{"type":"testimonials","testimonials":[{"customer_name":"Johnny John","content":"Easy and hassle free very knowledgeable sales rep. Answered all my questions and concerns. I’ll definitely go back to purchase another vehicle and refer all family and friends to Ricky at Jake Sweeney. I’m a happy customer!","rating":5,"date":null},{"customer_name":"Erica Tackett","content":"Darrin was nothing short of amazing! From the moment we walked in, our experience was incredible, fast easy and stress free. So easy to speak to and work with. Good Christian man, and his faith in God alone sold me from the beginning. He was very patient with us and not pushy and listened to what we wanted as customers. Thank you so much Darrin.","rating":5,"date":null},{"customer_name":"Chris Mich","content":"I enjoyed the used car experience here. I saw online through car guru, they offered a good deal on a car that I wanted. And I felt it was worth the trip over here. I got the car and didn’t feel bullshitted by the experience. David Shelton has experience, and I’d suggest you call in advance.","rating":5,"date":null},{"customer_name":"Patty Cavallaro","content":"Such a pleasure working with Robert at Jake Sweeney Chevrolet.   After looking at my wish list and getting know me, he picked out the perfect car for me!  A 2022 Malibu.  The whole buying experience was so smooth with Robert and the finance manager.  I would highly recommend them and will recommend to my family and friends!  Patty","rating":5,"date":null},{"customer_name":"Lynn M. Rueve","content":"Love our 2024 Malibu! Rickey Steed is awesome, always there to answer any questions me or my Husband Tim have. We just got our first oil change and tires rotated .  Jess and Nolan were very helpful in the service department! Looking forward to going back again. Everyone is super nice!","rating":5,"date":null},{"customer_name":"Angela Robinette","content":"We unexpectedly had to buy a new vehicle. Tyler Lycans was our salesman and he did an amazing job for us! He helped us find discounts to help lower the cost and even came in on his day off for us to test drive the car and purchase it.  Tyler is very personable and listens to what you have to say.  He talked us through all of the new features on the car and helped us download the app and made sure that we understood everything before we left the dealership. I would highly recommend buying a car from Tyler!  I absolutely love driving my new 2024 Chevy Equinox!!","rating":5,"date":null},{"customer_name":"Barbara Snider","content":"Michael (Carter) was very attentive. This was the best purchasing experience I’ve ever had. I will be referring all of my friends and family to him.","rating":5,"date":null},{"customer_name":"great white hunter","content":"Rob Davis is the man at Jake Sweeney.only guy my family will buy a new vehicles from. Love my new silverado.Rob made the experience incredibly easy.wanna be treated like family talk to him...thanks man.","rating":5,"date":null},{"customer_name":"Twyla Nelson","content":"Robert never disappoint me!! He always go above and beyond to make sure you get exactly what you came in for!!!","rating":5,"date":null},{"customer_name":"Cherie Klotz","content":"Worked with Darren when buying my new vehicle.  He was very detailed, helpful with all my questions and patient with the many vehicles I wanted to look at. Thank you for helping me with my purchase!","rating":5,"date":null},{"customer_name":"James Crawford","content":"Great experience and very professional help with getting me a vehicle!","rating":5,"date":null},{"customer_name":"John B","content":"Buying a car from Marcus at Jake Sweeney was a very smooth and nice experience.","rating":5,"date":null},{"customer_name":"Julie Humphries","content":"We had a great experience with Dante! He makes everything so easy and he is such a nice human being! I strongly suggest if you need a car, go see Dante! You will be so glad you did!","rating":5,"date":null},{"customer_name":"Nic Bragg","content":"My sale consultant was Andre Valines. He was extremely helpful and he really helped me get into a nice vehicle. He was patient and worked all his magic to insure that I got a decent vehicle.","rating":5,"date":null},{"customer_name":"Tyler Taulbee","content":"Darrin got me together in record time - great experience all around 10/10 - will buy from again","rating":5,"date":null},{"customer_name":"Kelsey Hughes","content":"My car was stolen and deemed totaled. Raheem helped me when I had no idea what to do! He found us a car in our price range and was so nice and understanding. We could not be happier with our experience!","rating":5,"date":null},{"customer_name":"Ayita Sears","content":"Darrin Aden had amazing energy from the moment I walked into his office. He was very knowledgeable and extremely kind. He made my car buying experience so much easier than previous times. He deserves a raise!","rating":5,"date":null},{"customer_name":"Diana Reed","content":"I usually don’t trust car salesman however Robert Davis is an outstanding salesman. Purchasing a vehicle from him was stress free. He sold a vehicle to my bestie about 4 months ago and he treated us like family! That is why months later I chose to purchase a vehicle from him. I will highly recommend him to my friends and family.","rating":5,"date":null},{"customer_name":"Jennifer Mattern","content":"Our Salesman was awesome.Very knowledgeableFriendly,  took time to work with our situation and got us the car that worked.  Went out of his way to make sure it was the right deal.Would love to send people his way.","rating":5,"date":null},{"customer_name":"Bonnie Haas","content":"Alex Lofty made the purchase of our Jeep Wrangler a very smooth experience. Car was pulled up when we arrived and we were able to take it on a test drive right away. Paperwork was done promptly so that we were able to take the car home the same day! Great job and Thank you!","rating":5,"date":null},{"customer_name":"Aurelia Gillium","content":"After a year without a car, my mom being ill, working, taking care of her, I’m finally mobile again thanks to Dante Henley, my husband and the finance team here at Jake Sweeney! Driving off the lot with a 2026 Chevy Trax today. Dante is so amazing! He’s kind, patient and works extremely hard! Also has a cool pen and Marvel collection that we got to look through. He explored all available options and tells it like it is! Thank you so much Dante! You are awesome!!!","rating":5,"date":null},{"customer_name":"Sarah Peirson","content":"Rob Hall & Darrin Aden were great to work with!  Car buying can be stressful, but they made it so easy.  It was wonderful having people who actually listen to what you want and not just trying to up-sell you.  If you're looking for a car, then go see them!  I've already recommended them to my friend.","rating":5,"date":null},{"customer_name":"Dylan Owens","content":"Marcus went above and beyond to help both my wife and me get new cars. He worked tirelessly to secure the best possible value for our trade-ins and made every effort to ensure our new vehicles were affordable. His passion, dedication, and attention to detail truly stood out, and he made the entire experience enjoyable and stress-free. Highly recommend working with him.","rating":5,"date":null},{"customer_name":"Nathaniel Santos","content":"Andre is a wonderful salesman he takes his time to get you approved for something nice thanks for the 2024 Chevy Trax I love it","rating":5,"date":null},{"customer_name":"wendell stewart","content":"Definitely made my first lot purchase smooth and easy. Everything was affordable and no page of paperwork went over looked. Gave me a good explanation on everything and made car buying fun! I highly recommend Jeremy at Jake Sweeney. Patient and willing to work with anybody. S/o to the guys for making my transition smooth and worth the time!","rating":5,"date":null},{"customer_name":"Lynn Tollefson","content":"Bought a used Mustang. Michael was very attentive and helpful. He did a great job guiding me through the purchasing process. The whole process was smooth. It's a great car!","rating":5,"date":null},{"customer_name":"Erin Hail","content":"I came here feeling desperate to get out of my older explorer. Robert ended up helping me and my family, he got the car I wanted, the price I asked for and got me more money back on my trade. Everyone was super nice because my toddler was there and would not sit still. I highly recommend this dealership and I highly recommend Robert!","rating":5,"date":null},{"customer_name":"Josh Caudell","content":"Pip was great! She worked hard to get me in a new car!! The whole experience was great! I drove 2 hrs to buy my car and will definitely do it again!","rating":5,"date":null},{"customer_name":"lisa Thornton","content":"I have to say at first when I was approached by the salesman I was not impressed with Michael Byrden. BUT that changed he was a new salesman kinda nervous but he quickly came out of his shell.  It was a very hot🌞 day and I wanted to see 7 cars it had to be perfect as I hope this to be the last car I have to buy.  He even had to drive us over to there other lot to see one I had on my list.  I ended up driving and purchased the one on my list I liked the last a 2024 versa and I love it 🤎 We laughed allot and he made it less scary buying a car.  He definitely earned his money dealing with me. Thank you Michael. Jake Sweeney should be happy they hired you. 😀😃","rating":5,"date":null},{"customer_name":"lynie reynolds","content":"For one the lady that  sold us  the vehicle was very approachable her name is Sokpheap  ( Pip ) , she  explained well and demonstrates of how to operate the vehicle. To me she deserves my 5 star of my review . Good communication and so does the rest of the staff like Brad. Good and clean facility staffs are warm and friendly.","rating":5,"date":null},{"customer_name":"Stacey F","content":"Great experience. Felt welcome and comfortable the entire process. Ask for Rich! He is great! Clean place. Friendly staff. 5 stars all around. Will tell all friends and family to shop here. By far the superior choice. Much better than all neighboring dealerships. They actually care and listen to your needs and wants. 3 other dealerships were a joke and tried to low ball my trade in. Jake Sweeney gave me a fair market value and had me leaving their lot in a Brand new RS Trax. Couldn't be happier. Run don't walk down to Jake Sweeney Chevrolet for your next purchase. :) 😀","rating":5,"date":null},{"customer_name":"Kristy Howard","content":"Stopped at Jake Sweeney in Springdale and Had a brief conversation with our salesperson Dante Hendley and it was like “say less” He was very professional and kind and found the perfect vehicle…A 25’ Chevy Equinox… electric ⚡️ one at that!! Great features for new drivers as well. Showroom also had a Clean, Friendly, Professional atmosphere5 star ⭐️ all the way around.","rating":5,"date":null},{"customer_name":"dnizzle88","content":"Rich Blank was amazing! Held the vehicle and explained everything! It was perfect. Contacted Rich before I got there explaining I don’t want any nonsense. He sent pictures of the car. Verified available and specs. Had it detailed and I was in and out in no time.","rating":5,"date":null},{"customer_name":"Jennifer Hilliard","content":"I had a great experience. I went to the dealership to have my 2020 trax electric dash fixed. Marcus stopped me and told me he could get me into a new trax and he would make it as easy as possible. I was in no way prepared to trade my car in for a brand new upgrade. But Marcus worked so hard to get me the deal that fit my budget and got me the upgrade. I am beyond happy. I have never experience a better car deal before.","rating":5,"date":null},{"customer_name":"Adam Sr. McHenry","content":"MY Salesman RICKY was an excellent salesman. He not only does his job correctly. Make sure you’re comfortable with the sale, but he also shows you and guide you and shows you the extra things that need to be pointed out when you are purchasing vehicles I do appreciate him I do appreciate the other gentleman that he had me look at the vehicles with when he wasn’t there For his child’s birthday. I appreciate his prompt service RICKY he is an excellent salesman. I have zero complaints and if I can give 100 star, I would I am really happy with my vehicle really happy the way they explain my vehicle really happier on the warranty of my vehicle and I will always have my vehicle service moving forward Thank you again. I appreciate it and once again if you are looking for a car, go ask for RICKY.","rating":5,"date":null},{"customer_name":"Amanda Kimberly","content":"Thank you Jake Sweeney! Especially Dante! He kept in touch with me consistently, did all the leg work, finding what I liked and how we were going to finance. Dante ran it every way he. He broke down everything to where I understood the numbers and he did his very best staying with my budget. I love my car, it’s gorgeous.See you guys for all my service. Long couple days but totally worth it!Thanks also for being so kind to my Dad!","rating":5,"date":null},{"customer_name":"Patty Franklin","content":"We worked with Dareus Tuesday night. He was amazing. we were coming out to look at a Jeep he called on the way out there and said it wasn't available right now. He helped us get our next Choice ( Chevy Equinox). Everyone we Dealt with had great Customer service.","rating":5,"date":null},{"customer_name":"Mark taulbee","content":"I worked with Pip to purchase a new 25 chevy Trax and she made the whole purchasing experience great. She was knowledgeable, courteous and kind and made the entire process quick and easy. I have never felt so less stressed while purchasing a vehicle. I would go back to Jake Sweeney for all my future needs and will be recommending them to others going forward.","rating":5,"date":null},{"customer_name":"Jennifer Durbin","content":"I came there to upgrade my car, I was \"pre-approved\" for a loan through capital 1.  I didnt know what i wanted so the man that helped me got me into something that I thought would have been out of reach for me.  I love my new car.  The employees were very professional and I give this car dealership 5 🌟","rating":5,"date":null},{"customer_name":"Ta’Nya Salter","content":"Mr. Darrin went above and beyond for me! This was my first financed vehicle, and he made the entire experience truly memorable. I’m beyond grateful for my 2025 Chevy Trax RS. I got an amazing deal for a “used” vehicle—it only had 3 miles on it when I left the dealership! I absolutely love my new car. It’s exactly what I wanted—fully loaded, stylish, and perfect for me.","rating":5,"date":null},{"customer_name":"Cannon Hopey","content":"Dante and Vince was able to help me get into a Brand New 2025 Trailblazer that was within my budget after my other went down. The process was simple and Dante walk me through through whole process. Very much appreciated to have him as a sales Rep.","rating":5,"date":null},{"customer_name":"Nicole Bracey","content":"Matcha Made in Heaven!I wasn’t planning on leaving the lot with a car but thanks to Michael Ellis and the Jake Sweeney team, I drove off feeling like I just manifested my dream car!Tbh… I despise salesmen and hate being sold to but I appreciate working with Michael Ellis. He’s patient & encouraged me through my first car buying experience. I had a lot of fears to work through when it came to buying a car but once I said yes he was on it from start to finish.Super knowledgeable, fast, and didn’t waste my time. He worked with me over the phone so when I pulled up, I didn’t have to play musical chairs with options. He gave me a heads up on everything I’d need so I could come prepared, which made the whole process smooth and stress free.He and his manager, John Williams, kept it real about where I was and had a couple of cars in mind but Michael told me,“There’s one I think you’re really gonna love. You have to see it in person.”I was like… okay sir, don’t try to sell me on something dusty. But when I pulled up and saw that cat eye green Trailblazer waiting for me! When I seen the car it was LOVE at first sight. I named her Matcha before I even signed the papers.Speaking of papers, Jon Malapit (sales manager) was the real MVP. He walked me through every document with patience and humor, made sure I understood everything I was signing, and explained the importance of things like gap insurance without making it feel like a lecture. I appreciated the honesty and good vibes from the whole crew.Thanks to Michael E., John W., and Jon M., I drove away in my first brand new 2025 vehicle… in 2025! Y’all really kicked off my year right. If you’re looking for an honest, and actually enjoyable car buying experience go see Michael at Jake Sweeney.","rating":5,"date":null},{"customer_name":"Rosanne Vanlandingham","content":"I had a great experience at Jake Sweeney Chevrolet Wednesday afternoon. The salesman Dylan, was so helpful and respectful. He explained everything about the car I was buying. The process went so smoothly. I love the 2025 Trax I purchased. The whole staff was amazing. I am sending my family and friends who are looking for a new car to Jake Sweeney Chevrolet.Thank you so much. Rosanne Vanlandingham","rating":5,"date":null},{"customer_name":"PORSHIA SOUTHALL","content":"Great experience! Worked with me really well and patiently and Dante was able to get me in a brand new 2025! Super easy and stress free process. Thank you!!","rating":5,"date":null},{"customer_name":"James Saunders","content":"Chris Washington was very professional and helpful. He asked what I was looking for in a car and then showed me 3 cars that were a fit. He is knowledgeable and very easy to work with. I would recommend calling him when you’re in the car/truck market.","rating":5,"date":null},{"customer_name":"T J","content":"Thanks to Andre, I got the car I wanted. He was patient in letting me test drive cars, was knowledgeable and honest about the best value and performance of the vehicles I teat drove, but most importantly gave me full autonomy to make the decision without any pressure. Andre is the best!","rating":5,"date":null},{"customer_name":"cathysouthwestern","content":"Ricky Steed is always wonderful to work with at Jake Sweeney. The finance manager, I'm sorry I don't remember his name but he is awesome as well. This is my 3rd new vehicle purchase with them and they do everything they can to get me into the right vehicle for me and my needs. Love love love Jake Sweeney Chevrolet!","rating":5,"date":null},{"customer_name":"Kia Part","content":"I love Ish at Jake sweeney‼️‼️🫶🏾🫶🏾🫶🏾🫶🏾 with my circumstances  I just knew I wasn't getting a vehicle At first . but Cause of Ish determination & his manger at jake sweeney I was able too!! My payments a little high but who caresses im drivingggggggggggg lol 😆 😂  😎😎😎😎😎 yes sirrrrr thank youu!!!!!!!! I was able to drive off the lot in a 2024!!! EVERYONE was friendly i felt welcomed i kinda didnt want to leave & that hot chocolate 🔥😝😝😝😝😝😝😝😝😝🫡🫡🫡🫡🫡🫡😜😜😜😜🤪🤪🤪🤪🤪🤪🤪🤪🤪🤪😛😛😛😛😛😛I HIGHLY RECOMMEND ! Big mama satisfied","rating":5,"date":null},{"customer_name":"Joann Erkins","content":"Darren Aden was our sales person. He was such a great help. He was honest up front with what needed to be done in order to get a car. He was very patient and polite. He is a man of integrity . I was well pleased with the service he provided. I would recommend him to any who is looking for a car.","rating":5,"date":null},{"customer_name":"Katie schunk","content":"My husband and I worked with Justin at this dealership and he did a wonderful job! We purchased a vehicle out of state and were very apprehensive to buy a vehicle sight unseen. Justin did a great job communicating and reassuring us about the quality of the vehicle. We have had our suburban for over a week now and we are still IN LOVE.","rating":5,"date":null},{"customer_name":"Kathy Johnson","content":"All the staff was just wonderful, especially my sale’s person Michael.  He was great and another  thing that I was so impressed with not only was Michael a Christian so was several of the other gentleman there.  I had the opportunity to be part of their prayer time!  Michael helped me to get my dream car.  The staff at Jake Sweeney  Chevrolet are Awesome, especially Michael.  I Recommend Jake Sweeney  Chevrolet if you are planning on getting a car and ask for Michael","rating":5,"date":null},{"customer_name":"Owen Bayer","content":"Ryan worked hard to get me a good deal! Bought a 24 VW Jetta, very happy with it!","rating":5,"date":null},{"customer_name":"Hugh Moore","content":"I am very happy with my purchase at Jake Sweeney. Dante was very helpful and I am pleased with my almost brand new truck.","rating":5,"date":null},{"customer_name":"Chris Willhite","content":"Smooth process, they were able to work with every request we had. Had a few issues with vehicle noticed after purchase, and manager took care of us to make it right a easy as anyone would hope.","rating":5,"date":null},{"customer_name":"Sebastian Davis","content":"Great customer service took his time to make sure we were satisfied and got nice car out of it definitely would recommend Danial","rating":5,"date":null},{"customer_name":"Summer Fay","content":"Chris was absolutely AMAZING from being very communicated to getting us the best deal possible! We have never financed a vehicle before so was unaware of the process to take. CHRIS made everything so easy And GOT the beat deal possible as well as communicated personally to understand me and my husband's WANTS/ Needs!! CHRIS IS YOUR GUY!!!!","rating":5,"date":null},{"customer_name":"Kim Horning","content":"We had a great experience buying our new used cars at Jake Sweeney.  Darius was terrific - easy to work with and quick to respond to any questions or concerns we had.   Highly recommend asking for Darius! I know we’ll reach out to him the next time we’re in the market for a new car!","rating":5,"date":null},{"customer_name":"Kimberly Garry","content":"I had a great experience working with Dante. They are professional, efficient, and treat you like family. I definitely will be referring Jake Sweeney to anyone who needs a good vehicle.","rating":5,"date":null},{"customer_name":"Shannon C","content":"Darrin Aden is great! He helped my daughter with her first car purchase and made the experience so easy and enjoyable!! He’s knowledgeable, patient and super friendly! I highly recommend him for your car purchasing needs","rating":5,"date":null},{"customer_name":"Takeisha Swain","content":"Mr. Robert Davis was very professional, nice and  helpful!!! He took his time to help me pick out what i wanted!! Very knowledgeable of all the cars on the lot!! But i must say all the employees were nice and polite. Mr. Collins was also awesome!!","rating":5,"date":null},{"customer_name":"Robert Schnebelt","content":"Raheem was great to work with. I told him what I wanted and how I wanted the deal structured. He not only got me what I wanted but also at the rate I wanted. All in 60 minutes, I was gone with my new car. I appreciate him not wasting my time and getting to work right away on what I wanted.","rating":5,"date":null},{"customer_name":"Paul Carolton","content":"I only deal with 2 people Daring and finance manager. They both were professional and courteous. And they understood my needs. They made the experience very pleasant and comfortable. I would recommend anyone of my friends to go and buy a Chevy from jake Sweeney and see Darin.","rating":5,"date":null},{"customer_name":"Tamara Corcoran-Wong","content":"I had an amazing experience with Chris Page at Jake Sweeney Chevrolet! He was attentive and on top of our communications. He took all of my requirements into consideration and made it happen. All of this made my car buying experience top notch! I would recommend Chris and Jake Sweeney Chevrolet to anyone looking at purchasing a new or used vehicle. Thank you, Chris!","rating":5,"date":null},{"customer_name":"Kyle Ritchie","content":"Ryan was awesome and attentive to all of our needs and requests. I called earlier in the day to get things set up for a quick transaction after work. Ryan true to his word had everything lined up and we were in and out like the wind with our new truck. Thanks for all the hard work Ryan.","rating":5,"date":null},{"customer_name":"karrshea hunter","content":"Lamonte was a great salesman, he listened to what I wanted and even when it seemed impossible he didnt give up and got me exactly what I asked for. He was honest and upfront with everything and didn't try to take advantage. Im grateful for my car buying experience and would highly recommend him and Jake Sweeney.","rating":5,"date":null},{"customer_name":"denise ray","content":"This place is outstanding. Professional, friendly, Joe Gray was our sales person. We came from Mansfield Ohio to sell our car. We were low balled all over Mansfield and surrounding areas. We went here and Joe Gray was amazing 5 ⭐ on every aspect. We got way more than we expected out of our car. I will recommend this place to all my family and friends. Thank you Joe Gray for your hospitality. Keep up the good work you are one amazing salesman. Thank you from Darrell Jennings he really appreciated being you being so kind and accommodating him not being able to get out of the car due to his disability.","rating":5,"date":null},{"customer_name":"Amanda Mcglothin","content":"My sales person was absolutely amazing! She took her time to get me in the perfect vehicle! Honest and professional and trustworthy!","rating":5,"date":null},{"customer_name":"3T Jackson","content":"I cannot say enough great things about Lamonte! Three weeks ago, he helped me drive off in a gorgeous white 2023 Dodge Charger, and the experience was so smooth and stress-free that I went back to him again and left with a sleek …","rating":5,"date":null},{"customer_name":"Sandy","content":"If you are looking for something specific, see Rich Blank at Jake Sweeney in Tri County. I wanted a single cab short bed truck and all that is available are the work trucks. He found my color had it brought to the dealership and when I mentioned that I would have loved to have leather seats he pulled out samples and sent my truck to Katzkin for custom leather seats with heat! Love my new Chevy. Thanks Rich, Sweeney and Katzkin!","rating":5,"date":null},{"customer_name":"Maria E","content":"We recently purchased a 2022 Cadillac XT5 from Jake Sweeney Express. We want to thank Steven Withers for making our first time online car buying experience as easy as possible. We live out of state and had a lot of anxiety about purchasing a vehicle without actually seeing it in person or test driving it. Steve explained the whole process to us in detail. He even took a video of the car inside and out and described everything in detail. I have to say that working with Steve was the best car buying experience we have ever had. Steve was honest with us. He did not try to force the sale. He put our needs and wants first. We absolutely love our new car. It’s even better than we imagined. Thank you Steve for a great experience. We will definitely reach out to you in the future when we are in the market for another vehicle.","rating":5,"date":null},{"customer_name":"Robin Sova","content":"Friendly staff. 5 stars all around. Will be telling my friends and family to shop here.  They actually care and listen to your needs and wants. Brad went out of his way to get all what was needed and  made sure I got the vehicle i was after. I was able to leave their parking lot with the jeep i have wanted for several years. Couldn't be happier. I strongly recommend going to Jake Sweeney Chevrolet for your next vehicle. :) 😀 thanks again Brad.","rating":5,"date":null},{"customer_name":"Amber McSwain","content":"I couldn’t have had a better experience with Brad. From the time he got my pre approval he worked with me stayed in communication and was just super helpful me every step of the way. I would recommend him any day!","rating":5,"date":null},{"customer_name":"Owen Thoerner","content":"Brad made the whole process smooth, straightforward, and stress-free when I bought my 2017 Honda Accord. He was honest, knowledgeable, and easy to work with no pressure at all. Everything was handled quickly and professionally. I’d definitely recommend asking for Brad if you’re looking for a car here.","rating":5,"date":null},{"customer_name":"Brian Honerlaw","content":"Hayden was amazing and worked his butt off to make everything work. He is not pushy he does what a salesman should. I was very impressed by him. He has checked up on us multiple times to make sure our son is good with his car. Thank you hayden.","rating":5,"date":null},{"customer_name":"Alisca Noles","content":"I recently purchased a used vehicle from this dealership and had a fantastic experience. Rob & Ryan were able to work with me to come up with a price that fit within my budget, which I truly appreciated. Everyone I interacted with was kind, courteous, and very helpful, making the entire process smooth and stress-free. I would definitely purchase from them again in the future.","rating":5,"date":null},{"customer_name":"Jenn Haley","content":"We had the absolute best service with our sales man Steven!! He was so easy to work with even with my indecisiveness on what car to go with! Excellent experience without all the pushyness! Thank you Steven! We are so grateful!!","rating":5,"date":null},{"customer_name":"puppies, kitten","content":"Andre was great salesman. He listened to what I wanted and the budget that I wanted to stay in. He then showed me the car that was the best fit for me. I would recommend Andre at Jake Sweeney to anyone looking for a car","rating":5,"date":null},{"customer_name":"Robin Steyer","content":"I had my transmission fixed here, but it was fixed incorrectly and ended up causing my car to break down two hours away after I left the dealership. However, when I called and asked them to make the situation right and fix their mistake, they did exactly that. They towed my car two hours back to Cincinnati, fixed the problem, and did not try to charge me anything since it was their mistake. Five stars for great accountability!","rating":5,"date":null},{"customer_name":"Rachel Fucci","content":"Jake Sweeney was great to work with. I found my vehicle through Car Gurus several states away and did the whole transaction via phone! They were professional, timely, and on top of the whole transaction. Highly recommend.","rating":5,"date":null},{"customer_name":"Matt Zinser","content":"I didn't think I'd be returning so quickly... but life changes happened and we needed to swap two vehicles. Much like my first purchase with them earlier this year, this transaction was just as pleasant and smooth. Trent is top notch and my go to for as long as he's around. Can't recommend this dealership enough!!","rating":5,"date":null},{"customer_name":"Lorna Cardwell","content":"Very patient with us and keep me informed every step of the way. He explained everything clearly to us and treated us like family. Would defiantly recommend anyone looking for a vehicle to this establishment and to see Mr Darrin. Thank you so much!","rating":5,"date":null},{"customer_name":"Marcus Thompson","content":"Brought my Silverado in for a transmission service. Mike Adams in the service department took the time to walk me through exactly what they were going to do and gave me a realistic 3-hour estimate. They texted me updates twice during the work, and I was out in 2.5 hours. First time I've felt like a service advisor actually communicated with me instead of leaving me in the dark.","rating":5,"date":"2026-01-28"},{"customer_name":"Jennifer Caldwell","content":"I'll be honest—my first service visit here last year was frustrating with the wait time. But I came back this week because they made it right the first time, and this visit was completely different. They booked me for a mid-week morning slot, gave me a clear 90-minute estimate for my oil change and tire rotation, and I was done in exactly that time. The advisor even called the night before to confirm. Feels like they've really improved their scheduling process.","rating":5,"date":"2026-01-27"},{"customer_name":"David Chen","content":"Service department was swamped when I showed up for my brake inspection, but instead of just taking my keys and saying 'we'll call you,' the advisor was upfront: 'It's going to be 3-4 hours because we're backed up, but I can schedule you for Thursday morning if you want faster service.' I appreciated the honesty. Came back Thursday and it was smooth—done in 90 minutes, and they explained exactly what needed replacing versus what could wait.","rating":5,"date":"2026-01-26"},{"customer_name":"Rachel Simmons","content":"My check engine light came on and I was worried it would be expensive. The service team ran diagnostics and it turned out to be a loose gas cap—something I could've fixed myself. They didn't charge me for the diagnostic and explained what to watch for next time. That kind of honesty keeps me coming back even when I've had longer waits in the past. They care more about doing right by you than padding the bill.","rating":5,"date":"2026-01-24"},{"customer_name":"Brian Foster","content":"Needed a recall repair done on my Equinox. I know recalls can take forever, but the service advisor set expectations right away—'This is a 4-5 hour job, and we're booking you for a loaner vehicle.' They had the loaner ready when I arrived, sent me a text when the work was halfway done, and another when it was ready for pickup. The whole process felt organized, which I wasn't expecting based on some older reviews I'd read. Seems like they've tightened things up.","rating":5,"date":"2026-01-23"},{"customer_name":"Amanda Torres","content":"I've been taking my Traverse here for 3 years. There was a period where communication was hit or miss, but over the last 6 months it's gotten noticeably better. Now they text me when the car arrives, when the work starts, and when it's ready. The waiting area is also more comfortable than it used to be—WiFi actually works now and there's decent coffee. Small things, but they add up when you're spending time there.","rating":5,"date":"2026-01-21"},{"customer_name":"Sarah Johnson","content":"Great experience from start to finish. The staff was knowledgeable and friendly. Will definitely come back!","rating":5,"date":"2026-01-20"},{"customer_name":"Kevin Martinez","content":"Came in for an alignment after hitting a pothole. The service team checked everything and said the alignment was still fine—no work needed. They could've easily charged me for an alignment I didn't need, but they were honest about it. That's the kind of integrity that makes me trust them with bigger repairs down the road. Yeah, sometimes you wait a bit during busy times, but I'd rather wait for honest service than get fast but shady work somewhere else.","rating":5,"date":"2026-01-20"},{"customer_name":"Lisa Anderson","content":"My Malibu needed a new alternator and I was dreading the whole process. The service advisor broke down the cost clearly, explained why the part was priced that way, and gave me an option to save money by skipping the battery replacement for now since mine was still testing okay. Work was done on time, and they called me back two days later just to make sure everything was running smoothly. That follow-up call meant a lot—it shows they actually care about the outcome, not just getting the car out of the bay.","rating":5,"date":"2026-01-18"},{"customer_name":"Gregory Wells","content":"I had a frustrating experience here about a year ago with a long wait and poor communication. I almost didn't come back, but my sales guy convinced me to give the service department another shot. I'm glad I did. This time they were proactive—confirmed my appointment the day before, gave me a realistic time estimate, and kept me updated via text. When the repair took 30 minutes longer than expected, the advisor called me personally to explain why and apologized for the delay. That kind of accountability is rare. They've clearly worked on their processes and it shows.","rating":5,"date":"2026-01-17"},{"customer_name":"Patricia Coleman","content":"I'm someone who gets anxious about car repairs because I don't understand the technical stuff. The service advisor at Jake Sweeney took the time to draw me a diagram of what was wrong with my suspension and explained in plain English what was urgent versus what I could plan for later. No pressure, no condescension—just patient education. The repair ended up taking longer than the initial estimate, but they called me to explain the delay and offered a discount on my next oil change as an apology. It's that kind of 'we'll make it right' attitude that keeps me loyal to this shop.","rating":5,"date":"2026-01-16"},{"customer_name":"Barbara Snider","content":"Michael (Carter) was very attentive. This was the best purchasing experience I’ve ever had. I will be referring all of my friends and family to him.","rating":5,"date":"2026-01-16"},{"customer_name":"John Smith","content":"Excellent service! The team went above and beyond to help me find the perfect vehicle. Highly recommend!","rating":5,"date":"2026-01-15"},{"customer_name":"Vanessa Bullock-Lewis","content":"Robert was very professional and much in tune to what I was looking for and I did not have to look around much for it. I describe what I wanted and he took it from there and found the SUV I described. I was happy and the rest is history. Thank you Robert I appreciate your professionalism.","rating":5,"date":"2026-01-15"},{"customer_name":"Stacey Burnam","content":"Trent was patient and very informative about what I needed and asked about.","rating":5,"date":"2026-01-14"},{"customer_name":"Kelly Johnston","content":"Called up on a random day inquiring about how Jake Sweeney Express works and one week later we had a car. We are from out of town so the whole process was new. Steve from Jake Sweeney Express was amazing to work with and was patient with all my questions. He made our payment work and was very professional every step of the way. Highly recommend working with Steve!","rating":5,"date":"2026-01-14"},{"customer_name":"Brandon Clark","content":"Great experience at Jake Sweeney. They came through for me with a great car within my budget. I definitely recommend Malibu Mike.","rating":5,"date":"2026-01-14"},{"customer_name":"Emily Brown","content":"Outstanding customer service! They made buying a car so easy. Thank you for everything!","rating":5,"date":"2026-01-12"},{"customer_name":"Mike Williams","content":"Very satisfied with my purchase. Good selection and fair pricing. The process was smooth and hassle-free.","rating":4,"date":"2026-01-05"},{"customer_name":"David Martinez","content":"Professional and courteous staff. They listened to my needs and found exactly what I was looking for. Five stars!","rating":5,"date":"2026-01-01"},{"customer_name":"stacey Burnam","content":"Trent was patient and very informative about what I needed and asked about.","rating":5,"date":null},{"customer_name":"Brandon Clark","content":"Great experience at Jake Sweeney. They came through for me with a great car within my budget.  I definitely recommend Malibu Mike.","rating":5,"date":null},{"customer_name":"Randy Geiser","content":"Brad was a great salesman to deals with. A good positive attitude and very helpful with all my questions. Be sure to ask for him.If you ever visit!!","rating":5,"date":null},{"customer_name":"Vanessa Bullock-Lewis","content":"Robert was very professional and much in tune to what I was looking for and I did not have to look around much for it. I describe what I wanted and he took it from there and found the SUV I described. I was happy and the rest is history. Thank you Robert I appreciate your professionalism.","rating":5,"date":null},{"customer_name":"Kelly Johnston","content":"Called up on a random day inquiring about how Jake Sweeney Express works and one week later we had a car. We are from out of town so the whole process was new.  Steve from Jake Sweeney Express was amazing to work with and was patient with all my questions. He made our payment work and was very professional every step of the way. Highly recommend working with Steve!","rating":5,"date":null},{"customer_name":"Kinzie Kasler","content":"Chris Page was great to work with when purchasing my Chevy Tahoe. He didn’t push anything on us and was able to answer questions we had. We would definitely go through him again. Thank you!","rating":5,"date":null},{"customer_name":"Dana Jordan","content":"I recently purchased a new vehicle from Jake Sweeney Dealership, and I'm extremely happy with my purchase. Tyler was incredibly helpful and knowledgeable and was able to help me find a vehicle that met all of my needs.Tyler was attentive\".  He also provide positive customer service interaction  at Jake Sweeney chevrolet Tri -County, on November 25th 2025.","rating":5,"date":null},{"customer_name":"Uno Dotato","content":"Pipp is an Unbelieveable Sales Representative. Very thorough, PATIENT, Understanding, will work to get you the best payment possible with offering a great car that you'll be very happy to leave with. I am a negotiator that knows what I want and what I can afford. I was honest with her and she did what she said in the beginning and I traded in my 16 yo Chevy for a 2026. That speaks volumes of her honesty, character and devotion to her client. She receives a Gold 🌟","rating":5,"date":null},{"customer_name":"Antoinette Wills","content":"Dante was my salesman. He was very polite, and patient. He listened to my concerns, and found me the car I wanted…I love my new ride","rating":5,"date":null},{"customer_name":"Dyonne Morris","content":"The men from a sales and finance  were amazing. They treated me like family. And they had wonderful customer service. I would recommend them to anyone looking for a car, especially with credit challenges. I am so pleased with my purchase. Thank you for both for everything. Stay blessed","rating":5,"date":null},{"customer_name":"Iam Advocacy 513","content":"Exceptional Service! ⭐⭐⭐⭐⭐I've had several conversations this year with Andre who was recommended by a family member. During those times I wasn't for sure if I wanted a car note. I went back and forth for months. I finally made the decision to purchase a vehicle CASH. There more to this story However, I am satisfied with my purchase and more satisfied with Andre's Service!I threw 35% tint on her! 😁🤟🏾","rating":5,"date":null},{"customer_name":"Terry McGlone","content":"We received exceptional service when purchasing our new Chevrolet Tahoe at Jake Sweeney in Tri County. It is rare to work with people so knowledgeable and pleasant. Our sales consultant, Deondre was an expert on the vehicle and took additional time to show us some of the tech details as well as an overview on basics. We will definitely recommend Jake Sweeney Chevrolet to family and friends. We appreciate the remarkable experience!","rating":5,"date":null},{"customer_name":"Rob Naylor","content":"Pip was great to work with.    Friendly, engaging and knowledgeable.    Made the drive up from central Ky to have access to the wide range of vehicles with the options and colors that we wanted.  Thanks","rating":5,"date":null},{"customer_name":"Keith Clepper","content":"Robert Davis was very knowledgeable, helpful and very patient with me as we went over the different features of my new car. He was professional and friendly, which made this an enjoyable experience. Fantastic team, I look forward to buying my car at Jake Sweeney!","rating":5,"date":null},{"customer_name":"Tabatha Hawkins","content":"The Chevrolet dealership is the absolute best car lot I have ever been to and bought from. They have group prayer every morning and have Christian music playing throughout the day. Andre was so great to us and wasn’t pushy. I work telehealth and they provided an office so I could work while I waited. I highly recommend Jake Sweeney if you are in the market for a car. Love my 2023 Corvette ❤️","rating":5,"date":null},{"customer_name":"Prows Jamie","content":"Darrin Aden was great, very helpful, answered all of our questions. He genuinely understood our anticipation on making such a big purchase. He was very thorough and explained everything to us. I would highly recommend others to go see Darrin. Him and the  finance guy are huge Michigan fans, as are we! It was a sign! GO BLUE!","rating":5,"date":null},{"customer_name":"KiDiDan","content":"I recently purchased a new Chevrolet Colorado from Jake Sweeney Chevrolet. My salesman was Robert Davis and did a phenomenal job. No pressure from the sales staff and answered every question. I would highly recommend Jake Sweeney along with my salesman. Thanks so much for a very positive experience","rating":5,"date":null},{"customer_name":"April Reed","content":"Robert was over and beyond expectations! We came out on a Sunday and he was there. Normally they are closed, but he was ready and willing to help. I needed a used car and he usually sells new. He still was happy to help! Robert worked with me on a couple of vehicles over a few days to find the best match. He always stressed that I could take my time and change my mind, that it was a big deal. That means a lot and made me feel more at ease. When it came time to buy, he stayed until well after closing time to make sure I was taken care of with all the paperwork and everything. He’s very communicative and prompt. Big thanks to Robert! I’m very happy with my purchase!","rating":5,"date":null},{"customer_name":"Mellisa Irwin","content":"I’ve never purchased a car from out of town and was bit unsure of how the process works. Stephen was great. Walked us through it step-by-step and was always available for questions. Over all we are very happy with our purchase and most definitely recommend Jake Sweeney Mazda.","rating":5,"date":null}]}