{"type":"testimonials","testimonials":[{"customer_name":"Samantha Valtierra","content":"My family’s experience was amazing. Dylan Johnson was a great salesman to work with. Never meet a salesman like him. He came right up to us as soon as we arrived at the lot, and was very kind, and knowledgeable. He is so easy to work with. I have never had a car sale move so quickly, and smooth. Dylan Johnson definitely will have returning customers from my family.","rating":5,"date":null},{"customer_name":"Brandon Frazier","content":"I recently purchased a 2024 Sierra 2500, Joe Whitaker was great and very honest. Would recommend asking for Joe Whitaker as he works well with his team to accomplish your needs. Everyone was very nice there. Great customers service!","rating":5,"date":null},{"customer_name":"josh bryson","content":"Super great experience here I called and talked to Piper she was super nice and even checked up on me because I drove from over 4 hours away David the was very knowledgeable and worked with me to make sure I left happy they gave me a great price on my trade and my new gmc. My only complaint is they are not my local gmc dealer so I could use them more but it was definitely worth the drive this is the way car buying should be","rating":5,"date":null},{"customer_name":"sherry rock","content":"Our truck broke down and we decided to make an emergency purchase. We were 7 hours from home. Sam went above and beyond to help us. He came and picked us up and was a very nice man. Financing was easy and friendly. New Truck is taking us home!","rating":5,"date":null},{"customer_name":"Jess Y.K.","content":"As someone who hates sales tactics and pushy salespeople, as much as I wanted to buy a new car, I’ve been dreading the process for months. I knew what I wanted and didn’t want to be pressured into useless upgrades or add-ons. I worked with Jason, and he was super laid back, not pushy at all, and made the process super smooth. Definitely worth the 8-hour round trip drive from WV!","rating":5,"date":null},{"customer_name":"Scott Seymer","content":"I highly recommend this dealership after working with the sales team. I usually dread purchasing vehicles due to the high pressure sales tactics. There was no such pressure here. The entire team is genuinely fantastic, but I really must commend, Mike for his fantastic demeanor and constant communication. I would encourage anyone looking to purchase a new or used vehicle to come check this place out, I'm sure the team can find something to your liking!","rating":5,"date":null},{"customer_name":"James Gillis","content":"By far the best experience I have ever had buying a vehicle. I was helped by Piper the online car manager when I inquired about a vehicle and the response time was amazing. She then showed me several vehicles so I went to the dealership where she put me with Sam Clark and amazing salesman and person that I really enjoyed talking to and he went out of his way to show me several vehicles until I found the one I wanted. I would very highly recommend this dealership and Sam Clark.","rating":5,"date":null},{"customer_name":"Chase Compton","content":"Jersey did a great job working out a deal. Recommend.","rating":5,"date":null},{"customer_name":"William Little","content":"Brandon was extremely professional and insightful, his expertise is unmatched, would highly recommend.","rating":5,"date":null},{"customer_name":"Cheryl Mitchell","content":"Wow, you all made buying this new GMC 1500 AT4 a great experience !! And made the drive from Seymour worth it !! Thank you","rating":5,"date":null},{"customer_name":"Kamiryn Williams","content":"Ryan was my salesman and I got the best service ever!! He got me everything I needed price wise and really came through with THE BEST DEAL!","rating":5,"date":null},{"customer_name":"Nikki Rice","content":"I had a great experience buying my vehicle at Chaparral! Uncle Buck and the team made it a very easy experience!","rating":5,"date":null},{"customer_name":"Dakota Silver","content":"Brandon is the man with the plan, hooked me up on a nice truck with a great deal, very cool guy would recommend him to anyone!","rating":5,"date":null},{"customer_name":"Landon Hoover","content":"I worked with Ryan. He did a fantastic job and helped me get approved for my first car loan. One of the best guys!","rating":5,"date":null},{"customer_name":"Ray Jessee","content":"Truly an experience. Best salesman ever (Brandon Baker) Very knowledgeable. Great financial personable, knows his jobPleasure doing business with them","rating":5,"date":null},{"customer_name":"Russ Malone","content":"Brandon Baker made the process of buying our truck so very easy ! He was great from start to finish, he went above and beyond to be kind and helpful with the transaction!","rating":5,"date":null},{"customer_name":"Ryan Vaughan","content":"Very helpful and answered all questions with honesty! Would highly recommended and buy again!!! Great customer service and reached my needs and expectations, especially after going to multiple other dealerships.","rating":5,"date":null},{"customer_name":"John Barrier","content":"Brandon Baker helped me to purchase a used Tacoma and made the process seamless. Brandon was not a pushy salesman and that meant a lot to me as I am always anxious buying a car or truck. Thanks Brandon, hope you and your family have a Merry Christmas.","rating":5,"date":null},{"customer_name":"Michael Perkins","content":"Brandon did a nice job. I had a 3 hour drive to get there and he was standing there waiting when I pulled in. Everyone at the dealership was friendly. The owner even came up and chatted a couple times while I waited. Brandon wasn't pushy, he waited on me to decide. He handled getting everything that needed to be done efficiently.","rating":5,"date":null},{"customer_name":"Blake Arabie","content":"They were very responsive and helpful in finding the right vehicle for me. They also never tried to push me to spend more than what I told them I wanted to spend (No crappy salesman tactics) and I met plenty of crappy salesman on this journey of buying a truck. Thank ypu Piper and Patrick! Definitely will be going to them for any future buys!","rating":5,"date":null},{"customer_name":"Zachary Balthis","content":"Great experience buying my 24’ Ram 2500 here back in August, even with a few slight headaches getting financed the gentleman there took care of everything for me and I left pleased with my new truck. Couldn’t be more happy with the truck and it was serviced properly by the dealer (which seems rare nowadays) so very pleased with everyone at Chaparral!","rating":5,"date":null},{"customer_name":"Rascal Ten","content":"Both representatives was extremely helpful and made the buying experience of my jeep compass a really good experience.  So far have enjoyed my vehicle.  I would recommend them to anyone.","rating":5,"date":null},{"customer_name":"Mark Hull","content":"I was dreading even going in a dealership I wasn't familiar with to buy a car. I have used there service shop for years though.I was needing to trade a car for a less expensive one so I found a 2018 Dodge Challenger I was interested in they had so I went there looked the car over with no one swarming me like a voucher like most dealerships. Then I had go find a salesman and was very nervous about who it might be. As I was walking up to the main entrance a salesman named Sam Clark meet me and I  expanded what I was interested in.He helped me with no pressure at all! ended up at his desk and decided to try and make a deal. Well the deal came back in a timely matter. And it wasn't the deal I hoping for. so Sam and I discussed it again and and they came back with another deal it was exactly the number that Sam and I was trying for. I was impressed! no tricks no confusion with their paperwork just forwarded. You just don't find that anymore. And even better that that I told them from the beginning I was using my own finance person and the never pushed me to go through them ! No that's customer service all the way!  I very satisfied and impressed with this dealership! Thanks Sam and your team...","rating":5,"date":null},{"customer_name":"Mark Hanlon","content":"Caleb in the service department is an asset to this company that should not go unrecognized. His attitude is professional and courteous and will be used for all my GM vehicle needs.","rating":5,"date":null},{"customer_name":"Cody Turbyfill","content":"Jersey was great second truck I've bought of him thank you so much highly recommend 👍🏻","rating":5,"date":null},{"customer_name":"shawn king","content":"Jersey is a great honest salesman.         I went back to pick up truck 3 days later spoke with another  young man and ask could I get a Chaparral ball cap. He gave me a deer in the headlight look, said he didn't  even know what I was talking about.Hey guys it's the little things that make a difference.  I just paid cash for a truck and just a hat with your name on it . Very disappointed.","rating":5,"date":null},{"customer_name":"Trail Rider","content":"Very honest in their advertising and in person dealing. I can honestly recommend. Very pleased with my experience with Chaperral and salesman Ben.","rating":5,"date":null},{"customer_name":"michael sheahen","content":"I have shopped many dealerships over my lifetime and Chaparral was without a doubt the best experience I have ever had . Brandon , our sales person , was honest, upfront , and a no pressure individual. I really do not like shopping for cars due to all the “games”, but that was not the case at Chaparral. Trust me, I am a tough critic and these folks were just simply awesome.","rating":5,"date":null},{"customer_name":"Betty Packer","content":"I want to give a 5 star rating to Jason McMurray. He was very knowledgeable and helpful when I purchased by new Buick today. He took the time to go over all the features of my car and synced my phone to my car for me. As a senior citizen technology can be a little intimidating sometimes but Jason was very patient and helpful. Thank you Jason","rating":5,"date":null},{"customer_name":"Mike Milliman","content":"My experience with Jazmin at Chaparral GMC was a great experience. She showed me trucks that I was interested in seeing and/or wanting to test drive. She made my decision to purchase  a pick up truck from Chaparral easy.I would highly recommend Jazmin, and Chaparrel GMC, the next time your shopping for a vehicle!","rating":5,"date":null},{"customer_name":"Patrick Sexton","content":"Fast and Ez, Jazmin was very helpful  and fast getting my deal done.Walked in and was done within a hr. With a test drive! If your looking for a used truck go check her and Chaparral in Johnson City, Tennessee.","rating":5,"date":null},{"customer_name":"Beth Roccapriore","content":"We were on the hunt to purchase a 2025 GMC 2500 AT4X. While being from out of state we called and work out the purchase with Dylan. He was very responsive! We spoke on Wednesday and actually just picked  the truck up this morning. Dylan even took the time to pick us up at the airport! Great guy and a great dealership. Thank you all again for the awesome service.","rating":5,"date":null},{"customer_name":"Julie Elrod","content":"Dylan was awesome to work with. He listened to what I told him I wanted and didn’t try to just sell me something. He was super accommodating and stayed late so I could come after work. He was also considerate of my time which I greatly appreciated.","rating":5,"date":null},{"customer_name":"Elaine Boone","content":"The best service ever when you purchase a vehicle. We felt like we were dealing with our best friend. The young man met us in the lot immediately when we drove in. He was so polite. Will look for him for all needs","rating":5,"date":null},{"customer_name":"Paula A Ogle","content":"Great people work here.  Dylan Johnson was a great salesman.  He answered every question and made sure that I was comfortable and satisfied with my purchase.  Everyone was very gracious and are professional at their jobs.  Would recommend this dealership.","rating":5,"date":null},{"customer_name":"Joan Chipokas","content":"Hooray for Patrick Wilson. It was a long day, but he got it accomplished with Piper and Jeremy by his side. He was knowledgeable, patient, caring, and just a lot of fun.  With the 'gang' coming together, he got us into the 2025 Buick Envision we liked. Mr. Gonzalez, Patrick is a great asset to the Chaparral Team. We have already recommended him to our neighbors !Thanks again Piper and Jeremy for your 'sideline' assistance. If you are heading to Chaparral, look up Patrick for an awesome buying experience.Sincerely, Joan and Jeff","rating":5,"date":null},{"customer_name":"Alyssa Kennedy","content":"I was very nervous dropping off my vehicle for a quote on getting my a/c fixed. The original gentleman I made the appointment with was.....less than helpful. However Lee in the service center was amazing. He called and updated me, sent me the quote, assured me everything would be fixed, and he and his team got it done withing 48 hours of having my car. Lee needs a raise or at the very least some recognition for amazing service. I know all the things I mentioned are \"a part of the job\", but not once did he sigh, or act as if doing his job was an issue, which is a rare commodity in today's world. Thank you Lee for getting my car fixed and cool. I hope you're doing wonderfully!","rating":5,"date":null},{"customer_name":"Dylan Pierce","content":"Had a great experience purchasing my first ever car. Process was smooth, Dylan was great and accommodating, and the overall experience was just wonderful. Happy to be driving my dream car!","rating":5,"date":null},{"customer_name":"Jared King","content":"My son and I stopped in today to have a look around their lot as I had my eye on a couple of vehicles they had for sale, Dylan Johnson walked up and from the very beginning of the interaction he was super polite and had all the answers for my questions on the vehicle I was looking at. At the end of the day I made the purchase lol. I can’t think of anything negative to say about my experience. Dylan was straight forward with me, they handled the transaction with ease and were all very polite. Full tank of gas and washed the vehicle. 5 stars imo.","rating":5,"date":null},{"customer_name":"Ordinary Dylan","content":"Dylan was such a a huge help with the whole process. Got us a good vehicle for a good price. Would definitely recommend and would definitely purchase another vehicle from them. Great experience all together. Drove almost 4 hours to come get the car and made sure we where good all the way around.","rating":5,"date":null},{"customer_name":"B Smith","content":"Got a new Tahoe last night. Patrick worked with us and made sure we got exactly what we were looking for. Buying a new vehicle can be a real pain, but Patrick went above and beyond to make sure we were happy. I will definitely be back when it’s time for another vehicle .","rating":5,"date":null},{"customer_name":"Vickie Smith","content":"Had a great salesman Ben and Piper was terrific helped with all questions.","rating":5,"date":null},{"customer_name":"Travis Ford","content":"The best in the business. These guys have the best deals going and the staff is top notch from start to finish. If your in the market for a New or Used vehicle be sure to give these guys a shot you won't be disappointed. Highly recommend this dealership for all your needs.","rating":5,"date":null},{"customer_name":"Paul Gorman","content":"The folks at Chaparral were fantastic! I had the pleasure of working with Piper Kirk, Jason McMurray & Jeremy Carr during the purchase of my truck. They were just like old friends. It made the whole process much more enjoyable. Thanks to the Chaparral staff!","rating":5,"date":null},{"customer_name":"Lindsay Williams","content":"The service was quick, and the reps were very professional and kind. Chris was nice, allowing me to pull into the bay earlier than my appointment. Other than the WiFi password not working during my wait, this was a perfect service experience!","rating":5,"date":null},{"customer_name":"Professor Plumb","content":"Quick, easy, painless. Certainly the standard for what the car buying process should be. Sam Clark was fantastic and very patient with me during the process. Finance manager was great too, David F., even though he’s a Mizzou fan…#GoVols!","rating":5,"date":null},{"customer_name":"iliana soriano","content":"I recently purchased a 2022 Chevy Silverado and had an excellent experience thanks to Dylan. From the moment I walked into the dealership, he was professional, attentive, and made me feel like a priority. …","rating":5,"date":null},{"customer_name":"Brian Scott","content":"Excellent buying experience, transparent and honest in all transactions and worked to earn my business..appreciate being able to support a local, family owned business. Patrick was a great sales person.. professional, courteous with good follow up and follow through. See him to help you through your next purchase..","rating":5,"date":null},{"customer_name":"cynde stevens","content":"We could not be more  happy with  our Purchase and the process at no time were we  pressured  in buying the vechile that we did  purchase. The over all expierence  was great!!! If you go YOU MUST ask for Jason was the best!!","rating":5,"date":null},{"customer_name":"douglas hornsby","content":"Very friendly and professional.  Great experience. Chancellor Lawson was very helpful.  Also, got home and forgot my garage door opener is in my truck was locked out in the heat and Jeremy drove to my house in my old truck and got me in.  Thank you","rating":5,"date":null},{"customer_name":"Jason Poston","content":"Could not be happier with the service. The salesman (Jason) was informative and helpful, and did not hover or make you feel pressured. He answered all questions and was easy to deal with. They offered generous discounts and I got a great trade-in deal.  Really could not beat the prices here. Check them out, and ask for Jason!","rating":5,"date":null},{"customer_name":"Cheyenne","content":"My experience at this dealership was nothing short of incredible. I was referred here by a friend and she told me Chance would be the best guy to help me. And he was! Chance was an absolute pleasure. He was upfront, very honest, and did his absolute best to make sure I left feeling happy and confident in what i was buying. He communicated greatly and made sure to explain everything to me since it was my first time buying a car. 10/10 would recommend and will definitely be going back to him whenever i need another car!","rating":5,"date":null},{"customer_name":"Aleah Grindstaff","content":"Patrick was super kind and helped me get a great deal on my GMC! Although I’ve never owned a GMC before, Patrick was very informative. I didn’t feel pressured, and the process was super quick. If you’re looking for someone trustworthy, professional, and personable, I couldn’t recommend Patrick enough! I would definitely purchase another vehicle with him at Chaparrel!","rating":5,"date":null},{"customer_name":"Samantha Szerszen","content":"We were visiting from Ohio when my battery and alternator went out. We were leaving in just a few days and Chris S. in the service department worked my car into their schedule and was able to get it fixed and running again for us before we had to leave. He communicated very well with me the whole time and was so friendly and professional. Highly recommend!","rating":5,"date":null},{"customer_name":"Timothy Bland","content":"Awesome experience, great and friendly staff.  Jersey was our sales man, he went above and beyond to make sure we got what we wanted. Will recommend again to friends and family in the market for a new or used vehicle!!!!","rating":5,"date":null},{"customer_name":"Stacey Mcdonald","content":"Please ask for Sam! Sam was kind and informative. Sam helped me find something within my budget for my son for his first car. I’ve worked at a car dealership before and owned a lot of cars over the years. I’ll definitely be back for my next used car at Chaparral.","rating":5,"date":null},{"customer_name":"Ethan Morelock","content":"Can’t speak more highly of Chance Lawson. Hands down best car buying experience I’ve had.  Within five minutes it felt like I was just catching up with ol buddy. If you’re in the market go check ol boy out. Can’t forget Jeremy too. Made paperwork a breeze. Definitely check em out","rating":5,"date":null},{"customer_name":"Seth Thomas","content":"Chance Lawson made my truck purchase the easiest experience I think I’ve ever had at a dealership and Jeremy was quick and thorough with the paperwork on the back end. Top notch guys. Highly recommend working with them. Chance even sang to me as I pulled away.","rating":5,"date":null},{"customer_name":"Ross Peckinpah","content":"Low pressure and laid back. Family atmosphere here. I highly recommend chaparral dealership. Ben was a fine young car salesman who got us started. Also, David was amazing and a great guy. I’ll definitely come back and buy another.","rating":5,"date":null},{"customer_name":"Sarah Taylor","content":"This was one of the easiest car buying experiences I've had. I couldn't recommend any dealership more than Chaperral in Johnson City!  The staff there were very caring and eager to help when they heard about my cause--I had been raising funds to buy a vehicle for an elderly person in my community whose car was very old, in disrepair and no longer running.  They had a REALLY nice clean 04 Escape that I was able to purchase within the price range of funds we had available that met all of the needs on my list.The vehicle was unbelievably nice and the recipient was thrilled to get it!Friendly staff, nice vehicles, great prices!  I will look here when I make my next purchase! Thank you!!!","rating":5,"date":null},{"customer_name":"Austin Fox","content":"Uncle Buck was great! Helped me to easily and quickly get a trade done for a great price! Highly recommend!","rating":5,"date":null},{"customer_name":"Dylan Hall","content":"Ben Cerda was very helpful and informative with making my selection on a vehicle. Very professional and would definitely do business with him again. Keep up the good work 🤝🏻","rating":5,"date":null},{"customer_name":"Eddie Odell","content":"Salesman, Sam, was very helpful and knowledgeable.  Made the whole experience great.  Finance department, Jeremy, was also great.  Would highly recommend and will go back next time I am looking for a vehicle.","rating":5,"date":null},{"customer_name":"Cody Howard","content":"This buying experience was fantastic! Chance was great and took into consideration all my needs and budget and was amazing to work with throughout the process! Will be recommending people to Chance for their car buying needs.","rating":5,"date":null},{"customer_name":"Dylan Leiva","content":"Had the privilege to work with Patrick on the purchase of my new GMC Sierra. No hassle whatsoever, very laid back atmosphere. He was extremely helpful and knowledgeable.","rating":5,"date":null},{"customer_name":"Chris T. Wagenbach","content":"My experience at the Buick dealer in Johnson city was more than positive. From the first encounter with a message from Chance and the in person meeting was exceeding my expectations. He is knowledgable about the cars they have on the lot and was able to find what i was looking for in a short time. Very professional and helpful. Thanks for assisting me and making the process of buying a great quality vehicle a memorable expereince.","rating":5,"date":null},{"customer_name":"Megan Smith","content":"Just purchased a Buick SUV, and the experience was excellent from start to finish. Jason (sales), Norman (sales manager), and the finance team were all incredibly helpful and made the process smooth and stress-free. We’ve bought several vehicles here over the years, and they always go above and beyond to treat us right. Highly recommend!","rating":5,"date":null},{"customer_name":"Robert Mullins","content":"Sam, was great did everything possible to make the deal work. I would highly recommend Chaparral for you vehicle needs. Many thanks to the staff.","rating":5,"date":null},{"customer_name":"Gerald Collins","content":"Just purchased a 2021 Sierra 1500.  Can’t say I’ve ever had a better experience buying a vehicle.  The entire team, especially Mike, Fred and Andrew were great to work with.  They went out of their way even when they had the day off, picked me up at the rental car return at the local airport  and had all the paperwork ready.  During my trip down they checked on my progress and safety.I highly recommend them!  Well worth the drive from Ohio to Tennessee.","rating":5,"date":null},{"customer_name":"Brock Snowden","content":"Great experience. Mike with internet sales was very prompt to send pics and didn't exaggerate about the vehicle. When we arrived, he got us together with Fred Vestal. This guy is one of the best, most honest salesperson's that I've ever dealt with. Both guys are \"TOP NOTCH\" & look forward to dealing with then again in the future. Keep up the great work.","rating":5,"date":null},{"customer_name":"Tonya Smith","content":"We love our recent purchase at Chaparral Buick GMC.  Our salesman Justin Akers was super friendly and very knowledgeable. We will definitely come back to this family owned business where you instantly feel like a part of the family!!!  Thank you!!😍","rating":5,"date":null},{"customer_name":"Tj Martin","content":"Want to say a huge appreciation to my salesman Justin for selling me a great car. Drives great and easy on gas. He was straight forward and honest. Said if there was any problem he’d have it taken care of before I left. Highly recommend him to be your salesman.","rating":5,"date":null},{"customer_name":"Joe Heranney","content":"I had a great experience there. Jason McMurray was very helpful and great to work with. Good people and good place!","rating":5,"date":null},{"customer_name":"Laurie Marble","content":"We bought our new car from Brandon Baker at Chapperal Buick and was very happy with the service and his friendliness.","rating":5,"date":null},{"customer_name":"Amy Hughes","content":"They are really helpful and nice and would tell everybody to go here","rating":5,"date":null},{"customer_name":"Jerry Clark","content":"Biggest selection of used trucks in the area. This is my 2nd truck from them. Awesome service and prices. I highly recommend them.","rating":5,"date":null},{"customer_name":"Debra Magee","content":"Loved are interaction with “Uncle Buck”. A great personality and great to work with in purchasing a new car. Wonderful experience.","rating":5,"date":null},{"customer_name":"venessa clark","content":"Brandon Baker was very helpful. We think we were given a good deal and a more than fair tradeWould highly recommend!","rating":5,"date":null},{"customer_name":"Jeff Magee","content":"We recently bought a new Buick Enclave from Chaparral Buick GMC. The experience was great thanks to Uncle Buck, our sales rep. He was professional and accommodating through the entire process.","rating":5,"date":null},{"customer_name":"Kyle Foxx","content":"I had a great purchasing experience with Patrick Wilson. He helped me get a quality truck for my business for a fair price while making the process as painless as possible.","rating":5,"date":null},{"customer_name":"Jason McMurray","content":"Had a great experience at Chaparral Buick GMC today. New tires and an oil change at a great price. Whole staff was wonderful. One exception was the old guy with a white beard that was working on the \"tower\".","rating":5,"date":null},{"customer_name":"Carrie Worley","content":"Jason was very easy to work with. It was a pleasure buying a truck for him! Will definitely tell people about my experience and send them your way!","rating":5,"date":null},{"customer_name":"Tom Somerville","content":"Sam and the whole crew down at Chaparral Buick GMC made our used vehicle purchase painless and enjoyable. The service there was top notch and I would recommend anyone go and buy from them. Their no hassle or stress approach was refreshing and was the total opposite of the reputation many car dealers have.","rating":5,"date":null},{"customer_name":"Steven Eldridge","content":"Wow!  Extremely excited about my new 2022 GMC Canyon (AT4) I just purchased last evening!  I thought it looked great sitting atop the delivery truck when I arrived at Chaparral, but man it looks AWESOME sitting in my driveway!  I had never driven one of these trucks before climbing into this baby, but it was a no-brainer \"love\" at first sight, & drive!  Seriously, I'm very impressed with both the looks & the drivability of this truck!  But, besides this AWESOME truck, let me give some well-deserved thank-you's.  First and foremost, thank you God for this gift, for guiding me to this truck and dealership, for Your provisions in my life & for Your overall GOODNESS!  Next, a BIG thank you to Ernesto (Ernie) - my salesman!  Ernie made the pick-out, drive & sales process EASY & enjoyable.  His sense of humor coupled with his willingness and drive to ensure I was informed about the truck, got all my questions and concerns addressed and had an awesome sales experience was nothing less than OUTSTANDING!  I highly recommend him to help any future customer!Thank you also to Norman (General Manager) and Mike (Salesman) who were both very helpful in my sales process.  Last but definitely not least, thank you to Freddy Jr. (Chaparral Owner) for his willingness to listen, show concern for my concerns & for his gratitude for my purchase and trusting in his dealership!!  Thank you Chaparral Team!!**Looking for a new GMC or a great used vehicle?  Give Chaparral a chance!.............................. Steven Eldridge","rating":5,"date":null},{"customer_name":"larry darden","content":"I bought a truck and had the pleasure of dealing with multiple people who made the experience great. First off, thank you too, one of the managers, Andrew, for putting in some leg work while my salesman was taking care of other customers and got me some pictures and info on a new arrival. Second, thank you to John Luedtke for showing me around to the entire stock of trucks that fit my needs. John made the experience smooth and enjoyable while purchasing this truck. Last, thank you to Jessica Luedtke for making the paperwork process very easy and getting it through in a very timely manner.","rating":5,"date":null},{"customer_name":"Johnathan","content":"One of the easiest car sales I’ve ever been through in my entire life. Quick, easy, and right down to business.. not only did I have a TON of options available. I also had a amazing car salesman ( Tim ) who provided a lot of insight on the vehicles available. Furthermore, Tim was very friendly, knowledgeable, and the best part… right down to business. Highly recommend Tim if anyone in town needs a good vehicle!","rating":5,"date":null},{"customer_name":"Lisa Akers","content":"If you’re looking for an exceptional car shopping experience go visit Chaparral GMC.Their staff provided customer service that went above and beyond from Jamie who emailed and text to answer all of our questions before our appointment, Wes our sales consultant was so friendly, willing to work and help us find the right vehicle and was so laid back in a caring way. Even once we were finalizing our sale with the finance department we were never pressured and felt that this amazing team truly wanted to work with us, for us and cared that we were satisfied. I can not say enough good things about this dealer. Go visit them and ask for Wes!","rating":5,"date":null},{"customer_name":"Bob Watson","content":"We were in the market for a used pickup truck in the $20-$30k range with low mileage and well taken care of. Jeremy Carr did an excellent job of showing us about every truck on the lot! He was running keys all afternoon for us and we really felt like we ended up with a great truck-2013 Toyota Tundra! Perfect for our needs! Thanks Jeremy!!","rating":5,"date":null},{"customer_name":"Corey Feister","content":"I had a terrific purchase experience today!!  I usually hate car shopping because of the bad experiences I’ve had in the past but today was absolutely fantastic!  Joe Whitaker was my sales consultant and he did such a good job just helping me when I needed it and not being pushy.  Was honest with all questions I had and was very forward with the information u like a lot of my experiences.  I am telling you that if you need to purchase a vehicle he is your guy! Joe Whitaker! Thanks again Joe!Oh yea and the rest of the team did a great job as well.  From the time I got there and decided on the truck till the time I left with my new purchase was 1.5 hours at most! And a good portion of that time was waiting for my bank to approve the financing.  So overall great experience!When I decide it’s time to trade this truck in or need a new vehicle I promise I’ll be going here!","rating":5,"date":null},{"customer_name":"Terry Orth","content":"Fantastic experience today buying a new GMC truck. Very helpful people.","rating":5,"date":null},{"customer_name":"Carla Howard","content":"Great experience Scott was our salesman did a great job Finance manager David was excellent also.","rating":5,"date":null},{"customer_name":"Autumn Haynes","content":"Jason McMurray was so kind and helped us find the perfect car! Everything was quick, easy, and great. Highly recommend!!","rating":5,"date":null},{"customer_name":"Rodney Twyne","content":"Appreciate Patrick, Piper and Jeremy for there professionalism and making everything smooth in getting a car! Thanks!","rating":5,"date":null},{"customer_name":"ProGaming 119","content":"Everyone is very friendly. Efficient. Everything was fixed on a timely manner as promised. The person that shuttled me home is very personable. Great Auto Dealership","rating":5,"date":null},{"customer_name":"Chris Purgason","content":"Excellent service from Sales Consultant Brandon Baker.  Got the deal done quickly.  Finance made quick work on the paperwork and I was out the door.  Very friendly and relaxed atmosphere.","rating":5,"date":null},{"customer_name":"Angela Collingsworth","content":"Brandon Baker did an excellent job assisting us with our new 2026 Buick. He was very patient with us. He did not pressure us to buy.Chaparral made us feel welcomed!!! Highly recommend others to shop for you next GMC or Buick!!!","rating":5,"date":null},{"customer_name":"Lisa Braswell","content":"We are so happy with our new to us Tahoe! Thank you so much Brandon for making our process today less painful! We absolutely hate the car buying process, but today was great! If you need to buy a car we recommend Brandon!!","rating":5,"date":null},{"customer_name":"Amber Andrick","content":"Thank you to Brandon Baker with Chaparral GMC and Buick for all your help with purchasing our new to us GMC Sierra. He put in so much effort to help us find just the right vehicle to meet our needs, from the test drive to the paperwork, he went the extra mile, and even helped us with a warranty and pricing for some upgrades we wanted. All in all he treated us with respect and didn't act like a \"car salesman\" just to get the sale. He listened and helped us make the best decision for both our needs and our budget. Thank you!!","rating":5,"date":null},{"customer_name":"Brian Beavers","content":"If you’re looking for a truck go see Brandon Baker at chaparral Buick gmc!  Super easy to deal with straight forward and not pushy on the selling end he let me make my own decisions at my pace!  Thank you guys for doing business with me when nobody else would","rating":5,"date":null},{"customer_name":"Happy Girl","content":"The folks at Chaparral Pre-owned lot did a fantastic job! Brandon Baker was my sales man and I was working on a very tight time frame. He was polite, efficient, and motivated to help me finalized the purchase of my new truck in the insane time I had to get the deal done. The finance guy also helped get the paperwork sorted, everything signed, and me out the door with the keys! Thank you so much to both of these gentlemen for their assistance. I highly recommend this dealership. This was my second vehicle purchase with them! Signed, one \"Happy Girl\" ;)","rating":5,"date":null},{"customer_name":"A Lunsford","content":"My first GMC and I couldn’t be happier! I got a great deal. Joe, Chris and everyone there made me and my baby feel so comfortable. Joe has a big heart and a dog lover so take your babies so he can meet them! Thank you everyone Chaparral!!","rating":5,"date":null},{"customer_name":"Maisie Bare","content":"I bought my first jeep here. Dylan was the best car salesman and was very nice. He made sure that I knew everything that I needed to and helped in any way that he could. The overall experience was great and I am very grateful for all the help!","rating":5,"date":null},{"customer_name":"Mike C","content":"I couldn’t be more pleased with my purchase and help with my truck buying process. Joe W helped me out and was patient gave me time to think it over, unlike most dealerships/salesman. On top of that, the prices they have the vehicles marked at can’t you find anywhere in the nation, they aren't marked 5-10k over msrp. HIGHLY RECOMMEND the dealership and Joe W to work with!","rating":5,"date":null},{"customer_name":"Mark Edwards","content":"Good people. Uncle buck did a great job helping me with my trade","rating":5,"date":null},{"customer_name":"Kayd Swift","content":"I had Ryan as a salesman and he was great. He helped me throughout the entire process, joked with me, we had a great time, it didn’t feel like I was a customer! I highly recommend Ryan to anyone looking to buy a car, and I will definitely be returning for my next vehicle purchase.","rating":5,"date":null},{"customer_name":"Mack Johnson","content":"Great experience with Brandon. Will definitely pass on to my friends. Thanks Chaparral","rating":5,"date":null},{"customer_name":"Steve Ross","content":"Great experience, Brandon did an amazing job definitely recommend him and the whole staff just a pleasurable experience all around.","rating":5,"date":null},{"customer_name":"Evan Peterson","content":"Had fantastic service from Brandon baker at chaparral. Very professional and a hard worker. Highly recommend his services if you plan on purchasing a vehicle at Chaparral Buick GMC.","rating":5,"date":null},{"customer_name":"Steven miller","content":"Purchased a new truck and the process was fast. Brandon Baker went above and beyond what most salesman would do. He wasn't pushy and got us a good deal. I highly recommend him and Chaparral for your next vehicle purchase!!","rating":5,"date":null},{"customer_name":"Scott Hayward","content":"Brandon provided an honest, stress free truck buying experience. He was personable, knowledgeable and answered our questions sincerely. We drove away feeling that we had the perfect truck for us. Definitely, we will recommend him and Chaparral to our family and friends.","rating":5,"date":null},{"customer_name":"autumn brooke","content":"we recently purchased a vehicle here, service was great. Brandon Baker was our sales representative, he was very thorough and patient during the process. i would recommend asking for him for future car buyers. Great environment super friendly staff.","rating":5,"date":null},{"customer_name":"Bob Brown","content":"Good experience, good trade, knowledgeable sales person( Brandon)… Happy with new vehicle","rating":5,"date":null},{"customer_name":"william stroud","content":"Found this amazing 2019 Toyota 4Runner TRD PRO in Voodoo Blue and knew immediately she had to mine. Brandon Baker did an amazing job getting me approved and keys In my hand. On the drive home I noticed a slight wobble in my steering wheel and called Mr Baker who put me in touch with the service department. Came in the next day I could and the problem was quickly resolved with no cost to me! Outstanding customer service from him and the service department 10 out of 10 satisfaction with the whole team at Chaparral Buick GMC!!!⭐️⭐️⭐️⭐️⭐️","rating":5,"date":null},{"customer_name":"Thomas Porter","content":"I had a great experience buying my truck from Chaparral Used Auto. I found the vehicle online, and Piper pointed me in the right direction to Ben, who turned out to be an excellent salesperson. The process was smooth, straightforward, and professional from start to finish. The truck was exactly what I wanted and matched the description perfectly. Highly recommend Chaparral Used Auto for anyone looking for a no-pressure, honest buying experience!","rating":5,"date":null},{"customer_name":"Bonita M Therrien","content":"Very pleasant people to work with.Each one went Above n Beyond to work with me , for me, together as a team!Job well done everyone! Thank you so much in hearing my needs.Great Kudos shout out to:;Uncle Buck, Piper, Jeromy,, Jess and all the that took Great care of my needs and service to my new 2017 Terrian slt. Take care of my trade in little Pumpkin!!","rating":5,"date":null},{"customer_name":"Michele Vogel","content":"The best experience at Chaparral GMC!  I've bought so many cars over the years, and I can truly say Piper and Dylan were the best!  Kind, not pushy, knowledgeable - and they worked to make sure we got the best deal possible.  It was totally worth the two hour drive.   We are beyond pleased and highly recommend consulting them on your next vehicle search!","rating":5,"date":null},{"customer_name":"Jayne Wells","content":"All straight up people! Everyone is easy to work with and genuinely listens to your wants and needs! I think I know what I'm talking about since this past Saturday our family bought 3 vehicles! 2 new and one 2018! All great deals and got got fair $$ for our trade ins! Thank you Chapparral! Appreciate your service!","rating":5,"date":null},{"customer_name":"Xan Robinson","content":"Hands down the best experience we’ve ever had in buying a new car.  Salesman Jason McMurray is definitely worth asking for if you want a no pressure … no games … NO BULL … car buying experience!   Thank you for putting us in our new Enclave!  We love it!!","rating":5,"date":null},{"customer_name":"Gary H","content":"bought a new truck from Chaparral GMC. My salesman. Dylan Johnson was awesome. There was zero pressure in fact it was like catching up with someone I knew. Thank you Dillon for your genuine and great attitude. Also, the owner Mr. Gonzales got personally involved and made the experience extra special. Excellent would be the best word to describe the dealership!","rating":5,"date":null},{"customer_name":"Carla Richards","content":"Hands-Down Best Car-Buying Experience Ever!!!!I recently purchased a new car, and I can honestly say it was the best experience I’ve ever had! The entire process was so smooth and seamless. From the moment I began working online and spoke with Piper, to the moment I walked in and met with Sam, the team made me feel comfortable and at ease. My salesperson, Sam, was incredibly helpful, knowledgeable, and patient with all my questions. Best of all, I was in and out of there in just 1.5 hours – no long waits, no hassle, just fast, efficient service.I truly appreciate the professionalism and ease with which everything was handled. I highly recommend this dealership to anyone looking for a stress-free car-buying experience. I’ll definitely be returning for future purchases!","rating":5,"date":null}]}