{"type":"testimonials","testimonials":[{"customer_name":"greatdane walking","content":"I've never liked car dealers--until I met Rabar Ali at Heartland Toyota in Bremerton.  No, I wasn't shopping for a toyota.  I was looking for a Yukon or Tahoe.  My daughter recommended him and he did not disappoint. …","rating":5,"date":null},{"customer_name":"Aaron Yeager","content":"First off, the best dealership around.. went over to the city to compare pricing and service, everything was marked up from dealership and personnel service was not great..Came to heartland, and the service was by far the best anywhere. If you want to buy a car ask for Gabrielle Bass, she made buying a new car fun, memorable and she's great with kids. My son loved being around her and they joked and played in the showroom which says a lot about the family ran business. Her manager was the coolest lady that made you feel at home and no pressure came from anyone. The process was long but the best streamlined from trading in to buying a new car.. again, best place I have ever been and we will be coming back to buy more Toyotas. Thank you again heartland Toyota family for being the best around and making my family's safety important to you.","rating":5,"date":null},{"customer_name":"Bro. Randolph Randolph","content":"Darrin, Jennifer and Justin(?) were amazing. We found the vehicle in the online inventory and they had the car waiting for us when we arrived. No haggling, no up sales, just straight to the credit report and then financing. One of the quickest and hassle free car purchases we’ve ever experienced. This is the 3rd vehicle from Heartland for us. And we will definitely be back to see Judith.","rating":5,"date":null},{"customer_name":"Steve Emery Hansen","content":"Kenna is an excellent salesman. He went out of his way to listen and help us find the perfect Toyota RAV4 Hybrid. We are more than pleased. Kenna also gave us a fair price for our 2022 Tacoma 4x4 Sport. We highly recommended Kenna to be your salesman. Also everyone at Heartland Toyota were nice since we had to bring our dog in with us while we finalized the new car deal.","rating":5,"date":null},{"customer_name":"Somer Low","content":"I had a great experience with Chris at Heartland Toyota and along with Cody  Edwards the General Manager, they were able to make a very sad and stressful car situation work out for me and I am super grateful and satisfied. They did the right thing by my me and were patient, kind, and gracious in helping make my catastrophe work out and I am very pleased with my new car. More than anything I know it will take very good care of my family’s needs and last me a very long time. It’s nice to have that worry off of my shoulders finally. Thank you Chris and Cody.","rating":5,"date":null},{"customer_name":"Marie VanAart","content":"Around a week ago I started my search for a new car and after researching my specific needs I knew I wanted either a Toyota or a Subaru. I gave myself a couple months to find the perfect car for myself but ended up needing less than a week. When I arrived at Heartland Toyota I was relieved that no high pressure salesperson came to show me what was available but instead Chris Guidi asked about what I needed and then proceeded to show me a couple of vehicles that would work out. We did a couple of test drives and then I left feeling zero pressure from Chris but more knowledgeable about which vehicles I was leaning towards. Around 4 days later Chris reached out to see if I had any questions so I made an offer on a vehicle which was accepted by the manager. I am now the proud owner of a Toyota Highlander Platinum!","rating":5,"date":null},{"customer_name":"Nancys Schneider","content":"Buying a car gives me terrible anxiety, but the whole experience at Heartland was pleasant, and courteous.  Best experience in 70 years on earth! Darren Posey was excellent, efficient, and it was busy. I felt like his only customer. My husband bought a vehicle too.","rating":5,"date":null},{"customer_name":"Sam Clement","content":"Michael and the team at Heartland Toyota were great, and we had a very smooth experience buying our car. They were professional and helped us find the right vehicle.","rating":5,"date":null},{"customer_name":"Sarah Church","content":"We bought a new Toyota, and traded in our existing vehicle. Josh was extremely helpful throughout the process and we treated courteously and fairly.  Much appreciated!","rating":5,"date":null},{"customer_name":"Danielle Bourdelais","content":"Josh and the finance team were amazing and professional. Got me a great vehicle and made my Christmas a little better. Such a great team up there.","rating":5,"date":null},{"customer_name":"Christina Davis","content":"Jessamyn was a wonderful sales person and made the process of buying a vehicle the best, it was like sitting down with a friend.  This is the first time I have truly enjoyed buying a car.","rating":5,"date":null},{"customer_name":"Matthew N","content":"Chris Guidi is the best in the game. Heartland Toyota is great and Chris made us feel like family. Stand up guy who did everything he could to get my father and I great deals on new Toyotas","rating":5,"date":null},{"customer_name":"Bobbi Carver","content":"Gabby was amazing to work with! She never once got annoyed when I had a ton of questions, and worked to get me the perfect car. She went above and beyond what I would expect from a car dealership, and never once pressured me into anything I didn't want. If I could give her 10 stars I would!","rating":5,"date":null},{"customer_name":"Susie Cassaro","content":"I felt that Rabar was very helpful in navigating the whole experience. Polite, efficient, professional and friendly. His customer service was excellent by being available when I called to making sure I got all the things I forgot in my old car.","rating":5,"date":null},{"customer_name":"Wil Marquardt","content":"Our experience with Heartland Toyota was excellent. We worked with Adam who was amazing. Very helpful and energetic. He made our purchase of our new Crown Signia a great experience","rating":5,"date":null},{"customer_name":"Ryan Rubenstein","content":"Had a good experience working with Adam, getting an understanding of the inventory that matched what we were looking for, mostly by email and text as we live more than an hour away. Reached agreement on a vehicle and trade-in subject to inspection. Timely communication and good follow through. Felt I got a fair overall deal.","rating":5,"date":null},{"customer_name":"Pamela Bilodeau","content":"I was treated very well by everyone, especially Chris Guidi, who sold me my vehicle. He worked hard to make sure the car was ready to go and helped me learn the extra features. I am very glad to be working with such a great company as Heartland Toyota and team.","rating":5,"date":null},{"customer_name":"Dianna Kjenner","content":"Excellent no pressure experience.. The sales person Chris Christopherson was very professional,  knowledgeable and gave us a great deal. The financial service representative Christian was helpful and very knowledgeable as well. We recommend them and this dealership.","rating":5,"date":null},{"customer_name":"Lori Hammond","content":"We had a great, non-stressful car buying experience at Bremerton, Heartland Toyota. We have bought from many dealers during our 45 years of marriage and this was our best experience. Our salesman, Joshua was very knowledgeable and smoothly steered us through all the steps. We felt well taken care of. He was very kind and respectful to us and our daughter who has Autism.  She announced how hungry she was and that it was 5 minutes past her lunchtime and so he took her to the in-house cafe and let her pick out something. Most importantly he helped us choose a great car that checked off everything we were looking for except a CD player…however it does have Sirius radio and Apple play…which is even better than a CD player! We are getting older and we wanted safety features: the lane drift alarm, a fantastic backup camera, big screen Navigation, ADAS, automatic bright headlight sensors and so much more. The car had low mileage and was in pristine condition. On our drive home we found more to love, we got 42 mph. This is our first hybrid, so this was a treat.If you choose to shop for a car here ask for Joshua, but everyone there was very pleasant.  D. Brannon took us through the paperwork and finance agreement. We felt like we were given good explanations and he answered all of our questions. Brannon was also quick to catch on to our daughter’s obsession with Disney and live theater. They have this in common. It meant a lot to us that both men treated her with respect and never talked down to her. This is not always the case in public settings. Their kindness was not the main reason for purchasing a car here, but it matters.","rating":5,"date":null},{"customer_name":"P. J. Wildes","content":"Chris C. is FANTASTIC!  Our new vehicle was in transit, he kept us informed every step of the way!  When we picked up the car, he explained all it's bells and whistles, was extremely detailed and thorough.  He even entertained our 8 year old grandson while we sealed the deal!  If you want the best, contact Chris C.  He goes over and above!!!  Thank you Chris!!!","rating":5,"date":null},{"customer_name":"Lemuel Cruz","content":"Awesome buying experience. I was treated with respect and was not pushed into purchasing something I did not want. This team made the buying process absolutely stress free.","rating":5,"date":null},{"customer_name":"Maria Elena Van Gaver","content":"Great and streamline experience buying with them. I felt their negotiating was fair. Rabar was so helpful and responded kindly to all my questions and requests. They even arranged to pick me up form ferry terminal to help coordinate me picking up my car. They made a stressful experience of car shopping and buying, more comfortable and relaxed.","rating":5,"date":null},{"customer_name":"Diane M","content":"Chris Guidi (Sales Representative) is the reason we purchased our 2025 RAV4 Hybrid at Heartland.  He demonstrates a no-pressure approach.  Chris is low-key, good-natured, honest, professional, patient, knowledgeable, experienced, thorough, and communicates well with customers.We test drove cars in Tacoma and were planning to buy a 2025 Toyota Crown Signia Hybrid in Tacoma but wanted to look at a RAV before crossing it off our list.  Since we live in Seabeck, rather than drive to Tacoma to just sit in a RAV, we went to Heartland, where we met Chris.  He worked with my husband and I, individually, on different occasions and we both felt comfortable with him so chose to purchase from him.","rating":5,"date":null},{"customer_name":"Hans Frederick","content":"I asked multiple dealers for their best price on a RAV4 plugin hybrid with the options and color I wanted and Brianna texted me a few hours later with a great price for that exact car. I was nervous going to the dealership, expecting pricing shenanigans. But salesperson Rabar was excellent and set up the deal with exactly the quoted price and options. Rabar also got me a good price for my trade in and even helped me remove the ski racks from it. Mike in finance was great as well. I’m very happy with the whole experience. Thank you Heartland team!","rating":5,"date":null},{"customer_name":"Dennis Adams","content":"Everyone was nice and honest about what to expect and didn’t try any of the smoke and mirrors junk some dealers will do.  Appreciate that.Definitely feels with the auto complex at West Hills that they just want to get your business by providing the right vehicle that meets your needs/wants, and aren’t just pushing a product on you.","rating":5,"date":null},{"customer_name":"Trisha Byrd","content":"Gabby was an amazing saleswomen!  Made our experience painless.   She was very knowledgeable in both vehicles we were looking at.  We would love to work with her again and will recommend her to our friends.As for our finance guy.... he was not so great 😞  seemed very pushy to us.  I had a friend buy a car 2 days before us and she was able to get the extended warranty at a great price with amazing coverage... us, our guy wanted to sell it to us for 10k... (that's crazy!!) When our friends got 99k miles bumper to bumper with lost keys,  windshield,  interior,  all engine and transmission... everything for $50 a month for 5 years.  Then our guy came back with another crazy price for not so great of coverage,  we declined again.  Still looking for a warranty.But again.... Gabby was an absolute pleasure to work with 😊","rating":5,"date":null},{"customer_name":"David Schurr","content":"We'd been talking about getting a new vehicle for my wife. Her's was 13 years old. It still looked & ran exceptional but that's a good time to start looking.Our son and daughter-in-law bought a 2026 Toyota 4-Runner Off Road from Gabrielle at Heartland Toyota & brought it buy to show us. Very nice! They told us about the deal they got and my wife took it for a drive.That led us to the dealership that same evening to meet with Gabrielle. Short story is, we too drove away that evening with a new 2026 4-Runner Off-Road.We had to do the typical back & forth haggling one does but Gabrielle was great as was Adam. Gabrielle stayed an hour late to help us with everything.  (They do not work on commission here.)We are very happy with the deal we got. The 4-Runner has a great reputation for longevity and re-sale.If you're in the market for a new vehicle, we recommend visiting Gabrielle at Heartland Toyota. She can help you with everything you need to make a smooth purchase!","rating":5,"date":null},{"customer_name":"Nathan Cobb","content":"Chris was awesome and a pleasure to work with.  He gave us great insight while giving no pressure or sales stress, just showed us what we were looking for and helped direct us to the exact truck to fit our needs/wants.","rating":5,"date":null},{"customer_name":"Charles Hays","content":"Christopher was awesome to work with, and literally I was in and out. The price was all negotiated online, and they came very close to price matching a dealership from out of state that already sold their truck, which really was pretty amazing. Other dealerships in the area were quoting me thier best price being 3k - 4k more. If you want a great price on a vehicle with little hassle check these guys out, ask for Chris.","rating":5,"date":null},{"customer_name":"David Wocher","content":"Thank you for helping me get my fiancés dream to come true. Rabar is by far the best salesman out there can’t say I know a lot of people in sales that are honest but he is he goes the extra mile to always help us out in anyway possible so if your out there looking for a new or used car and want your dreams to come true go to Rabar he has helped me with 6 or 7 different vehicles over the years he is my go to for everything from just a simple question to the most difficult questions he always finds things out and is upfront and honest with me so thank you Rabar😀🏎️🏁🛞","rating":5,"date":null},{"customer_name":"Li Lammert","content":"Exceptional service as usual at Heartland. James is superb. This is my third car bought with him.  He's always responsive, and does his level best to ensure the customer is happy and satisfied. I got exactly the car I wanted and drove 125 miles to get it from Heartland. James is a keeper!","rating":5,"date":null},{"customer_name":"Eric Hembury","content":"Our recent buying experience with James Alameda at Heartland Toyota was top notch. His no pressure and attention to details type of customer service made buying our 2025 4Runner a relaxed and enjoyable experience. He took all the time we needed to tell us about all of the new added features and how to use them. We are so happy with our new 4Runner TRD Sport Premium.I want to mention Freddie in finance. We never felt any pressure during our time with him. He worked to find us a finance rate 1.3% lower that what we were able to secure.Thank you James and the team at Heartland Toyota for taking great care of us.","rating":5,"date":null},{"customer_name":"Kiri Denney","content":"What a wonderful experience!!! Selah and Edwin were fantastic. It was my first time buying a car from a dealership and they both made the experience comfortable and easy going. They fought for me and advocated for me. I will definitely be back and recommend many people to their dealership.","rating":5,"date":null},{"customer_name":"Anastasia Edwards","content":"Dallas, Drew, and Cody all provided great professionalism and easy to work with. No pressure, no waste of time and everything went very smoothly. Most importantly NO mark up on cars like so many other dealers.","rating":5,"date":null},{"customer_name":"Amber LaPolla","content":"Jennifer in sales and Mike in finance were so good. I don't think the process of buying a car is fun... especially not a minivan. But when i explained my needs snd budget, they both listened, were honest, and met me in a fair place. Jennifer fought for me to get the best last family car we will ever need! Thank you both so much!  That all said, i have to also say i am severly disappointed that the service department cannot refund me the hundreds i spent on a package of oil changes on the car i traded in, since my new car has a 7 year oil change package (i'm paying for also). . . With how much i bought this car for, the LEAST Heartland could do is give that back to me.","rating":5,"date":null},{"customer_name":"Amanda Gregory","content":"Absolutely love my new RAV 4 Woodland. I came in and wanted the Woodland but was bot at the dealership. Dallas was able to see when the car could get here and i put down a deposit so I could have it when it arrived. I even traded in my old Toyota Corolla that was gifted to me by my dad and Dallas was able to get me a fair trade in value. I am in love with this car and all it has to offer. Thank you Dallas for making my first actual car purchase an amazing experience!","rating":5,"date":null},{"customer_name":"Barbara Powless","content":"Jenn made me feel comfortable, answered all my questions, and wasn’t a pushy salesperson. She was knowledgeable, friendly, kind, and encouraging during a time that could have been very stressful.","rating":5,"date":null},{"customer_name":"Ashley Stanley","content":"Jennifer at Heartland Toyota is such an amazing salesperson to work with! She was super great with our two little ones when we brought them with us to each of our appointments we had, and she was super knowledgeable and very helpful with any questions we had!We HIGHLY recommend her as salesperson for anyone who is in the market for a new vehicle!**signed, a real customer and long time fan of Toyota**","rating":5,"date":null},{"customer_name":"Johnna Brine","content":"Amazing experience very pleased. Robar is exceptionally knowledgeable. Extremely helpful and patient even when I ask a lot of questions .This is a very big purchase for me but he has a very nice way of making me not feel stressed, pressured or anxious. I had anxiety when I arrived but soon I felt that go away!!  Surprisingly, Pleasurable Experience. Was not expecting this from past experiences. I Highly recommend Heartland Toyota. Thank you!!!","rating":5,"date":null},{"customer_name":"Eric Stevens","content":"We had an awesome buying experience at Heartland Toyota. Everything felt easy and low-stress. Gabby was especially great — super friendly, incredibly communicative, and always kept us in the loop without ever feeling pushy.She answered all our questions, helped us feel confident in our decision, and made the whole process feel personal. Gabby made the experience feel more like working with a helpful friend than a typical car sale.","rating":5,"date":null},{"customer_name":"Thad “Chris” Coons","content":"Pretty straight forward easy experience. First time I bought a new car and didn’t have the best credit.  Worked with Darren and he was helpful. Took about 3 hours and I left with a new 2025 Tacoma limited. There wasn’t any crazy addons and I didn’t feel pressured to buy any extra warranties. Overall very good experience. When it’s time for another car I’ll be back 😊","rating":5,"date":null},{"customer_name":"Kelsey McDonald","content":"I just bought a 2025 Camry and had a very smooth experience. Thank you to salesmen James and Rabar for helping me through! Thank you to Edwin for explaining all the details to me at the finance/paperwork stage. Everyone here is very friendly and the facilities are gorgeous. I would recommend Heartland Toyota to my friends and family.","rating":5,"date":null},{"customer_name":"Sue Meland","content":"My husband and I brought our beautiful pre-owned Toyota Highlander Hybrid home yesterday.  We had a few unexpected personal issues come up during our purchasing process and they stuck by us throughout. Also, the car was beautifully detailed when we picked it up. Spotless! Wonderful people--Rabar, David, Edwin...We are so appreciative.","rating":5,"date":null},{"customer_name":"Wendy Hufnagle","content":"Just wanted to give a huge thank you to Parker B at Heartland for helping me purchase a new RAV4.   He went the extra mile to help me get the exact model with the options I wanted. When the car arrived at the dealership (yes I did have to reserve one and wait a few weeks) he helped me coordinate my phone with the car display and explained all the features of my new car. He could not have been more helpful and patient. It was a pleasure to work with Parker and I would recommend him to anyone looking for a friendly and honest car salesman.","rating":5,"date":null},{"customer_name":"G Warford","content":"A straightforward, transparent experience from start to finish.I purchased a 2025 Toyota Tacoma with Renee guiding the SmartPath online inquiry and Adam handling the in-person process. Both provided clear, honest communication—nothing was pushed on me, no games, no hard sell.Financing was just as smooth. Edwin was informative and helpful, answering all my questions clearly without pressuring me into anything. I really appreciated how straightforward and respectful the process was.The pricing was excellent, I received a fair trade-in value, and SmartPath kept everything transparent and organized. I highly recommend this team for a stress-free car-buying experience.","rating":5,"date":null},{"customer_name":"Tanisha M","content":"Very pleasant experience. Everything with paperwork, working out a good price, and excellent customer service. The whole team was great but Gabby really helped get everything in motion. Highly recommend!","rating":5,"date":null},{"customer_name":"caden cucciardi","content":"Kyler was very nice and easy to work with, eager about the cars make/models and all the features, and made it a hassle free experience at the dealership. Had me out the door in less than 1.5 hours with a trade into a new lease! Highly recommended.","rating":5,"date":null},{"customer_name":"Rich Deline","content":"Very well run dealership.  Both sales and service.  They even have a coffee shop in the waiting area.   We worked with Dallas in sales and he sold us 2 cars, one new, one used.  The used one was in very good shape and had just come the door as a trade in.  Dallas knew what we were looking for and we bought it on the spot.  Highly recommend Heartland and Dallas.","rating":5,"date":null},{"customer_name":"Peggy Mertz","content":"I had a great experience at Heartland Toyota. I test drove a Toyota Corolla Cross XEL and decided to lease it. It is a Wind Chill Pearl with moon roof. Drives so smoothly and has features I love heated seats, auto adjust, large screen and compatible with my phone. Thank you for your help. It was a pleasure doing business with you Adam.","rating":5,"date":null},{"customer_name":"Grif Garcia","content":"Our experience with Gabby was exceptional and professional. She is a good listener both live and by text which made getting the cost of the cars we liked quick and easy to compare.I went back to Heartland several times and although other sales people assisted me, I waited for Gabby to make the sale.  Thanks again.","rating":5,"date":null},{"customer_name":"E S","content":"Drew is an outstanding representative for Heartland Toyota. We appreciated his professionalism, knowledge, and assistance in helping us purchase a new Toyota. He gave us plenty of time to make a decision and then efficiently and thoughtfully moved the process along, explaining each step. We drove away satisfied with our experience.  Thank you, Drew!","rating":5,"date":null},{"customer_name":"Jeff Schmitt","content":"Kyler was great! It was an easy experience and I left feeling good. I love my new car and really LOVE not worrying about selling a used car on the open market. No freaks and waste of timers. It was a smooth experience. Good job Kyler!!","rating":5,"date":null},{"customer_name":"Tamara Harlow","content":"This is the first time I’ve purchased a brand new vehicle and Christopher made it a smooth and enjoyable experience. I greatly appreciate his depth of knowledge and patience as I had many questions. But what makes him stand out to me was his willingness to step back and give me the time I needed to make my decision without feeling pressured.","rating":5,"date":null},{"customer_name":"Juan Trevino","content":"What an incredible experience working with Parker Boon again at Heartland Toyota! This is our third car we've bought from him, and there's a reason we keep coming back.Parker is a true professional—knowledgeable, trustworthy, and genuinely dedicated to helping us find the perfect vehicle. He listened to our needs and was patient throughout the entire process, making everything feel easy, stress-free, and fun. We never felt pressured, and he went above and beyond to get us a fantastic deal. If you're looking for a new or used car, we can't recommend Parker and the Heartland Toyota Team enough. They are the best in the business!","rating":5,"date":null},{"customer_name":"Karen Martin","content":"Parker was a fantastic salesperson. He really listened to what I was looking for and found the perfect vehicle for me. The overall experience was very positive and hassle free. Communication and expectations were clear. They did not require my life story to look at the cars. They had an easy app so I could submit my insurance for a test drive. And they were perfectly fine with me walking off the lot. They even encouraged it. I didn’t need to because I had done my homework but I was very impressed.","rating":5,"date":null},{"customer_name":"Paul C","content":"Dallas was great to work with as was EVERYONE that I came in contact with at the dealership. I'm very pleased with my new truck. Funny part is that I was very specific about the truck I wanted but left with a different model. I attribute this to Dallas showing me different trucks based on our test drives.Thanks again Dallas. We will definitely be back  for future vehicles.","rating":5,"date":null},{"customer_name":"Doug","content":"They take great care of you.  I love my new purchase. The sales staff, finance department and lot crew were all very helpful and cordial. I will always bring my vehicles here for service.","rating":5,"date":null},{"customer_name":"Ibrahim Danladi","content":"The process from start to finish was great. We got the car we wanted, thanks to Dallas and everything else that followed went really well.I dreaded buying a car from the dealership because it was my first time, but after the whole experience, I would do it again.","rating":5,"date":null},{"customer_name":"Auri Roberts","content":"My experience working with Rabar at Heartland Toyota was truly exceptional. From the very beginning, he went above and beyond to find the exact vehicle I requested. His dedication and attention to detail were evident throughout the entire process, and he made sure I felt supported every step of the way. This is our fourth vehicle purchased from Westhills Autoplex, and I have been extremely satisfied with both sales and service. I truly appreciate the excellent communication and commitment not only from Rabar but from the entire Heartland Toyota team. They made what can often be a stressful process smooth and enjoyable. I highly recommend Rabar and Heartland Toyota to anyone looking for a vehicle!","rating":5,"date":null},{"customer_name":"Terry Grenz","content":"We had a fairly straight forward experience with Drew. He showed us what we were looking for and helped direct us to the right car that fit our needs without any pressure or sales stress. We drove away satisfied and would recommend Drew to anyone looking for a friendly and honest car salesman.","rating":5,"date":null},{"customer_name":"Becky Bard","content":"Rabar was fantastic to work with at Heartland. This was by far the best experience I have had when purchasing a vehicle!! I felt supported and appreciated. Thanks for your hard work.","rating":5,"date":null},{"customer_name":"Kelly Weatherly","content":"Even though I was only looking for an affordable commuter car on a tight budget, I was treated like my needs mattered. Rabar was very friendly and attentive without being pushy and he worked hard to find a car that met my criteria. I left with exactly what I was looking for. I always recommend Heartland Toyota to anyone looking for a car.","rating":5,"date":null},{"customer_name":"James Mantia","content":"Your sales representatives and finance department when above and beyond to get me the best possible deal on my 2025 Tacoma sport.","rating":5,"date":null},{"customer_name":"T.I.M. Meldahl","content":"Jennifer did everything I asked of her while transacting our business. I am  a man of few words. She understood that I was not interested in becoming her best friend. I was there to buy a truck. That simple. She did everything she could to accommodate.The guy who with whom we signed papers was a different story. He smiled a lot. When he began to try to sell me auto insurance, I told him no. He pushed. I told him 5 more times,clearly, explicitly, the  answer is no. My wife and I left with a bad taste in our mouths for Heartland.Jennifer was just fine. He was not. Just tell him no means no.","rating":5,"date":null},{"customer_name":"Craig Jackman","content":"Bought a new Tundra from them today.  Process and price was very transparent.  Paperwork was very fast and they explained every step.  Definitely will come here again.  Staff was great in communication but did not overwhelm me with info.","rating":5,"date":null},{"customer_name":"Stephanie Heuertz","content":"Parker was amazing.  He listened to my requests and did his best to accommodate all my needs.  I appreciate not having a pushy sales person.  It's refreshing.","rating":5,"date":null},{"customer_name":"Jessica Walker","content":"Joshua was awesome! We essentially knew what we wanted going in and he was able to facilitate our needs/wants. Car even arrived earlier than anticipated. Easiest car purchase I've had so far.","rating":5,"date":null},{"customer_name":"Kaitlyn Rust","content":"Joshua Schumacher was amazing! Thank you! Financed my first car and felt so comfortable I was in safe hands","rating":5,"date":null},{"customer_name":"Thomas Bayne","content":"The sales process was super smooth, very friendly and easy to work with. I would highly recommend This dealership and the people that work with it if you’re looking for a new Toyota. Jennifer in particular assisted my wife and getting the car that she’s always wanted and for that I will always be thankful.","rating":5,"date":null},{"customer_name":"Thomas Hammond","content":"Chris is an excellent salesman. I came looking for a RAV4 and left with a Crown Signa. I was SO impressed with the Crown that i bought it right off the showroom floor! It fits our needs much better than the RAV4. He shepherd's the trade-in (of 2 vehicles) right along.","rating":5,"date":null},{"customer_name":"Mary Susan Grove","content":"I was welcomed by Joseph H. In the service Dept. today at Heartland Toyota . He is knowledgeable, professional and went above and beyond to make sure my forerunner was in excellent condition when I left the shop.","rating":5,"date":null},{"customer_name":"Jennifer Bell","content":"Josh was so great to work with. He (and finance) stayed a couple hours past closing to ensure that we got a deal we were happy with. We are so excited for our new Grand Highlander Hybrid!","rating":5,"date":null},{"customer_name":"Jared Reiter","content":"I just wanted to give a huge shout out and show appreciation to James in the parts department. I have a 1999 JDM Celica that I needed door and trunk seals for. All of my research was unable to get me down to the exact part numbers I needed to order through Toyota with any peace of mind. James was able to get me Diagrams with part numbers that I was able to cross reference perfectly. He really put me at peace that I was able to order the correct parts. He was also very patient will all of my questions and it was overall a great experience.","rating":5,"date":null},{"customer_name":"Guy Bigwood","content":"Very Happy with our experience with Heartland Toyota. Jessamyn our sales associate was absolutely the best \"car salesperson\" we've ever dealt with in our lives! So kind, considerate,  and genuinely interested in what we were trying to accomplish. No high pressure.  She just facilitated a deal that had all parties involved, satisfied with the outcome.  We're very thankful we are now the new owner's of a beautiful 2026 Toyota Corolla Cross. (Nice car by-the-way, hybrid.) Beau-ti-ful!!!Because of the debt we carried on the vehicle we were trading in, we were under no illusions that it would be a possibility to come out on top. Again thank you Jessamyn. Because of your investment in seeing us through this process,  we actually came out in better shape than when we walked in. Thank you Heartland and Jessamyn for going above and beyond.","rating":5,"date":null},{"customer_name":"J Colbert","content":"I dread when I need to buy a car, and my recent experience at Heartland, with Natalie has been a breath of fresh air. I felt listened to and didnt experience pushyness that I normally associate with car sales. Thanks for making all the effort, and helping get me back on the road.","rating":5,"date":null},{"customer_name":"Manuel Balbas","content":"Kyler was excellent in helping us with our purchase of a new Toyota RAV4 at Heartland. From the test drive to feature selections and price negotiating, he was supportive in accommodating our car needs. Thanks Kyler.","rating":5,"date":null},{"customer_name":"Kim Mercer","content":"My wife and I where looking for a new car. We were not settled on any specific make or model but we wanted a an SUV. The first stop, for no particular reason was at toyota. My wife wanted to drive a 4 Runner and a Highlander. She sat in the 4 Runner and ruled that out.  She tried a Highlander Limited, took it for a drive. We didnt need to look any other vehicle.Gabrielle was the sales lady/person worked with us.  We wanted a specific color and interior. Of course that specific vehicle was not on the lot. She searched for 2 weeks, nothing available. However, with the next allotment of Highlanders being delivered one was of the color we wanted but not the correct interior.  4 days later Gabrielle contacts us and informing us that she has secured a Highlander for us. We had a Highlander within 6 weeks.  Not sure how she was able to do that but she did.Gabrielle communicated with us every couple of days, if not by phone than by email and text. Answered my communications the same day, usually within a couple of hours, if not sooner. Not sure how she secured the vehicle so soon but I truly appreciate her effort.Thank you to Gabrielle and all the people at Heartland Toyota.  It is a great place to purchase a vehicle.","rating":5,"date":null},{"customer_name":"Christina Ellison","content":"Kenna (KJ) is a great sales representative that listens to what you are saying. Great inter-personal communication skills! As a bonus, he's funny! Financial office was smooth and efficient. No reason to not at least give them a chance to match or beat any offer!","rating":5,"date":null},{"customer_name":"Pamela Labrum","content":"Got there late and they had to get the headlight I needed for my older Prius and they got it; kept me informed and even  gave me a discount and free latte for having to wait. Everyone was really nice, especially Chet who made me feel they would get it done. 5stars.!","rating":5,"date":null},{"customer_name":"Sunita Reddy","content":"We bought a Toyota Corolla Cross from Heartland Toyota. From the time we stepped in our sales rep Rabar Ali made it a very pleasant experience for us. We pre negotiated the price before we arrived there and it was the best price we could get in the area. The process was seamless and we were out of the dealership within a couple of hours with the new vehicle","rating":5,"date":null},{"customer_name":"Jasmine Cabebe","content":"Eliana made me feel like was talking to a friend rather than a sales rep. She wasn’t pushing me at all and I’m glad she’s the one who took care of me. She wasn’t pushy and was able to help me get the truck of basically my dreams and onto a new riding adventure. I said goodbye to my Tacoma, but we said hello to my first family truck.Freddy in finances answered any questions I had regarding signing paperwork and really helped me understand what I was signing and gave me the reassurance of the best coverage for my truck.","rating":5,"date":null},{"customer_name":"Eli Thorsteinson","content":"I had an amazing experience getting my new car here! Dallas was super friendly, honest, and made the whole process quick and stress-free. He went above and beyond to help me find exactly what I wanted. Couldn’t be happier with my new ride—highly recommend this dealership and Dallas!","rating":5,"date":null},{"customer_name":"Matigan Schumacher","content":"Rabar was an excellent salesman. He went above and beyond to help us get the best deal. As a first time car buyer, he was patient, informative, and simply kind, and I am beyond happy with my new vehicle. I would absolutely recommend working with him.","rating":5,"date":null},{"customer_name":"Ron Brower","content":"My sales rep. Christopher, not only has a great name, he is a great person. He helped me secure the deal I wanted on my 2026 hybrid vehicle which I ordered almost 4 months ago and he kept me posted with updates on my build along the way. My ride was worth the wait and I love it!","rating":5,"date":null},{"customer_name":"Suzan Mansfield","content":"Another great experience purchasing from Heartland! 3rd time I've bought a car from them. Great staff, professional and friendly and no pressure. Sales team worked for me to get the best deal for my trade and my purchase.\nStrongly recommend you check with them before buying from anyone else.","rating":5,"date":"2026-01-22"},{"customer_name":"Trisha Byrd","content":"Gabby was an amazing saleswomen! Made our experience painless. She was very knowledgeable in both vehicles we were looking at. We would love to work with her again and will recommend her to our friends.\nAs for our finance guy.... he was not so great 😞 seemed very pushy to us. I had a friend buy a car 2 days before us and she was able to get the extended warranty at a great price with amazing coverage... us, our guy wanted to sell it to us for 10k... (that's crazy!!) When our friends got 99k miles bumper to bumper with lost keys, windshield, interior, all engine and transmission... everything for $50 a month for 5 years. Then our guy came back with another crazy price for not so great of coverage, we declined again. Still looking for a warranty.\nBut again.... Gabby was an absolute pleasure to work with 😊","rating":5,"date":"2026-01-22"},{"customer_name":"David Schurr","content":"We'd been talking about getting a new vehicle for my wife. Her's was 13 years old. It still looked & ran exceptional but that's a good time to start looking.\nOur son and daughter-in-law bought a 2026 Toyota 4-Runner Off Road from Gabrielle at Heartland Toyota & brought it buy to show us. Very nice! They told us about the deal they got and my wife took it for a drive.\nThat led us to the dealership that same evening to meet with Gabrielle. Short story is, we too drove away that evening with a new 2026 4-Runner Off-Road.\nWe had to do the typical back & forth haggling one does but Gabrielle was great as was Adam. Gabrielle stayed an hour late to help us with everything. (They do not work on commission here.)\nWe are very happy with the deal we got. The 4-Runner has a great reputation for longevity and re-sale.\nIf you're in the market for a new vehicle, we recommend visiting Gabrielle at Heartland Toyota. She can help you with everything you need to make a smooth purchase!","rating":5,"date":"2026-01-03"},{"customer_name":"Nate Bell","content":"It was nice easy car buying experience. My sales person, Jessamyn, was helping me get the best deal possible. Edwin, in the finance department, was very knowledgeable and wasn’t trying to push all the extra’s on me like I’ve had in past experiences. I left Heartland Toyota feeling like I got great deal on a new Tacoma and no one was trying to take advantage of me.\n\nThank you,\nNate Bell","rating":5,"date":"2025-12-22"},{"customer_name":"Laura Bowman","content":"My first ever car purchase was so smooth and enjoyable at Heartland! Chris helped me out and was so “chill” and relaxed and didn’t feel pushy at all. David and Mike helped on the back end and were also very enjoyable. I found my dream car for my first ever basically brand new car and I couldn’t be more thankful to the team and crew at Heartland who helped me secure my 2025 Hyundai Tucson. It was worth the 2 hour drive to Heartland!","rating":5,"date":"2025-12-22"},{"customer_name":"Jenny Coates","content":"I felt cared for and well tended in this largest ever purchase made on my own.    Jeffrey spent time with me answering questions, listening to and alleviating my anxieties with patience, exploring the options I was considering, even helping me by driving other car home on a dark rainy night with bad traffic so I could drive my car off the lot (adding an extra hour to his day after the dealership had closed!).   And he was incredibly pleasant company.   It takes a while to buy a car, and he found common ground for connection and humor.    Others in the office such as the lovely woman at the front desk (whose name I can’t remember) and Austin from financing were supportive and helpful and pleasant to deal with .  I’m so happy with my new beautiful car, which is perfect for me!!!   I feel I have great support with the purchase too.   I can reach any of them with questions should something come up.","rating":5,"date":null},{"customer_name":"Shireen Eckhardt","content":"My husband Jeff Trigg and I just purchased a 2025 RAV4 on 1/9/26 from Heartland Toyota. Our salesperson Parker, was very informative, great to work with and we would highly recommend him. Parker also, facilitated the trade in of our old Toyota. Win win all around!","rating":5,"date":null},{"customer_name":"Sulfe","content":"Darren was great to work with, made this a great experience, and continues to be very helpful.   He was patient with all my questions.  He not only stepped up to find all the \"stuff\" I left in my old car, but is keeping it for me until I can get back in to pick it up.  My overall experience at Heartland was exceptional.  Thank you!","rating":5,"date":null},{"customer_name":"Nate Haupt","content":"I purchased a 2026 Tundra and couldn't be happier with the decision. Kevin from Ford helped me out through the whole process. He was very knowledgeable and his customer service was professional and great. I would recommend Kevin O. to anyone looking for a new vehicle and smooth car buying process!","rating":5,"date":null},{"customer_name":"Shelley Trader","content":"My experience buying my new Corolla Cross was the best. They answered all my questions,  and even helped me figure out how some of the features work. I would recommend Heartland Toyota to anyone looking to buy a car.","rating":5,"date":null},{"customer_name":"Anthony Hull","content":"I bought a car here last Sunday with Chris Guidi as my salesman. Chris was of course awesome! He took care of all my needs and really made everything go really smoothly!","rating":5,"date":null},{"customer_name":"Chris Keo (Keo)","content":"Darren, our salesman, was great to work with. He was patient with my wife and I, listened to our communication preferences, and at no point did we feel pressure. David in the finance department was equally nice to work with. Highly recommend!","rating":5,"date":null},{"customer_name":"Ed Seal","content":"Darren was great to work with on our recent car purchase.  He was professional and respectful in answering our questions, taking us through the various features of the car, including helping us get connected to the vehicle via the app.  He was observant of the little things, including using our custom license plate holder when he placed the temporary tags on the vehicle.","rating":5,"date":null},{"customer_name":"David Uebing","content":"2nd time experience at Heartland Toyota. Kyler and Rabar were super attentive and bent over backwards to help out my family while getting us to the right car. They were patient, easy to talk to, and made the whole process feel stress-free.David in financing also immediately beat our pre-approval and made everything super easy getting out the door.Really appreciate the whole team. Highly recommend! Feels like a family there","rating":5,"date":null},{"customer_name":"iakona","content":"Great buying experience! Salesman Rabar was awesome and got exactly the vehicle I wanted at the price I needed. Would buy again from this dealership. Thanks guys, keep up the good work!","rating":5,"date":null},{"customer_name":"MIKE Kapsch","content":"Rabar is the BEST! He has helped us with multiple purchases and is kind, personable, and knowledgeable. Yesterday, we bought our 2nd Rav 4 from him and our experience was exceptional. We appreciate how he went above and beyond to come in and help us with our purchase.  David in finance was great as well. He helped make that step run smoothly and with low stress. Thank you to both of you!","rating":5,"date":null},{"customer_name":"Robby G.","content":"Rabar was an excellent sales person and worked with me on getting this 2008 Chevy Silverado 1500 lt 4x4  on a tight budget. He was vey knowledgeable and listened to what my expectations were and he delivered. This was the best experience I ever had in purchasing a vehicle at a dealership. I will definitely tell family and friends to shop at Heartland Toyota and request Rabar as their preferred sales person. Thank you Rabar and hope we can do business again in the future  .","rating":5,"date":null},{"customer_name":"Andrew and Tris","content":"I was recently in an accident so I unfortunately had to get a new vehicle. Luckily Heartland Toyota has amazing sales staff. Rabar is my go to person. I had  bought 2 vehicles from him in the past and my family has also used him to purchase their vehicles for years. He had a wonderful young man working with him, named Michael. They are a great duo! We were able to test drive a few cars, they set aside the car I really wanted to purchase so I could go run some finances and move some money. Today, we walked in 30 mins after they opened and were out the door in our new RAV4 in about an hour because they had started the bulk of the paperwork for us the night before! If you’re in the market for a new car, I highly recommend Rabar or Michael!","rating":5,"date":null},{"customer_name":"Joe Zeman","content":"Working with Dallas on trading in a vehicle to purchase a the 2025 Toyota 4Runner was a simple an easy process.  He made sure I understood what was happening.  This is the second vehicle I have bought working with Dallas.","rating":5,"date":null},{"customer_name":"Rachel MacKenna","content":"Everyone at Heartland was extremely responsive as soon as I asked about the car. Within 2 days I found my Honda CRV Hybrid, test drove it & purchased it. They even stayed late to get everything done when it took me a while to get there from Seattle after work. They also really made the numbers fit for me since I had a very specific idea of how I wanted to budget. I’d consider going back again for our next upgrade even if it’s out of the way from my general area.","rating":5,"date":null},{"customer_name":"Peter Limson","content":"I must say, I couldn’t be more satisfied with the world class, attention to detail, quality of customer service I received at Heartland Toyota.  I purchased a new 2025 Grand Toyota Highlander and was happy with the timeline of purchase.  The process was simple enough to make it happen.  This dealership valued my time and they truly cared.  I want to make a shout for Drew, who provided pro active support for the entire purchase process and left me confident about making plans to purchase another car for my wife.  Honest, transparent, professional and respectful car dealers.  Dave, thank you for the transparency with the entire financing process  and thoroughness in explaining protection coverage and benefits of being a Toyota Consumer!  Thank you for taking care of me!!","rating":5,"date":null}]}