and the variety of options. She was pleasant and professional and made the process seem effortless.","rating":5,"date":null},{"customer_name":"K Baloh","content":"Very pleased!   We took our Mitsubishi to Basil over an hour away from our home.   The local service close to us was going to charge a ridiculous amount for some routine maintenance...   And we were going to wait for 2 months for service to take place and left without a car for over a week!   Basil got us in right away and we saved nearly $1000.00.   They also provided a loaner vehicle and great communication while our car was with them.   Not only did they provide the routine service, they also took the extra time to review our entire vehicle and address all needs and billed accordingly to our warranty!TWO thumbs up !!Thank you Basil Mitsubishi!The Bliss Family❤️","rating":5,"date":null},{"customer_name":"Marek Kobialka","content":"This is my parents 3rd Mitsubishis Outlander and by and far the best experience in purchasing.  Basil and especiallyLauren went above and beyond to ensure we were well taken care of.  Highly recommend working with Lauren on your next purchase","rating":5,"date":null},{"customer_name":"Julie Trzaska","content":"Rob M was a pleasure to work with. I told him my needs and he didn’t try and sell me above what I was willing and able to get. He was fast and professional; I was in my new car within 3 days of working with him! Thank you!","rating":5,"date":null},{"customer_name":"Ben Weber (BW)","content":"I had a smooth and easy experience at Basil Mitsubishi. Lauren helped me get into a 2024 Ford Bronco Sport with an affordable monthly payment. The customer service was excellent and made me feel welcome and valued.","rating":5,"date":null},{"customer_name":"John Hayes","content":"On Friday March 21st 2025 I traded in my 2019 Ford Escape for the 2023 Hyundai Santa Cruz.It was the best/most pleasant vehicle purchase I have ever made. Lauren and the Basil Mitsubishi team made it such an enjoyable experience.Lauren has sent several followup emails and phone calls to make sure I was happy with the purchase and if I had any questions!!Thank You for being a Great Team!!John D. Hayes","rating":5,"date":null},{"customer_name":"Keitaya Taylor","content":"Lauren was amazing in the process of selling me my first car! She was very through with the whole process. The whole team made me feel welcomed as well! I will be recommending this dealership to everyone 😊!","rating":5,"date":null},{"customer_name":"Steve Wass","content":"Great car buying experience at Basil Mitsubishi! Our salesperson Lauren was awesome. The staff got us in and out in record time. A+ service.","rating":5,"date":null},{"customer_name":"Ashley Wruck","content":"The blonde in the office,  idk her name Aly? Alyssa? Young lady.. amazing! Was so professional,  listened to EXACTLY  what I told her, from the type of car,.colors, features etc. Wasn't pushy (ig ik they have 2 be but I hate when they r). Got my payment to the area i wanted it. Was there for about 2hrs and was driving off the lot in my brsnd new 2025, plates transfered and all 😌She made the whole.process easy as pie 4 me(she did all the hard work lol). Been in contact since I bought the car and still is there 4 me even after her end of the job is done. Yall.need 2 give this girl a.pat on the back! Grateful for u girl 🫶","rating":5,"date":null}]}