{"type":"testimonials","testimonials":[{"customer_name":"Jon Sholberg","content":"Austin Ford went to great links to show us various car options and to understand our needs. This helped us select the car that we eventually bought, which was a Hyundai Tucson.","rating":5,"date":null},{"customer_name":"Lisa Gilbert","content":"At first, I was really nervous about this dealership because my questions weren't answered even though I was shuffled to four different people (how much would a hitch installation cost, how much were the parts, were the parts there, and how long would it take). Another day, I was able to speak to Susanmarie, the Assistant Service Manager, who was able to answer all of my questions at one time. On the day of my service appointment, the department opened on time, was immaculate, efficient, and the waiting area was comfortable. Susanmarie kept me informed on the installation progress and patiently walked me through the invoice at the end. I highly recommend this service department!","rating":5,"date":null},{"customer_name":"Kiana Tatekawa","content":"I recently leased a vehicle from Haselwood Hyundai/Volkswagen, and I couldn’t be happier with the entire experience. I was greeted warmly by the staff and they made me feel like a valued customer. What really stood out was the knowledge and professionalism of the sales/finance team. My sales representative, Cole, was incredibly helpful. The used car manager who helped with my trade-in, Paul, was honest and transparent. The financing process was smooth and straightforward, thanks to the efforts of Carson. They all worked diligently and provided great customer service!","rating":5,"date":null},{"customer_name":"Lindsey Escalera","content":"I recently had a challenging situation with my vehicle purchase, and while it started off rough, I’m very grateful for how the dealership handled things. Through some negotiating and conversations, they went above and beyond to make things right, which I truly appreciate.Dan, the general manager, was incredibly kind and respectful throughout the process, and the entire team, including Mike in sales and Don the finance manager, showed patience and understanding in what was a complicated and awkward situation. Despite the initial difficulties, I’m really happy with how everything turned out and am thankful for their customer-focused approach.I truly respect that they made the choice to do the right thing by the customer, and I would absolutely trust and recommend them moving forward.","rating":5,"date":null},{"customer_name":"Chrisanne Ayala-Hayer","content":"Really impressed with how they took the time to match us up with the right car for our family size and intentions to use it. They were polite, accomidating and knowledgeable. They made every effort to find us the exact car we were looking for and brought it over to the lot the next day. A perfect car buying experience all around. Thank you Jordan for making car buying easy!","rating":5,"date":null},{"customer_name":"Penny C.","content":"Everyone was so friendly and polite!  James was totally professional and exceptionally friendly, caring and kind.I was able to make the deal I wanted and drive away with my new Hyundai Santa Fe Hybrid!  Good job team!","rating":5,"date":null},{"customer_name":"Surfer Guy","content":"My Baby Tucson in for her 3K+ \"treatment\":Service Advisor, ALYSA MORGAN: When she says \"It will be completed at 3:00pm\":FABULOUS!!! ON TIME!!!Tech CARSON CHANDLER: Examined & treated my Tucson his greatest professional expertise from sluggish engine to wheel alignment to cleaning her throttle body (so she can breathe better) to bringing fresh air into the interior of the car & much more:AWESOME!!!Total Bill: $1k+My Baby Tucson PERKED UP & WILD AGAIN: PRICELE$$","rating":5,"date":null},{"customer_name":"Bunnaran Gnoy","content":"Nancy was the best! Had a pleasant time there with my purchase! Lovely staff!","rating":5,"date":null},{"customer_name":"Gummy Ber","content":"Chantel was wonderful to work with - she made buying a car a pleasant experience.","rating":5,"date":null},{"customer_name":"Robert Robbins","content":"Mike Jones was so awesome to work with. Honest, informative and very helpful in every way. Highly recommend asking for him, you won't be disappointed.","rating":5,"date":null},{"customer_name":"Marydeane Furstenwerth","content":"Thinking it time for a new car, but dreading the experience. Deondre made it easy peasy, no pressure, with numerous options. Very pleased with my new Tucson. Deondre and staff made the process a happy one. This is our 5th Hyundai, good quality is the reputation, excellent employees are the icing to the cake.","rating":5,"date":null},{"customer_name":"Melissa Toctaquiza","content":"We have now purchased 3 vehicles from Haselwood and have had an amazing experience. Our go to guy is always Mike Jones. He is not only honest, but genuinely cares for a good experience and will do what he can to help his clients. We send all of our friends and family his way and they have truly taken great care of us.  Would highly recommend!!!","rating":5,"date":null},{"customer_name":"justin lee","content":"Great customer service. Mike jones yeah WHO MIKE JONES! Took care of us and got us into our new family car. Thanks Mike. If you’re in the market for a new car head to the west hills auto plex in Bremerton to get a good selection and good service.","rating":5,"date":null},{"customer_name":"Dianne Preston","content":"This was our first experience at Haselwood Hyundai and we were really impressed. I booked an appointment to test drive a car and like 4 people reached out assist me. Cameron was the one working with us that day, he answered all of our questions and displayed great knowledge about the vehicle we came to look at. He was very professional, understanding, and easygoing. He facilitated everything to get us a great deal we were really happy walking away with and we were in and out of the dealership with a new car in under 5 hours. We test drove several cars but the 2024 Hyundai Sonata was the one I had my heart set on and Cameron made that happen for us! So thank you Cameron for taking such good care of us!!","rating":5,"date":null},{"customer_name":"Carolyn Foust-Edwards","content":"My salesman, Cameron was great!  Actually the whole team at dealership were really nice to work with.  I am loving my New 2025 Santa Fe Limited!!","rating":5,"date":null},{"customer_name":"Jen R","content":"I recently brought my vehicle to Haselwood Hyundai for routine scheduled maintenance, and the entire process was seamless and exceptionally well-managed.From the initial phone call to schedule the appointment, getting my car checked in was quick and easy. I was immediately greeted by my Service Advisor, Ryan, who provided outstanding customer service. He clearly and thoroughly explained the maintenance plan and what the technicians would be performing.It was clear that the high level of organization wasn't accidental. I actually observed what appeared to be a morning huddle of employees before the business opened, demonstrating a commitment to coordination and ensuring the team is on the same page for the day. This attention to detail is evident in how well the service department is run.What truly impressed me was their communication process. When the team found something they needed to address or recommend an additional service, I received a text message on my phone. This made it incredibly convenient to review the recommendations and respond immediately, whether by text, a quick call, or even just walking over to the service department. This proactive and transparent approach is fantastic and kept me fully informed without any unnecessary delays.The waiting area is a clean and comfortable space, offering excellent amenities like charging stations for cell phones, fresh coffee, and water.Upon completion of the service, the paperwork was just as clear as the communication, documenting everything they had gone over, including the results of all tests and inspections. My car felt great, and the peace of mind knowing the work was done right, combined with the professionalism of the staff, made this an excellent experience. I highly recommend the Haselwood Hyundai service department.","rating":5,"date":null},{"customer_name":"Steven West","content":"Mike and Don were both excellent to work with. They made the car buying experience enjoyable. There was no high-pressure sales or attempts to up sale. They made my husband and I feel appreciated.","rating":5,"date":null},{"customer_name":"Ruth Lopez","content":"This may have been the easiest, most pleasant car buying experience i have ever had. Jared & Quinn were excellent to deal with. Don in Finance was also great.I LOVE my Kona!!","rating":5,"date":null},{"customer_name":"Alan Fure","content":"My wife and I had a wonderful sales experience in the purchase of our new Hyundai Palisade.  Jamahl Flowers and Colton Weeks helped us with the process and we could not have been happier.  Low pressure, answered all our questions and made themselves available for follow up later.","rating":5,"date":null},{"customer_name":"Alivia Brian","content":"I would give 100 stars if I could! The whole team at Haselwood Hyundai made my car buying experience so wonderful. Especially Don and Chantel for being so knowledgeable and helpful. As a first time car buyer they made the process smooth and easy. I could not recommend a better place if you're looking for a new or used vehicle.","rating":5,"date":null},{"customer_name":"Mozelle Maness","content":"We love our new Hyundai😊It is state of the art safety wise and fun to drive! Cameron knows cars and asked all the right questions.","rating":5,"date":null},{"customer_name":"Mrs Burb","content":"Blake and the Haselwood Hyundai team were a delight to work with when the hubby surprised me with a visit to trade in my used car for my first ever brand new vehicle. Highly suggest the team and Blake as your salesman. :-)","rating":5,"date":null},{"customer_name":"ashley bourdeau","content":"Everyone here was incredibly helpful and friendly, they helped my husband and I trade in our vehicle to get a wonderfully updated SUV! We are very grateful that they helped us work within our means to get a car that will be suitable to start our new little family in. There was also no pressure from any of them to get a specific vehicle, upgrade or even sign off on a car that day which made our experience incredibly comfortable and worthwhile!","rating":5,"date":null},{"customer_name":"Claire Bruining","content":"Our experience with this dealership was fabulous from the very start. Every single person we encountered seemed genuinely happy to be there and welcoming to us. Our sales person, Cam, was great and was constantly making sure we were comfortable and well taken care of. The finance process with Don was seamless and actually enjoyable. The follow-up the next day, to make sure we were still enjoying our new car and to check if we had any questions, just shows how much they really care about customer service.  Thank you so much!","rating":5,"date":null},{"customer_name":"Christopher Jordan","content":"Bryan Deweese was efficient, kind and honest with us in our car buying experience with him. He facilitated finding us the exact vehicle we wanted to buy. I will 10/10 buy from him again when the time comes.","rating":5,"date":null},{"customer_name":"James Baker","content":"Chantel did a great job with my order. It took a while, but that was beyond her control and when the car arrived, it was looking very good. She gave me a thorough walk through. Recommended.","rating":5,"date":null},{"customer_name":"Daniel Brown","content":"James Hawkins facilitated a fantastic car-buying experience!  He was incredibly knowledgeable about the car's capabilities, features, and performance.  Despite the long holiday weekend with scheduled time off, he came into the dealership to finalize the sale to accommodate our personal travel plans.  I look forward to working with James for my next Hyaundai purchase.  Thanks, James!","rating":5,"date":null},{"customer_name":"Susan Conley-Mueller","content":"James Hawkins, Sales Associate, made my Leasing experience very enjoyable.  He was considerate, knowledgeable, personable and totally helpful in respect to my search for the \"right\" automobile.Recommend West Hills Hyundai/Volkswagen for outstanding customer service!!","rating":5,"date":null},{"customer_name":"Donna Logan","content":"Mike Jones at Haselwood was outstanding. The dealership was really busy, but they still gave personal service.  I got a great deal and I have never had so much fun buying a vehicle.","rating":5,"date":null},{"customer_name":"Marie Osborne","content":"We had a very nice experience at Haselwood.   We had been looking at the new Santa fr hybrid and decided that we should at least go and test drive one. We told them that iur intent was to only test drive and that we were not ready to buy.  They had no issue with that.  We had no pressure to buy or anything.  The salesperson who worked  with us was a young man named Cameron.   We ended up liking the car and ultimately purchased it.  Perfect color (exterior and interior).  No haggling and no pressure.   We felt no pressure from the finance person, Carson either.Even though we went to test drive we ended up having one of the best buying experiences of our life.  No pressure, no haggling,  friendly and reapectable.","rating":5,"date":null},{"customer_name":"Jessica Buckholtz","content":"The team at Haselwood was great!! I live about an hour away from Bremerton and they worked with me via phone and email to get a deal done. I only had to make the drive once. They had everything ready for me. It only took about an hour to do the trade-in and purchase. This was the best car buying experience I have ever had!!","rating":5,"date":null},{"customer_name":"Chris Sanchez","content":"I had such an easy and friendly experience here. If you are in need of a car; Mike Jones is your guy. The General Sales Manager Haroon was awesome to talk to and made the car purchase easy! Carson and Don are excellent finance managers, paperwork was quick and easy! highly recommend any of these guys to help you find the right rig!","rating":5,"date":null},{"customer_name":"Mary Ellen Jaske","content":"I went to the Toyota Dealer at Haselwood and Darren helped me look at Toyotas.  When I mentioned I wanted to look at other options he was able to help me with all the brands.  He was knowledgeable and spent a great deal of time with me.  I eventually bought a Hyundai and he stayed with me through the process.  When I picked my car up Mike Jones was great showing me the features and everyone offered to be available for questions.  The locations are clean and welcoming.  My buying experience was stellar.","rating":5,"date":null},{"customer_name":"Mark Ahrndt","content":"I just completed Hyundai's online survey, our experience at Haselwood Hyundai in Bemerton, Washington was great with very professional service from the entire Haselwood staff. Big shout out to Joel very being so helpful and informative. I wish Haselwood had a dealership in Port Angeles, Washington, they would be a great asset to the community.","rating":5,"date":null},{"customer_name":"Steve T","content":"Everyone there was super nice and super friendly made the process of buying a car very easy. I would definitely go back and recommend them to anyone. Also thanking Angelina for sinking in three beanbags.","rating":5,"date":null},{"customer_name":"Tony Wallace","content":"Mike has sold us two cars and both times he was not only very professional, but he was also amazing to work with. He’s an amazing part of Haselwood Hyundai and I would highly recommend him. Thank you Mike!","rating":5,"date":null},{"customer_name":"mark fusetti","content":"Very nice experience dealing with Mike and the whole crew at Haselwood Hyundai. No pressure sale, answered all my questions,  gave me a great value on trade in and didn't pull bait and switch like other dealers had.  Will definitely go back and deal with Mike for my next car! 5 star all the way","rating":5,"date":null},{"customer_name":"Nathan Mills","content":"I think the best car buying experience I've had - minimal negotiation, no upselling, just people that like selling cars to people that want cars. Also the Hyundai EVs are great and my guy (James Hawkins) knows more than anyone reasonably should. Very happy with my purchase!","rating":5,"date":null},{"customer_name":"Joan Kinsman","content":"The staff went beyond and above any former experience I've had with car sales.Can't say enough about that perfect service.Love the car too.","rating":5,"date":null},{"customer_name":"Erik Melton","content":"I had a great experience with the service dept here.  The news was not good, I need a 2800.00 repair to fix my AC - I declined this, but the service writer, Ryan, was communicative and professional.  I did have my oil pan resealed and they were generous enough to match a competetor's pricing.  I will definitely continue to service my Hyundai here and when I find myself looking for a new vehicle, I'll give these guys the first chance to sell me one.","rating":5,"date":null},{"customer_name":"Boaz Leleina","content":"Buying my first car was tough before I met Don and Mike, they were super helpful and held my hand through the process and they were able to get me the best deal. Don talked me through a lot of the complex information and broke it down so I could understand and now I have a car that I really like. Would definitely do business again with them. Recommend 10/10","rating":5,"date":null},{"customer_name":"Isaac Murphy","content":"Mike was great.  Honest, fair, and helped us find just what we were looking for. We’d definitely shop here again.","rating":5,"date":null},{"customer_name":"Nicole Palmer","content":"Aaron is fantastic. Took the time to drive us to all the lots, explained vehicle differences. Smooth process from beginning to end. Thank you so much!","rating":5,"date":null},{"customer_name":"Margaret Kirk","content":"We had a terrific experience with our car purchase. Everyone we encountered  Sales, General Manager, Finance was professional but also light hearted and genuine.","rating":5,"date":null},{"customer_name":"JOSHUA SMITH","content":"What an awesome experience at Haselwood Hyundai! I was in a bad spot with the vehicle I traded in, Mike Jones and Scott Heston made the experience epic. Showed me amazing options on how to remedy my situation with the utmost care and compassion! Ended up in an Ioniq 5, what an incredible car. This little machine is spacious, comfortable, loaded with features and the best part 300+ hp's, this thing flys!! Thank you again, Mike, Scott, and Don!","rating":5,"date":null},{"customer_name":"Patti Carter","content":"Grayson, our salesperson and Jordan, the finance manager, provided a professional and individualized atmosphere during our purchase of our new Santa Cruz.  I appreciate and would highly recommend this team.  During our test drive and exploration of the car/truck, Grayson answered all our questions thoroughly, pointing out aspects we had not previously considered about the vehicle.","rating":5,"date":null},{"customer_name":"Iyanna DeLoach","content":"Mike Jones was the only person able to help me purchase my car. Another car dealership in the complex was being quite difficult and he simplified the process by 100x. I love my new car and trade-ins were a breeze!!","rating":5,"date":null},{"customer_name":"Richard Killigrew","content":"Mike Jones helped us purchase the 2025 Hyundai Santa Fe hybrid. We told Mike what we’re looking for and he showed us two vehicles that Menor needs and explain the difference between the two. He is extraordinarily patient, and explain things very well to us. We weren’t expecting to buy a car when we walked in, but Mike helped us in making our decision. I want to emphasize that Mike wasn’t interested in selling us a car he was interested in helping us buy the car that we wanted . I would recommend Mike to anyone interested in buying a car.","rating":5,"date":null},{"customer_name":"A Better Interlock","content":"Mike Jones in sales helped us with our recent purchase. I highly recommend him. He is very helpful and straightforward.  This was was the quickest new vehicle purchase we have had. He saved us some money and gave us sound advice. Thank you Mike.","rating":5,"date":null},{"customer_name":"DayZe May","content":"I have known Barry at Hazelwood Hyundai for about 7 years. To say that I trust him is a huge thing for me but I do. Anybody there can explain we go through cars as my husband like to swap often. Barry has helped get us into 8 or 9 Trucks or cars. We have sent 3 to 5 people to see Barry and they all purchased from him and his teams. I don't like to deal with pushy salesmen/ladies and told Barry that. I dont like being treated as just the woman either where the salesman only acknowledge my husband and Barry knows that and warns his sales people that I know what I want and what I can afford just be straight and honest with me will be the way to get my loyalty. I know Barry so well that I know he is going to do right by me and my family. So tonight I went in after texting him telling him I was interested in the blue Chevy 1500. He introduced me to a nice young saleswoman by the the name of Elli. Elli is new to the position but she was extraordinary!! She wasn't pushy asked me what I liked and if there was things I didn't Im very honest some say to a fault but told her I really liked the truck just wished it had steps to make it easier to get in and out of. We talked and found out that her dad works where we work and we were in the same shop small world. If you are looking for a straight forward young woman Elli is your gal. So the part I normally don't like  very much signing my life away in the finance office. What an amazing experience I had with Marshay (girl sorry about the spelling my pen is in the truck) and her partner you guys rock!!! Thank you for being real and staying you and not putting on the fake customer service voice lol I will definitely be sending folks your way in the future. Keep up the greatness. Much love to MY team from sales to finance!!  Daisy Velmire","rating":5,"date":null},{"customer_name":"Grace Elizabeth Lambert","content":"I give Nick and Brandon each five stars, and I love everything about my new Hyundai Tucson hybrid SEL!","rating":5,"date":null},{"customer_name":"Cyrus Parton","content":"James was  professional and very knowledgeable about the vehicles. Excellent customer service, would recommend to buy here!","rating":5,"date":null},{"customer_name":"Ross Davis","content":"Had an overall really good experience with Cole! Looking forward to working with him for the next vehicle purchase!","rating":5,"date":null},{"customer_name":"Joe Schonbok","content":"Everyone at Haselwood was great - very welcoming and friendly. They helped pick out a fantastic new car!","rating":5,"date":null},{"customer_name":"Jerry Turner","content":"Our sales contact was friendly knowledgeable and answered all our questions. We progressed smoothly through the buying process and left the lot with a new all electric Iconiq 5.","rating":5,"date":null},{"customer_name":"Taylor Rychener","content":"James and his team were so helpful when we were looking for a new car! We left with a beautiful brand new Hyundai Palisade and are so happy!","rating":5,"date":null},{"customer_name":"G4 Peace","content":"Grayson was extremely helpful in finding the right vehicle for our needs. He was patient, kind and focused on vehicles within our preferences and budget. There was no pressure from him to upsell beyond our requirements. All in all, Grayson was very thoughtful and professional.","rating":5,"date":null},{"customer_name":"Syed B","content":"Grayson was fantastic. His professionalism and knowledge of all the vehicles on the lot were second to none. They are truly the best dealership in town.","rating":5,"date":null},{"customer_name":"Andrew Tedesco","content":"An u usually smooth experience. Cole was ready for my test drive when I arrived. He was thoroughly knowledgeable about the model I was interested in and relaxed in his approach. If you’re looking at Hyundai, Cole is your guy.","rating":5,"date":null},{"customer_name":"Jon Rauch","content":"I had a good experience buying a car here. Aaron and Scott listened to our needs and found one that fit.  A much better experience than other dealerships I’ve work with on that street.  Brandon helped us with a good finance package.  Definitely a better experience than other dealerships on the same street.","rating":5,"date":null},{"customer_name":"Devan Larson","content":"Incredibly smooth experience at Haselwood Hyundai. Mike and the rest of the team were super accommodating while I brought my family in to look at a new vehicle. We drove from Renton out to Haselwood because of the transparent pricing and timely communication. Everything went great and we ended up buying a new vehicle from them, in large part due to the exceptional service. Thank you so much!","rating":5,"date":null},{"customer_name":"Skip Walter","content":"We've been thinking about an EV for several years.  My 18 year old mini cooper finally died.  All of my research led me to the Ioniq 5 from the car review folks and from our relatives.  Two of my relatives have Teslas and shared their next EV will be the Ioniq 5.  What finally sold us on the Ioniq was the terrific lease deal on the AWD Ioniq 5.  Cole was our salesman and was patient and extremely helpful throughout the test drive and sales process.  The online and website folks were excellent as well.  We look forward to our ongoing relationship with Hazelwood Hyundai through our two year lease period.","rating":5,"date":null},{"customer_name":"Meiy Palaniappan","content":"Anthony (AJ) was very helpful during the sales delivery process. He was a very knowledgeable and friendly person.The finance.person Don Semmier was thorough and helpful.We felt at home throughout the process.","rating":5,"date":null},{"customer_name":"Greg Meritt","content":"AJ was the best! Friendly, very informative and helpful. He knew his stuff and there wasn't any pressure whatsoever. Great experience. Purchased a brand new 2023 Hyundai Palisade and love everything about it.","rating":5,"date":null},{"customer_name":"Jim Christen","content":"Hello, my name is Jim and this is what I experienced.  I have a 2018 sonata with 96,000 miles. I took my car to Hazelwood to check out an engine light and rough running 2.4 gdi engine. They found that compression was gone on cylinder 2. At that point we began to talk about changing the engine. They fought hard for me at corporate, making attempts from three different angle to get the motor covered. They fought until corporate gave the final denial with no ability to challenge. Hazelwood saw me as a person and fought for me, thats a way of thinking that Hyundai corporate should consider adopting. That's again, Alysa and Sam.","rating":5,"date":null},{"customer_name":"Subrata Sen","content":"I walked in to make some enquiries and take a look at a Santa Fe hybrid. I walked out after a thorough review and a drive with a commitment buy a particular trim and color.And the next day it was ready for pickup. Good price too. Very nice people and very helpful","rating":5,"date":null},{"customer_name":"Sooyun Song","content":"I usually don’t like traditional dealerships because salespeople can be way too pushy, but Shawn was the complete opposite. He genuinely cares about people and makes sure his customers leave happy with the car they actually want.I bought my Tucson Hybrid about a week ago, and I couldn’t be happier with both my experience and my new car. Shawn was attentive, patient, and gave me plenty of time to look through all the options without any pressure. Most importantly, he treated me like a valued customer, not just another sale.I did go back to the dealership because I was a little confused about how the numbers and discounts added up, not because I didn’t trust him, but because I just wanted to double-check. Shawn took the time to research everything, connected me with the finance team, and broke the numbers down clearly so I could understand them.He also has an engineering background, which really shows, he’s super knowledgeable about Hyundai’s technology and mechanics and explained things in a way that made sense.I would 100% recommend Shawn to my friends and family, and I really hope he’s still around when it’s time for me to upgrade my other car!","rating":5,"date":null},{"customer_name":"Ian Huskie","content":"Deandre was most curteous and helpful in assisting us with our car purchase. He showed us the cars we were interested in and during the test drive explained most of the features. After selecting a car and committing to the purchase, he got our phone paired up and set us up with the app. He was again helpful and patient.when we were filling out the paperwork.","rating":5,"date":null},{"customer_name":"Dave Crume","content":"Mike Jones! Mike Jones!I know I’m not alone—most people strongly dislike the car-buying experience. Being asked your budget, told what you should buy, test-driving cars outside your price range, and then spending hours negotiating back and forth… it’s exhausting.Mike was the complete opposite of that experience.I set an appointment, and he was ready when I arrived. After a quick 15-minute conversation, we looked at vehicles that actually fit our budget, needs, and goals. No pressure, incredibly knowledgeable, and clear about how each option compared to similar vehicles. Mike doesn’t just know Hyundai and VW—he understands everything Haselwood has to offer. We even drove over to Kia, Honda, Chevy, Mazda, and Toyota. He’s one of the few Haselwood sales reps who can do that.When we narrowed it down to two vehicles at different trim levels, he simply said, “Why don’t you take some time, think it over, and call me if you have questions?” No pressure. No rushed decision. Just a professional who respected that this was a family decision and didn’t need extra noise in our ears.Three days passed—and I didn’t get a single follow-up call. No next-day check-in. No harassment. He waited for me to reach out. When I did, he had all three finalists ready for a side-by-side comparison. We spent about an hour deciding, and the process was painless. No back-and-forth pricing games—just here’s my best price, here’s the financing, and we were done.That’s how buying a car should be. No pressure. Quality vehicles. No harassment. Just honesty and professionalism.Mike—and Haselwood—delivered exactly that experience.","rating":5,"date":null},{"customer_name":"Carl Tenney","content":"Listened- Presented-Purchased and Quick-Easy with no pressure -.  Walked in, drove out 2 hrs later a very happy customer.  Excellent","rating":5,"date":null},{"customer_name":"Jujumon wang","content":"The service was excellent. Mike was very friendly and knowledgeable about customer preferences. I’m pleased with the car he recommended.","rating":5,"date":null},{"customer_name":"Xavierre Reyes","content":"Cole in sales has sold my wife and I both of our cars and is a man of his word. If you’re in the market for a vehicle ask for Cole, he’s the G.S.O.A.T (greatest salesman of all time)","rating":5,"date":null},{"customer_name":"Cameron Luckow","content":"Cole was a great salesman! very professional and made the experience very smooth. love my new car! will recommend to others","rating":5,"date":null},{"customer_name":"Travis Traxler","content":"Our salesman was very helpful and professional during our visit. He was able to get us into our new vehicle with us not feeling like we were being pressured.","rating":5,"date":null},{"customer_name":"Mark Powell","content":"Haselwood Hyundai review: great experience, no pressure, no BS, calm and professional staff.I appreciate Haselwood Hyundai and I would shop there again. I've dealt with a number of car dealers in my life, and Haselwood's no pressure approach was unique in my experience. I dealt with 5 people including sales and paperwork, and they were all a pleasure to work with. I'm happy with the car I have, and the deal works for me financially. Not much more to say, for me Haselwood is what a car dealer should be.","rating":5,"date":null},{"customer_name":"Warren","content":"We had a fantastic experience buying our new Hyundai Palisade at Haselwood Hyundai, and it was all thanks to Deondre! He was incredibly helpful and professional, answering all our questions and making the whole process smooth and stress-free. We really appreciate his help and kindness. 5 stars for Deondre!","rating":5,"date":null},{"customer_name":"Taylor Field","content":"I had such a great experience at Haselwood Hyundai! I worked with Deondre and from the very beginning he was kind & helpful. He made the buying process smooth & stress free! I’ve owned my car for about a week now and absolutely love it so far! I highly recommend Haselwood Hyundai if you’re looking to buy a new car!","rating":5,"date":null},{"customer_name":"K B","content":"I found the car I’ve been wanting at Haselwood and Chantel, my sales agent, went above and beyond to get me my car! Manager Michelle and finance manager Brandon were equally as helpful, professional and made the purchase as smooth as possible. I am so grateful to have found my ideal car and get to work with these individuals in the process. Would highly recommend Haselwood and Chantel to anyone in the market for a new vehicle. Would absolutely purchase from them again in the future! I’ve had the car for a few weeks now and my family and I love it!","rating":5,"date":null},{"customer_name":"John Sullivan","content":"Great experience here, all the staff was friendly and efficient.  My sales rep was very easy to work with.  Financing was quick and efficient.  I had driven to the dealership and after I drove home (didn’t do a trade in) a courtesy driver brought me back to drive my new car home.  I’d happily recommend Haselwood to other auto buyers.","rating":5,"date":null},{"customer_name":"Deborah Crader","content":"Deondre Perry at Haselewood Volkswagen was absolutely wonderful to work with! He treated my 94-year-old dad with such kindness, patience, and respect. My dad ended up buying a Hyundai Santa Cruz and couldn’t be happier. Deondre made the whole experience smooth, fun, and stress-free. It’s rare to find someone who truly cares about their customers the way he does. Highly recommend him to anyone looking for a great car-buying experience!","rating":5,"date":null},{"customer_name":"Susan Allen","content":"I contacted Cole before I came out and he was totally ready for me with the car I inquired about. He was very knowledgeable and made by buying experience a real pleasure. Very glad I made the drive out to this dealership!","rating":5,"date":null},{"customer_name":"Becca Brown","content":"Lance was kind and greeted me from the moment a pulled up. He offered me something to drink and before getting into it, wanted to know my likes and dislikes. He wanted to find the perfect fit for me and my family. He knew I was interested in an suv, and showed me just a few models to start with. He was very patient while I dragged him to other vehicles (ones I surely couldn’t afford) and never put me down. He remained encouraging but helped keep my head clear through the entire purchasing process. There were no surprises with Lance! My family will be going back for any future sales!","rating":5,"date":null},{"customer_name":"Chris Clayton","content":"My sales person Cole was great to work with.  He made the process of buying a car a fun and great experience.  No pressure and he had all the answers to my questions even the technical ones.  Thank you Cole for the amazing experience buying a vehicle! Chris","rating":5,"date":null},{"customer_name":"Colton Woodruff","content":"Had a really good experience buying my new Tucson from Haselwood Hyundai. Like most people, I expect trips to a car dealership to be stressful and agonizing, but I could not have had an easier time. …","rating":5,"date":null},{"customer_name":"Genie Holliday","content":"Anthony helped us find the perfect vehicle!  He was knowledgeable and extremely helpful.  I would recommend him to anyone and definitely go to him again in the future.","rating":5,"date":null},{"customer_name":"Bob Barbo","content":"Great experience with our salesperson, Brian Brase.  He was able to save us a lot if time by showing us vehicles across brands without being handed off to separate sales people.   We were treated well, enjoyed the experience and got the exact vehicle and price we wanted .","rating":5,"date":null},{"customer_name":"Suzi Kirsch","content":"Everyone was helpful easy car buying no one was making us feel like we had to buy a car way different than years ago this was our second Hyundai and so far we love it","rating":5,"date":null},{"customer_name":"Sabrina Yoos","content":"Great dealership! Took the time to explain to us about different vehicles without being pushy. Highly recommended!","rating":5,"date":null},{"customer_name":"Lisa Oslin","content":"Deondre Perry was my sales person and I've never had such a great experience buying a car. His knowledge of the cars features was A+. If you want hassle free car buying this is where you want to go!","rating":5,"date":null},{"customer_name":"Kristen Martin","content":"Mike! Just go see Mike! He has a friendly smile, a ton of knowledge, and a calming demeanor for anyone who has anxiety at dealerships! The whole team made our leasing experience easy and quick! 10/10 recommend him and Haselwood Volkswagen!","rating":5,"date":null},{"customer_name":"Breanna Fry","content":"Rabar went above and beyond to help me find a well maintained car within my budget and requirements.  He was professional, deliverable, honest, patient, and a pleasure to work with. Also thank you to Darren for assisting with all the test drives and helping out wherever and however he could. They made a great team and I look forward to future transactions with the both of them.","rating":5,"date":null},{"customer_name":"Olivia Martin","content":"We had an incredible experience with Mike Jones. He was able to make our experience smooth and fast. He was kind, knowledgeable, and helped make sure we didn’t have to sacrifice any of the things we wanted during the financing process. Highly recommend seeing Mike if you’re in the market!","rating":5,"date":null},{"customer_name":"Ernie Bergan","content":"Our buying experience with Mike Jones was a pleasure in all ways. Mike listens carefully and provided excellent information based on our feedback. Throughout our visits with Mike, he extends courtesy and deep knowledge of both the vehicle and the many ways to purchase. We started our conversation with a good idea of the vehicle make and model, even the color. The vehicle we described was not in stock at Haselwood. Mike effortlessly pivoted to finding \"our\" vehicle in the broader dealer network and arranged for the dealer transfer to Haselwood. There was never pressure, only a calm interest in helping us get what is best for us. I recommend Mike with enthusiasm. Mike was not just present until we were signing paperwork with the business manager. He's been checking in to be sure things are proceeding as intended days after the sale. It's obvious Mike treasures his customers, and we look forward to future interactions with him. This was our best car buying experience in a life of lots of interactions with dealers and sales people.  Thank you, Mike!","rating":5,"date":null},{"customer_name":"Patrice Littleton","content":"I had a great car-buying experience at Halselwood Hyundai. Nancy was an excellent salesperson. She explained each vehicle and let me make my own choice. I had an unusual situation involving a trade-in. They knew exactly how to handle it all and made it easy for me. At the end of the day, I came out with the exact deal I was expecting. I would highly recommend Halselwood.","rating":5,"date":null},{"customer_name":"Calvin Lewis","content":"Ok I actually swear Chantel was AMAZING 10000000000000000 times amazing she helped us buy an Ioniq 5 and it was awesome and a smooth ride. Btw Chantel if you are reading this just make sure you remember this: thank you thank you thank you thank you. You are a very kind and sweet car sales lady. Omg I can’t just say how amazing you were. Thank you for helping us find our car. We can officially say We Are Proud Hyundai Owners❤️","rating":5,"date":null},{"customer_name":"Kim Hansen","content":"Excellent buying experience! I had done research and pre-chosen my vehicle so was only shopping prices and Haselwood’s combination of being upfront and not salesy won them the business. Yes, they were price competitive. Completion of the sale went smoothly—my sales rep was knowledgeable, patient and kind. Finance person was thorough and didn’t hard sell the add-ons.The rest of the staff seemed happy to be there, always an encouraging thing to see. Can definitely recommend, even if you do have to travel a bit to get there.","rating":5,"date":null},{"customer_name":"Srini Sundarum","content":"This is a friendly dealership with straightforward dealings without games. Cameron, our sales representative was quite knowledgeable about the car and knew all the bells and whistles in the Hyundai Tucson hybrid we test drove. Besides, they had a good enough inventory to choose from. I would recommend Haselwood group for your auto needs strongly. It was worth driving from Tacoma to Bremerton for a smooth sales process and professional approach ( making appts, and continuous communications)","rating":5,"date":null},{"customer_name":"Anjelica Atebar","content":"Cole was great! Calm, personable, and helpful. Amazing with my young child as well during the somewhat “boring” car-buying process. We had a great experience with the whole team.","rating":5,"date":null},{"customer_name":"Richard Westermeyer","content":"I recently had my car serviced at Haselwood. My service advisor, Nicole, provided expert updates and pertinent information on my vehicle. The staff is friendly and helpful. I recommend this dealership for their ease of scheduling appointments and for their professionalism.","rating":5,"date":null},{"customer_name":"Peggy Gardiner","content":"I bought my forever car yesterday. I’m sure it will be my last. Bryan Deweese was so knowledgeable, helpful and delightful. Always a smile and never pushy or talked above me. He listened to my needs and was able to find me the perfect match as well as my budget. Everyone at Haselwood was there to make my experience great. I will recommend my friends with confidence.","rating":5,"date":null}]}