{"type":"testimonials","testimonials":[{"customer_name":"Colin Cook","content":"Keowa and the finance group worked with me to get the best rate and deal I could with my situation! Awesomely flexible and awesome rates","rating":5,"date":null},{"customer_name":"Shannon 0","content":"I would highly recommend them for customer service! Deondre answered all my questions and helped me research my used vehicle purchase. He even checked their inventory and provided personal updates until the exact right car was found! Great job!!","rating":5,"date":null},{"customer_name":"M Guerrero","content":"Jason @ Kia is at Customer service representative, is Very professional, Courteous. My family has been coming to kia west hills for over a year now.... with all the recalls to the TELLURIDE it was close.","rating":5,"date":null},{"customer_name":"Ric Machinski","content":"Getting my car serviced at Hazelwood was quite pleasant.  Comfortable waiting room. Pleasant associates. Very attractive female associates.  Check in, check out nice and easy.","rating":5,"date":null},{"customer_name":"Rayelle Martell","content":"Very professional and great service. I bought a new Hyundai Kona with them thru the Costco auto program. No gimmicks and door easy. It is my first new car and I love it. I did ask the bells and whistles. My Kiwi🥰","rating":5,"date":null},{"customer_name":"Tricia Graham","content":"Very friendly and helpful","rating":5,"date":null},{"customer_name":"Jeff Richards","content":"Always friendly, efficient with quality work and decent prices","rating":5,"date":null},{"customer_name":"Bonnie Frazier","content":"I have been buying my cars there since 2003.  Go to  Ford Hazelwood and see Tre'von Fobbs .","rating":5,"date":null},{"customer_name":"Janice Evalt","content":"I had my brakes worked on so the dealership loaned me a newer version on my 7 year old CRV.  I kept if overnight.  The work on my vehicle was completed quickly.  Now the brakes work much better.  The staff and mechanics treated me well.  Always a pleasure to have my car maintained at the Haselwood group!","rating":5,"date":null},{"customer_name":"Madison R. Hayes","content":"Updated Review:Upon several discrepancies- my family and I walked away from a deal. Luckily, the entirety of Hasselwood Auto Group came together to rectify the issues. The customer service was addressed, the warranty issues, and more. We left with a new car, happy to recommend this dealership to friends and family.When expressing dissatisfaction, they went above and beyond, bringing multiple managers and staff together. They saw the situation as a retraining opportunity, offered appropriate compensation, were extremely respectful, accountable, apologetic, and kind. I would recommend this dealer for your car needs and we look forward to doing business with them in the future.Original Post:Customer service is absolutely horrible- they are your stero typical sleezey car guys. No small talk, no questions about the size of my family, budget, nothing! Talked to several people, none of them could care less.I also found several dishonest discrepancies among price, warranties, availabilities, all around just dishonest people. I ended up walking away from my purchase for a more forthright and honest retailer. Buyer beware.","rating":5,"date":null},{"customer_name":"Gemma Kopecki","content":"Great customer service, great people very clean. Very helpful","rating":5,"date":null},{"customer_name":"Soyla","content":"The girl helping me rent a car was very professional. She called my insurance company and handled my policy and was just really great.","rating":5,"date":null},{"customer_name":"Brad Fish","content":"Great service at West Hills Honda and West Hills Chrysler, Dodge, Jeep, Ram. Service Advisers Nina and Patrick at Honda and Chad at CDJR we’re all very helpful, knowledgeable, courteous and professional.","rating":5,"date":null},{"customer_name":"Shannon Zimmerly","content":"Great Kia Sorrento purchase experience.I decided to do research on a vehicle that can withstand the amount of miles I travel. When my decision continued to flow back to a Sorrento ... I saw the ideal one at Haselwood.Easy process, attentive team, good communication.When I went back for my first oil change. Their service department provided impeccable & timely service.","rating":5,"date":null},{"customer_name":"Jade Francisco","content":"Brian from Ford was amazing! He really helped find a car within our price range. Not only is it perfect for what we needed but it is very affordable. 100% would buy from them again.","rating":5,"date":null},{"customer_name":"Jewel II","content":"I've been here twice and every time we have excellent customer service. The wait is not long and the service is great!","rating":5,"date":null},{"customer_name":"Jewell II","content":"I've been here twice and every time we have excellent customer service. The wait is not long and the service is great!","rating":5,"date":"2025-11-21"},{"customer_name":"Madison R. Hayes","content":"Upon several discrepancies- my family and I walked away from a deal. Luckily, the entirety of Hasselwood Auto Group came together to rectify the issues. The customer service was addressed, the warranty issues, and more. We left with a new car, happy to recommend this dealership to friends and family.\nWhen expressing dissatisfaction, they went above and beyond, bringing multiple managers and staff together. They saw the situation as a retraining opportunity, offered appropriate compensation, were extremely respectful, accountable, apologetic, and kind. I would recommend this dealer for your car needs and we look forward to doing business with them in the future.","rating":5,"date":"2025-10-21"}]}